Bon Voyage Car Rental Corporation

- 7900 International Dr #300, Bloomington, MN 55425

For Minnesota residents and visitors navigating the Twin Cities area, a car rental agency that provides flexible vehicle options and transparent service is often a priority. Bon Voyage Car Rental Corporation, situated in Bloomington, MN, aims to meet these demands by offering a variety of cars for personal or professional use, ranging from budget-friendly economy models to premium and luxury selections.

However, potential renters in the Minnesota community should approach this local provider with awareness of its operational challenges, based on recent customer feedback. While the company markets itself with a focus on a diverse fleet and customer convenience, publicly available reviews suggest inconsistencies in service delivery that are important for local users to consider before booking. Specifically, reports from customers mention significant delays during pick-up, concerns regarding the cleanliness and condition of the rental vehicles, and difficulties securing necessary post-rental documentation, such as final invoices for insurance reimbursement. One customer recounted an experience of waiting an hour for their reserved vehicle, only to receive a car described as "dirty and stinky," followed by a two-week struggle to obtain a proper invoice for a $460 rental, ultimately leaving them facing unexpected financial complications.

Furthermore, there is a recurring issue noted by renters concerning outdated contact and location information online, which can be frustrating when attempting to coordinate a timely pick-up. While the staff is described as friendly, the operational lapses documented in customer experiences, particularly around promptness, vehicle maintenance, and administrative follow-through, indicate a potential gap between the marketed service and the actual customer journey. For Minnesotans relying on a rental for critical travel or insurance replacement, these documented issues with reliability and administrative support warrant careful consideration.

Address: 7900 International Dr #300, Bloomington, MN 55425, USA

The address places the agency near the bustling corridors of I-494 and Highway 77, making it accessible from various points in the metro, including Minneapolis, St. Paul, and the many surrounding suburbs. Given its address on International Drive, the location is positioned in a commercial park environment. Customers should be aware of the review noting past location moves and verify the current pick-up details directly with the office before arrival to avoid confusion.

In terms of physical access, the facility is designed to accommodate all patrons, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility is a positive feature for any renter with mobility requirements.

• Diverse Vehicle Fleet: The agency advertises a fleet that spans multiple categories to suit various budgets and travel styles, including economy cars, premium sedans, SUVs, vans, and luxury vehicles (e.g., Chevrolet Sonic, Chevrolet Captiva Sport, Buick Lacrosse, Mercedes ML350, Chevrolet Camaro Convertible).
• Specialty and Luxury Rentals: A distinct focus is placed on renting out luxury and exotic cars, which is a key offering for those in Minnesota seeking a high-end vehicle for a special occasion or travel experience.
• Truck and Van Rentals: The company notes that it offers both truck rentals and van rentals, providing options for customers who need extra cargo capacity or seating for larger groups, such as the Dodge Grand Caravan.
• Flexible Booking: The agency offers a 24/7 booking service, allowing customers to reserve a car at any time through their online platform, which is a significant convenience for Minnesotans with non-traditional travel schedules.
• Insurance Policy Flexibility: The rental policy states that customers are required to have full coverage insurance active for the rental duration. For those without full coverage, the company offers supplemental insurance for an additional daily fee.
• Multiple Payment Methods: The business accepts various modern payment types, including major credit cards, debit cards, and NFC mobile payment options, catering to customer preferences.

• Focus on Fleet Variety: A primary feature is the availability of vehicles across the spectrum, from affordable economy cars to high-end luxury models, allowing the renter to choose based on budget and desired experience.
• Accessibility Standards: The physical location is fully compliant with accessibility needs, ensuring a wheelchair accessible entrance and dedicated parking for ease of entry and exit.
• Youthful Driver Eligibility: The rental policy permits drivers as young as 18 to rent an economy vehicle, with minimum ages for luxury (21 and older) and sport vehicles (25 and older), a helpful policy for younger customers in the Twin Cities.
• Supplemental Insurance Option: For customers who do not have a personal auto insurance policy that extends coverage to a rental, the company provides an in-house option for supplemental insurance for a daily rate.
• Dedicated Customer Care Claim: The company highlights the importance of customer support and claims to have a dedicated team for a seamless experience, though customers should cross-reference this claim with real-world reviews that indicate potential communication and administrative delays.

Address: 7900 International Dr #300, Bloomington, MN 55425, USA
Phone: (612) 685-2055
Mobile Phone: +1 612-685-2055

Given the feedback about communication challenges, it is especially important to confirm all essential details, including the final rental cost, vehicle condition, and documentation requirements, before finalizing a reservation.

However, for the average Minnesota renter—especially those in a time-sensitive situation like an insurance replacement rental—the documented public feedback introduces notable reservations. Concerns regarding cleanliness and maintenance of the cars, combined with reports of lengthy wait times for pick-up and critical issues with obtaining final reimbursement documentation, are significant points of caution. A dependable local service should offer consistency and reliability. Therefore, while Bon Voyage offers an attractive vehicle selection and competitive pricing, customers prioritizing administrative efficiency, guaranteed vehicle condition, and minimal pick-up delays should carefully vet their reservation and ensure all necessary insurance forms and final invoices can be provided immediately upon return to prevent unexpected costs or lengthy reimbursement processes. It is advisable for all renters to call ahead and confirm the current operational address and pick-up procedure.

Bon Voyage Car Rental Corporation

7900 International Dr #300, Bloomington, MN 55425, USA