Enterprise Rent-A-Car Introduce
Introduction / Overview: Your Reliable Rental Source in Elkhart, Indiana
For residents and visitors in the Elkhart area of Northern Indiana, the Enterprise Rent-A-Car branch located on US-33 is a key resource for all transportation needs. As a part of the globally recognized Enterprise network, this local agency provides a familiar, dependable service right in the heart of the "RV Capital of the World." Whether you need a temporary vehicle while yours is being repaired, a reliable car for a business trip down to Indianapolis, or a spacious van to haul the family to Shipshewana for the flea market, this Enterprise location aims to offer a seamless and professional rental experience.
This branch is not just another rental counter; it identifies as a proudly women-owned business, demonstrating a commitment to local entrepreneurship and diversity within the industry. This local focus, combined with the extensive fleet resources of a national brand, positions it as a preferred choice for many Hoosiers. The agency specializes as both a general Car Rental Agency and a Van Rental Agency, ensuring that whether you require an economy car or a large passenger van, your specific needs can be met. Their commitment to customer service is generally high, with local staff often lauded for being helpful, quick, and willing to go the extra mile for their customers—even in unexpected situations like safely recovering a lost wallet from a returned vehicle.
However, like any busy rental operation, customers are strongly advised to maintain meticulous records of their rental agreements, vehicle condition upon pickup and drop-off, and all communication, as administrative issues occasionally arise, requiring persistence to resolve. Transparency and detailed documentation are your best tools for a smooth rental from start to finish.
Location and Accessibility: Convenient Access off US-33
The Enterprise Rent-A-Car location is conveniently situated at 23283 US-33 in Elkhart, IN 46517. This location provides excellent accessibility for local residents, as well as those traveling along the major arterial US-33, which runs through the region. Its placement is strategic for customers involved in the local RV industry or for those needing easy access to neighboring towns like Goshen, Bristol, or Wakarusa.
The surrounding area offers ample space, making vehicle pickup and return generally less stressful than maneuvering in a crowded downtown core or airport lot. The agency ensures that access is welcoming and accommodating to all patrons, which is particularly important for local community members.
- Wheelchair accessible entrance: Ensures easy and comfortable entry into the office for all customers.
- Wheelchair accessible parking lot: Designated and easily accessible parking is available, minimizing hassle upon arrival and departure.
Services Offered: Catering to Every Indiana Traveler
As a dedicated Car and Van Rental Agency, the Elkhart Enterprise branch provides a comprehensive suite of rental services designed to meet diverse travel and utility requirements across the Indiana region.
- Dual Agency Types: Functions as both a general Car Rental Agency and a Van Rental Agency, offering a broader fleet selection than many standard rental shops.
- Diverse Vehicle Fleet: Offers an extensive inventory ranging from fuel-efficient economy and compact cars to midsize and full-size sedans, as well as SUVs for family travel and specialized passenger and cargo vans for group trips or moving needs.
- Flexible Payment Methods: Accommodates various forms of payment for rentals and necessary security deposits, including:
- Credit cards (accepted widely).
- Debit cards (typically accepted, but subject to corporate policy regarding deposits and required identification/address verification).
- NFC mobile payments (provides a modern, contactless payment option like Apple Pay or Google Pay).
- Insurance and Protection Plans: Offers various rental protection options, allowing renters to select coverage that best suits their needs for peace of mind while driving across the Hoosier State.
- Long-Term Rentals and Replacement Services: Specialized services are often available for insurance replacement rentals or customers requiring vehicles for an extended period, which is common in a service-oriented community like Elkhart.
Features / Highlights: Supporting Community and Service
The Enterprise location on US-33 in Elkhart stands out from other rental agencies due to its distinct features and community-focused advantages, which are highly beneficial to local Indiana users.
- Identifies as Women-Owned: This is a significant point of pride and a key highlight, representing local ownership and commitment to diversity within the business community. Customers seeking to support women-owned enterprises will find this location aligns with their values.
- Active Military Discounts: The branch honors active military members, veterans, and their families with various discount programs. These savings can include specific percentage discounts (such as 5% off base leisure rates or greater discounts through partners like USAA) and dedicated government rates for official travel, providing essential financial relief to those who serve.
- Wide Variety of Van Rentals: As a recognized Van Rental Agency, this location is an invaluable resource for the local RV industry, churches, school groups, and large families in Northern Indiana, offering options like 12- and 15-passenger vans that are often difficult to find at smaller rental locations.
- Commitment to Customer Care: As noted in positive feedback, the local team has a demonstrated capability to provide exceptional service, including proactive assistance and honesty, such as the safe return of lost personal belongings.
Contact Information: Connect with the Elkhart Team
For all reservation inquiries, fleet availability questions, or to speak directly with a local representative at the US-33 location:
Address: 23283 US-33, Elkhart, IN 46517, USA
Phone: (574) 875-7820
Mobile Phone: +1 574-875-7820
It is crucial to be aware of the operational schedule to plan your pickup and return effectively. The standard business hours are typically:
- Monday – Friday: 8:00 AM to 6:00 PM
- Saturday: 9:00 AM to 12:00 PM (Noon)
- Sunday: Closed
What is Worth Choosing: Local Ownership and Van Availability
Choosing the Enterprise Rent-A-Car on US-33 in Elkhart is a smart decision for Indiana renters who prioritize two things: **supporting a local, women-owned business** and having **guaranteed access to a diverse fleet, especially vans**. The dual designation as a Car Rental Agency and a Van Rental Agency fills a critical need in the Elkhart area, providing reliable, high-capacity transportation options vital for local commerce, family gatherings, and community events.
The agency’s commitment to providing **active military and government discounts** further enhances its value proposition, offering tangible savings to a large and important segment of the Indiana population. Furthermore, the modern payment flexibility, including NFC mobile payments, makes the transaction process smooth and convenient for the modern renter.
To ensure the best experience, local users should embrace a proactive approach. When picking up any vehicle, take your own detailed, timestamped photos or videos of the exterior and interior condition. This practice—a valuable lesson learned from other renters—serves as irrefutable documentation in the rare event of a damage dispute. While the staff is often celebrated for their exceptional helpfulness, taking a moment to confirm receipt of documentation and vehicle condition protects you and guarantees a smooth transaction closeout. The combination of a strong national brand, dedicated local ownership, and specialized van inventory makes this Elkhart Enterprise location a standout choice for reliable transportation in Northern Indiana.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricesdrivevaninsurancequestionstruckcallbranddepositclean
★ 5★ 4★ 3★ 2★ 1Omg- so I lost my wallet in one of the cars and these awesome people found it and called me. I use enterprise every time I need a car. They're quick, helpful, and go the extra mile when you need it
September 30 · Mary QuirozWARNING. You know the saying, if I could give less than one star, I would. The employees at this location are very sad. They do not care about the customer.I have asked 3 times for my receipt to be emailed. Once with this location manager. I'm still waiting. What a joke. I am still fighting with corporate after the check-in employee claimed damage I did not due after I dropped off truck. I'm glad I took 12 pictures of the vehicle before I left Fort Wayne Airport. Every fender and hood had damage. Then they claimed I put a dent in the roof. Enterprise business model must be to screw their customers with no concern.If you must deal with this horrible location, or Enterprise, document everything.
February 16 · John K.The insurance company for the driver who hit my husband’s brand new truck set up a reservation for a rental for us while his truck is being repaired. My husband spoke with an enterprise rep on Monday (6/23) and confirmed it would be ready today (6/25). When I went to pick it up this afternoon, Vanessa told me there was no reservation for me. My insurance adjuster tried speaking with her on the phone, but Vanessa was incredibly RUDE and refused to offer assistance. While my adjuster was mid-sentence, Vanessa apparently decided she was done dealing with us and moved onto the next customer in line. She was RUDE, UNPROFESSIONAL, and incredibly HEARTLESS. I was left stranded with no way home and had to walk to the nearest restaurant to wait until my husband got out of work… several hours later. Shame on you, Vanessa! Shame on you, Enterprise, for hiring someone who is so AWFUL at providing good customer service!
June 26 · Kristin DeWulfI would highly recommend this Enterprise car center. The staff was so friendly, professional, helpful and very compassionate to my needs. I had to go to Cadillac, MI and they were able to get me a vehicle that would fit my needs. I even had to call and ask if I could keep the car 2 more days and they were so accommodating. When I turned the car back in they even asked me how my loved was doing. It was a great experience dealing with real human beings. Thank you to everyone who helped me in my time of need. You all are exceptional people. I am very grateful.
April 15 · Sherri BattenExcellent service! If there's any issue with your reservation they call right away to talk it over. Always super friendly and quick in and out. Only took a few times and they know me by name.
May 23 · Jon Yoder
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