Enterprise Rent-A-Car

- 11009 W 133rd Ave, Cedar Lake, IN 46303

For residents across Northwest Indiana, from Crown Point and Lowell to those living right in Cedar Lake, securing reliable, friendly, and convenient vehicle transportation is essential for daily life and travel. Enterprise Rent-A-Car, located at 11009 W 133rd Ave, stands as a prime local resource, offering an extensive fleet and exceptional customer-focused service. This branch functions as both a dedicated Car rental agency and a Van rental agency, ready to meet diverse needs, whether you require a replacement vehicle while yours is in the shop or a large van for a weekend trip to Lake Michigan or a local move.

What makes this particular Enterprise location a great choice for local Indiana customers is its commitment to both quality and community. It proudly identifies as a women-owned business, reflecting a dedication to supporting diversity in local commerce. Furthermore, the positive customer testimonials frequently highlight the friendly, personable, and accommodating staff. Customers have noted the team's willingness to work with personal needs and insurance companies, confirming that the "they truly care" ethos is clearly a part of their operational style, ensuring an excellent overall experience for the renter.

Ease of access is a key feature of this location, making the rental process straightforward for all local users. The facility offers several critical amenities:

• On-site Parking: Customers can count on convenient on-site parking for their personal vehicles while they complete their rental transactions, which is a major benefit for neighborhood branches.
• Wheelchair Accessible Entrance: The building is equipped with an accessible entrance, demonstrating a commitment to serving all community members and ensuring a barrier-free experience.
• Wheelchair Accessible Parking Lot: Dedicated, accessible parking spaces are provided close to the entrance for the convenience of renters with mobility needs.

For customers planning a late return, it's essential to note the local branch policy. While this non-airport location generally requires vehicles to be returned during normal business hours (typically 8:00 AM to 5:00 PM on weekdays, with shorter Saturday hours, and sometimes closed on Sunday), it does offer an after-hours service drop box. If the vehicle is returned after closing, customers must place the keys and rental jacket in the drop box and are responsible for the vehicle until the staff checks it in on the next business day. Always confirm the exact procedure with the staff at the time of pick-up.

Key services available include:

• Extensive Car Fleet: A broad selection of rental cars is available, including fuel-efficient economy and compact cars, comfortable midsize and full-size sedans, standard and large SUVs, and even specialty luxury vehicles (subject to availability).
• Specialized Van Rentals: As a dedicated Van rental agency, this location provides essential options like 7- and 8-passenger minivans for family travel, and larger 12- and 15-passenger vans, as well as cargo vans for business or moving purposes.
• Insurance Replacement Rentals: A core service where the staff excels at working directly with your insurance company (or an affiliated body shop like Tom & Ed's Auto Body, where the branch may be located) to provide a seamless vehicle during repair or claim processes.
• Flexible Payment Methods: Accepting major credit cards, debit cards (with specific age and deposit requirements), and modern contactless NFC mobile payments for streamlined transactions.
• Customized Refueling Options: Renters have a choice on how to handle fuel, including the convenient 'Prepay Fuel' option, the 'We Refill' post-rental service, or the option to refill the tank themselves before returning.
• Additional Driver Policies: Spouses or domestic partners who meet the rental requirements can be added as authorized drivers at no extra charge, a significant convenience for Indiana travelers.

• Identifies as Women-Owned: Choosing this location means directly supporting a diverse and locally committed women-owned business in the Cedar Lake community.
• Active Military Discounts: The branch honors active-duty military, veterans, and government employees with special discounted rates for both official and leisure travel, recognizing and appreciating their service.
• Debit Card Rental Acceptance: Facilitating rentals for customers who may not have a credit card, though subject to certain requirements like address verification and an age minimum.
• Customer-Centric Service: The staff is consistently highlighted in local reviews for their friendly, personable nature and willingness to work through complex rental situations, especially those involving insurance claims.
• Convenient After-Hours Return Option: Unlike many local branches, this Enterprise location offers a designated drop box for after-hours returns, providing essential flexibility for renters whose travel schedules don't align perfectly with office closing times.

• Address: 11009 W 133rd Ave, Cedar Lake, IN 46303, USA
• Phone: (219) 690-1079
• Mobile Phone: +1 219-690-1079

Furthermore, the distinct advantages like the women-owned designation, the offering of Active Military Discounts, and the provision of both a comprehensive car fleet and a wide selection of passenger and cargo vans ensure that all transportation requirements are covered. The availability of on-site parking and the option for an after-hours key drop add layers of convenience that truly make this a stand-out neighborhood car rental choice in the Indiana region.

Enterprise Rent-A-Car

11009 W 133rd Ave, Cedar Lake, IN 46303, USA