Hertz Car Rental - Bell Gardens - Eastern Avenue Introduce
For Southern California residents and visitors navigating the diverse transport needs of the greater Los Angeles area, **Hertz Car Rental - Bell Gardens - Eastern Avenue** provides a globally recognized car rental option. Situated in the city of Bell Gardens, this local branch offers the convenience and vehicle selection associated with the Hertz brand, catering to both local moves, short-term business travel, and recreational weekend trips across California.
As a long-established car rental agency, Hertz typically features a diverse fleet designed to meet various customer requirements, from fuel-efficient compact vehicles suitable for city driving to larger SUVs for family excursions or even pickup trucks for utility needs. This Bell Gardens location aims to serve the communities in the southeast region of Los Angeles County, providing a familiar and accessible service point.
However, potential customers in California should be aware that customer experiences at this specific location, as reported in public reviews, can be highly variable. While some customers report an "always great experience" with clean offices, good car condition, and excellent customer service from managers and employees like Mike, Susie, and Andre, other reports detail serious concerns. These concerns include allegations of racial profiling by a staff member named Mike, unexpected charges, and issues with the maintenance and cleanliness of some rental vehicles, such as cars with high mileage for rental standards and tire issues. It is always wise for customers to be thorough: document the vehicle condition with photos before and after the rental, and ensure all charges and policies, particularly around deposits and insurance, are clearly explained before signing any agreement.
Location and Accessibility
The Hertz Car Rental branch in Bell Gardens is conveniently located away from the immediate rush of airport rental hubs, making it an ideal pickup point for local residents or those traveling within the Bell Gardens, Downey, Commerce, and Huntington Park vicinities. The official address is:
- 8202 Eastern Ave, Bell Gardens, CA 90201, USA
This location on Eastern Avenue is easily accessible and provides a strategic starting point for travelers. Its proximity to major highways, including the I-5 and I-710, allows for quick connections to downtown Los Angeles, Orange County destinations, or simply traversing the vast geography of Southern California.
In terms of physical access at the agency itself, the location is equipped with necessary features to ensure convenience for all customers:
- **Wheelchair Accessible Entrance:** Facilitating easy entry and exit for customers with mobility needs.
- **Wheelchair Accessible Parking Lot:** Providing designated, accessible parking spots.
The availability of **onsite services** means customers can generally expect to complete the rental transaction and receive their vehicle without excessive off-site arrangements.
Services Offered
The Hertz Car Rental agency in Bell Gardens, being part of a major national brand, provides a comprehensive set of rental services and vehicle classes. Their offerings are designed to cover a wide range of personal and business travel needs:
- **Diverse Vehicle Fleet:** The branch offers various car classes, which typically include popular economy cars (like the Ford Focus), compact, midsize, full-size sedans, and SUVs (such as the Chevrolet Equinox or Hyundai Santa Fe).
- **Specialty Vehicles:** Depending on inventory, they may also offer specialty classes such as pickup trucks (like the Dodge Ram 1500) and electric vehicles (EVs) for customers seeking sustainability or a different driving experience.
- **Flexible Payment Methods:** The agency accepts common methods of payment, including **Credit Cards** and **Debit Cards**. It is important to note that when using a debit card, most rental companies, including Hertz, may perform a credit check and often require a significant authorization hold on the card.
- **Reservation Services:** Customers can typically book online or by phone for both short-term rentals and longer-term arrangements, often benefiting from the ability to compare prices and secure a vehicle type in advance.
- **Add-On Options:** Standard rental add-ons are generally available, such as GPS navigation, child safety seats, and various protection plans or insurance options, although it is critical to confirm all associated costs and policies directly with the staff.
The most popular car type rented at this location, based on available data, is often a **Ford Focus** or similar Small Sedan, with the average daily price being around $45.00 USD/day, though a "Good Deal Price" is sometimes found around $37.00/day. Prices are known to fluctuate, with November often being the cheapest month to rent.
Features / Highlights
The key features of the Bell Gardens Hertz location stem from its brand affiliation and operational specifics:
- **Nationally Recognized Brand:** As a Hertz branch, customers benefit from the brand’s loyalty programs, extensive national network, and established online reservation system.
- **Wide Vehicle Selection:** The ability to rent everything from a budget-friendly **Economy Special** to an **SUV** or **Truck** provides flexibility for various travel and utility needs across Southern California.
- **Accessibility Features:** The provision of **Wheelchair Accessible Entrance** and **Parking** ensures a welcoming environment for all customers.
- **Positive Service Reports:** Specific customer feedback points to individual employees and managers who provide excellent customer service, describing the staff as professional, attentive, and going "above and beyond" to ensure a good experience.
- **Onsite Convenience:** All transactions, vehicle pickup, and vehicle return happen directly at the Bell Gardens facility, streamlining the rental process.
Despite these corporate and operational strengths, the inconsistent customer experience, particularly the reports regarding staff conduct and the condition of some older, high-mileage vehicles, remains a significant point of concern for potential local users.
Contact Information
For California residents wishing to confirm vehicle availability, operating hours, specific rental rates, or to address any inquiries regarding existing reservations, the contact information for this Bell Gardens location is:
- Address: 8202 Eastern Ave, Bell Gardens, CA 90201, USA
- Phone: (562) 202-5913
- Mobile Phone: +1 562-202-5913
It is advisable to contact the branch directly to verify all aspects of a booking, especially concerning vehicle condition, deposit requirements, and total expected charges, prior to arrival.
What is Worth Choosing
Choosing Hertz Car Rental in Bell Gardens is worthwhile for California users who prioritize the benefits of a **major, established car rental brand** with a local, non-airport pickup location. This branch serves as an accessible and affordable option in the southeastern part of Los Angeles County. The consistently positive feedback regarding certain staff members, who are described as providing great customer service and maintaining a clean environment, suggests that a positive rental experience is certainly achievable here. The variety of vehicles offered—from a compact, gas-efficient Mazda 3 for a quick trip to an SUV for a weekend in San Diego—makes it a versatile choice for almost any need.
The agency’s acceptance of **debit cards** for payment, combined with its clear accessibility features, offers a layer of convenience and inclusion that is appreciated by a broad customer base. For local Californians, selecting a non-airport location like this one often saves time and avoids the higher fees and taxes associated with airport-based rentals.
However, due diligence is key to a smooth experience at this particular branch. Customers should consider the reported issues regarding aggressive upselling, unexpected charges, and variable vehicle quality. To make this location a worthy choice, a customer should actively engage with the staff, thoroughly inspect the vehicle, and confirm all contractual details, ensuring their experience aligns with the positive reviews rather than the negative ones. For those seeking the assurance of a national brand with the local convenience of a neighborhood location, Hertz in Bell Gardens remains a viable option, provided the customer enters the transaction well-informed and prepared.
Hertz Car Rental - Bell Gardens - Eastern Avenue Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Bell Gardens - Eastern Avenue Photos










Hertz Car Rental - Bell Gardens - Eastern Avenue Location
Hertz Car Rental - Bell Gardens - Eastern Avenue
8202 Eastern Ave, Bell Gardens, CA 90201, USA
Hertz Car Rental - Bell Gardens - Eastern Avenue Reviews
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★ 5★ 4★ 3★ 2★ 1So many things were horrific about this hertz, but let’s start with MIKE. Racist Mike. My first real experience with racism. Calling me loud because I came in with good energy like I always do. Where ever I go bringing joy. Mike said he dealt with 5 of ME that day. So weird because I’m literally one of the happiest people on Earth. I wasn’t angry at all. Wasn’t cursing him out. Just literally being profiled. Mike continued on to call me “homegirl” with a sarcastic racist tone. Commenting on my gold hoop earrings as to say I’m ghetto. I have witnesses of this. Next thing you know I entered an unwanted competition with him because I informed him of them repeatedly giving out cars that needed major maintenance. Mike asked me what kind of car I drive and the year since I was complaining. I’ve never felt so vulnerable and unprotected in my life. I’m just a woman and I can’t defend myself against Mike so I had to just stand there and take it. I have never been called ghetto in my life I’m quite the opposite. Im sure there is clear surveillance footage to back my statement and I will be reaching out to corporate. For Mike to be so sure of himself he barely can do his actual job properly. Holding peoples money and unexpected charges on your card that he does not inform you of. The customer shouldn’t have to ask about surprise charges, they should be explained before hand. But watch out because Mikes know it all attitude will discourage you from asking for an explanation. So busy trying to be racist he can’t focus on the task at hand. Now let’s get into the vehicles. You’re paying top rental prices for 3 year old cars with 100,000 miles on them, another experience, I’ve never been through at a rental car establishment. Cars with bubbles in the tire bouncing around like crazy and very difficult to control. Most of their cars are dirty and damaged. If your not into renting buckets from racist men. Stay far away from this hertz. If you are not of Hispanic descent I advise you to stay away from this Hertz unless you’re ready to experience true racism from MIKE.
October 13 · Latoya PattersonAlways a great experience, all employees and managers provide great customer service. The cars are in good condition. The office is clean & always smell good. I will keep going back to this location bc of the customer service. Mike, Susie, Andre I think that’s how their names are spelled have a great attitude and always going above and beyond.
May 02 · Ash SThe worst experience on a car rental place ,very poor customer service. They had the odesy of charging my credit card for a car that I rented through a website and the day I went to pick up, they didn't have it.
October 02 · Ileana Escobarworst experience. there should be no reason why i’ve called more than 10 times to this office and i cannot get someone to pick up the phone. very unprofessional. do not recommend. wish i could give 0 stars.
June 11 · Carlos GomezDo not rent thru lyft direct here they charge a high Down payment also they charge a downpayment renewal every new week and if you don't meet the ride requirements they ask they will ask for the car back and send repossession after and make you pay fees go to enterprise better Hertz is only interested in making money they don't care for the customer
September 28 · Peace Maker
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