Hertz Car Rental - Glen Burnie - Crain Highway South Introduce
If you live or work in the central Maryland area, particularly around Glen Burnie, and find yourself in need of a temporary vehicle, the Hertz Car Rental location on Crain Highway South offers a range of options for residents, commuters, and businesses alike. As a branch of a well-known, global car rental agency, this local spot provides access to a fleet designed to meet various personal and commercial transportation requirements, from essential daily driving to specialized cargo hauling.
The importance of a reliable vehicle in Maryland cannot be overstated, whether you're navigating the busy corridors near Baltimore, commuting to Annapolis, or taking a weekend trip to the Eastern Shore. This local car rental agency aims to fill that gap with professional service and a variety of vehicles. The facility is categorized specifically as a Car rental agency, focusing on providing vehicles for temporary use to the general public.
One notable offering at this specific location, tailored to the needs of local movers and small businesses, is the provision of Cargo Van Rental services. This specialized vehicle class caters to individuals undertaking home improvement projects, moving apartments, or businesses requiring transport for goods and equipment. Access to such utility vehicles locally can save significant time and logistical stress compared to relying solely on passenger cars for larger hauling tasks.
Conveniently situated in Glen Burnie, MD, this Hertz location benefits from being positioned along a major local thoroughfare, Crain Highway South (Route 301). The central location in Anne Arundel County makes it relatively accessible for users coming from Annapolis, Baltimore, and the immediate surrounding communities. Being on Crain Highway South places the agency near key commercial and retail centers, which helps with easy navigation for local pickups and returns.
The address places the branch in a well-traveled part of Glen Burnie, an area known for its mixture of residential neighborhoods and commercial developments. For those without immediate vehicle access prior to pickup, local Maryland transportation options or ride-sharing services are typically available to reach the Crain Highway South area.
The location also makes an effort to ensure it is accessible to all customers. Public information confirms the presence of accessibility features designed to accommodate customers with mobility challenges, ensuring a more inclusive experience during the rental process.
As a full-service car rental agency, the Glen Burnie Crain Highway South location provides a core set of offerings to facilitate the rental process for Maryland residents and visitors. These services are standard components of the rental experience at a corporate agency and are designed to provide convenience and flexibility for various travel or logistical needs.
The services available include:
- Onsite Services: The branch is equipped to handle the full rental transaction in person, including reservations, vehicle pickup, and vehicle return during business hours.
- Cargo Van Rental: A specialized offering for customers needing a commercial-grade vehicle with greater capacity for moving goods, equipment, or for light commercial use.
- Wide Range of Vehicle Types: While the availability of specific makes and models will vary, a major car rental brand typically maintains a diverse fleet including compact cars, sedans, SUVs, minivans, and sometimes specialty vehicles to suit different travel group sizes and luggage requirements.
- Payment Flexibility: The agency accepts a variety of common payment methods, providing options for customers settling their rental fees and security deposits.
Several features of the Hertz Car Rental location in Glen Burnie highlight the convenience and professional structure of a major national agency, which can be beneficial for local Maryland users seeking specific assurances and options for their temporary vehicle needs.
Key features that may influence your decision to rent here include:
- Acceptance of Multiple Payment Methods: Customers can use major Credit Cards and Debit Cards for payment, which provides flexibility in managing rental costs and security deposits.
- Physical Location Accessibility: The facility is designed with user accessibility in mind, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring a smoother process for customers with specific mobility needs.
- Brand Recognition and Network: Renting from a globally recognized brand like Hertz often provides access to standardized procedures and a large customer support network, even at a local branch level.
- Commercial and Utility Vehicle Availability: The specific availability of Cargo Van Rental caters directly to utility-focused customers, making it a good choice for moving or business logistics within the Baltimore-Washington metro area.
For current operating hours, availability, or to confirm a reservation, customers are advised to contact the branch directly using the details below. Note that published operating hours are subject to change and should always be verified before making a trip to the location.
Address: 414 Crain Hwy S, Glen Burnie, MD 21061, USA
Phone: (410) 216-1407
Choosing Hertz Car Rental on Crain Highway South in Glen Burnie, MD, can be a valuable decision for Maryland residents who prioritize a major brand's standardized service, location accessibility, and specific vehicle utility. The primary value proposition lies in the combination of a convenient, central location in Anne Arundel County and the provision of diverse vehicle types.
For local businesses or individuals in need of a larger transport solution, the confirmed availability of Cargo Van Rental is a significant advantage. This service simplifies the logistics of hauling goods, supplies, or moving personal items, providing an essential resource without requiring the purchase or long-term lease of a commercial-grade vehicle.
Furthermore, the acceptance of both credit cards and debit cards for payments, along with the physical accessibility features (wheelchair accessible entrance and parking), demonstrates a commitment to operational efficiency and customer convenience. These factors, combined with the assurance of renting from a nationally-recognized agency, make this Glen Burnie location a practical and reliable choice for various short-term vehicle needs within the Maryland region. Whether you need a simple sedan for a weekend drive or a cargo van for a big project, this agency is strategically positioned to serve the diverse transportation demands of the local community.
However, while the brand is reputable, potential customers should take note of publicly shared customer feedback, which in some instances has highlighted concerns about operational consistency regarding posted hours and customer service experiences upon vehicle pickup and return. As with any service provider, it is always recommended that customers confirm all reservation details, including pickup times and vehicle condition, directly with the local branch to ensure a smooth rental process. By planning ahead and confirming details, you can best leverage the convenience and fleet options offered by this established car rental agency in Glen Burnie.
Hertz Car Rental - Glen Burnie - Crain Highway South Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Glen Burnie - Crain Highway South Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Glen Burnie - Crain Highway South Photos










Hertz Car Rental - Glen Burnie - Crain Highway South Location
Hertz Car Rental - Glen Burnie - Crain Highway South
414 Crain Hwy S, Glen Burnie, MD 21061, USA
Hertz Car Rental - Glen Burnie - Crain Highway South Reviews
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★ 5★ 4★ 3★ 2★ 1Would do a 0 star review if I could. Came to this location to pick up a vehicle and it wasn’t open even though I was there during their posted open hours. Tried calling them and no one picked up. If you come to this location, be careful, they will leave you stranded.
October 11 · Ambika KhuranaI picked up a rental on Friday so I could start driving for Lyft and I was given a car that was filthy and dirty on the inside. It also had several issues that could have caused me to get into an AVOIDABLE ACCIDENT. I guess someone deleted the codes so that I could get into an accident and die.Someone didn’t make sure they fixed the white Mazda CX-5 before they just rented it out.The engine light came on the next day, the car broke down several times while I had customers in the car and reduced speed on the highway when I was driving 55 or 65 miles per hour. The brake lights came on and a system malfunctioning light came on.I wasted my time and money here. Money that could have been spent with Uber.When I went to return the vehicle, the older gentleman that works there at the front desk seemed like he didn't care at all about my issues or concerns. He should not work in a customer service position. He seems like he doesn't want to be bothered at all, like he just wants to go home and sleep or like he doesn't like people. He should probably work from home or somewhere behind the scenes not working with the public. He completely ignored my questions and he’s very CONDESCENDING, he tried to downplay the issues with the vehicle saying to me that an engine light is not a concern and that it could be fixed in two hours. I tried explaining to him that if there's an issue with the engine, it will take more than TWO HOURS to fix. He's obviously not a mechanic and should not give out any information about maintenance for a vehicle when he has no idea what he's talking about. He’s giving out false information assuming that I don’t know what I’m talking about when I’ve have had multiple cars and my father was a mechanic.People please use enterprise the one in Essex if you need to rent a vehicle or use the app Turo. Turo is the best and you never have issues with your rentals because most of the people on Turo take care of their cars and treat people who rent their cars with kindness, empathy and respect and their customer service is phenomenal!!!!When you work for a company you’re the face of the company, you represent that company. This location needs to hire happy, loving, caring, understanding, supportive, empathetic, sympathetic individuals who truly represent Allah. I mentioned Allah because I noticed someone there who was wearing something that symbolizes that he is Muslim and if everyone who works here believes in Allah they need a compassion dua immediately. Salaamu alaikum.Considering all of the other bad reviews I’m surprised this place is still running. Hopefully not for long. This place needs a fresh new start. DO BETTER HERTZ GLEN BURNIE!!! DO BETTER!!!
March 03 · Laquwan BrownTrying to confirm that I will have a car as promised, but no one will not provide a direct answer-- the guys that answered after 2 hours says "we should have one! After that and reading these reviews I'm very concerned.
July 02 · Rolando GTLDont bother calling for any questions or concerns, they never pick up their phone. Called multiple times before and after my rental and never picked up any of my calls. Had to call through the insurance to get a hold of them.
May 15 · Navneet SinghCompletely disorganized. Reserved car was not available upon arrival, after 20min wait, the car was delivered with a low tire pressure warning.Save yourself the trouble and rent from the airport location.
September 15 · Bill Fay
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