Hertz Car Rental - Joliet - West Jefferson Street Introduce
Welcome to the guide for Hertz Car Rental at the convenient West Jefferson Street location in Joliet, Illinois. For residents of the Chicagoland area and greater Illinois region, securing a reliable vehicle for business, travel, or a personal project is essential. This location offers a professional, neighborhood-focused car rental agency experience, providing a range of vehicles to meet diverse local transportation needs. Whether you require a comfortable sedan for a weekend getaway, a spacious SUV for a family vacation, or a heavy-duty cargo van for a big move, this Hertz outpost aims to serve the community with reliable options and onsite services.
As a key player in the Joliet car rental landscape, the team here strives to maintain high standards of service, helping you quickly get on the road. The professional environment ensures that both experienced renters and first-time users can navigate the process smoothly. By focusing on accessibility and a diverse fleet, this location is positioned to be a practical and trusted choice for residents across the Illinois area looking for quality transportation solutions.
It is important for customers to note that while reservations are made for a specific class of vehicle, the exact make and model are subject to availability upon arrival. We recommend travelers be flexible with vehicle choice and always confirm all details, including pricing and vehicle condition, at the time of pick-up to ensure a smooth transaction. Taking personal documentation of the vehicle's condition before leaving the lot is a recommended best practice for all renters.
Location and Accessibility
Strategically situated in Joliet, the Hertz Car Rental location on West Jefferson Street provides easy access for local residents and visitors arriving in the area. Joliet itself is a significant city southwest of Chicago, serving as a hub for commercial and residential activity in Will County. The location is easily reachable by personal vehicle via major local thoroughfares, making it simple to pick up or drop off your rental car without navigating excessive city traffic.
Its location is particularly convenient for those living or working in the Joliet metro area, and it serves as a great local alternative to airport-based rental centers, which can often be more congested and harder to reach. The specific address is provided below, but a key factor for many users in the Illinois community is the commitment to accessibility. This location features both a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to serving all members of the Illinois community. This focus on onsite accessibility is a notable advantage for customers requiring additional accommodations.
Services Offered
This car rental agency provides comprehensive services catering to standard travel and specific logistical requirements for the Joliet and Illinois community. Services include:
- Professional Car Rental Agency Services: Offering standard rental options for daily, weekly, and longer-term needs.
- Cargo Van Rental: Essential for local residents needing to transport large items, conduct small moves, or handle business deliveries in the Illinois area.
- Variety of Vehicle Classes: While the most popular rentals often include models like the Nissan Rogue (SUV), Chevrolet Spark (Economy), and Ford Focus (Small Sedan), the overall fleet generally includes a mix of economy cars, sedans, intermediate and large SUVs, and specialty vehicles like passenger vans and pickup trucks, depending on local demand and availability.
- Payment Flexibility: The agency accepts a variety of payment methods to accommodate customer preference, including major credit cards and debit cards.
- Onsite Services: The availability of staff and physical services directly at the location ensures that customers can receive in-person support during the rental process.
Features / Highlights
In addition to the core car and van rental services, this specific Hertz location offers several features that make it a compelling choice for Illinois customers:
- Active Military Discounts: A notable benefit is the provision of active military discounts, honoring those who serve and their families with potential savings on base rental rates. It is recommended that eligible customers inquire about how to apply these discounts through programs like Veterans Advantage to ensure they receive the maximum savings.
- Accessibility Features: The facility provides a wheelchair accessible entrance and wheelchair accessible parking, making it a more inclusive choice for customers with mobility considerations.
- Neighborhood Focus: Being a neighborhood location (rather than airport-based), it typically provides a more localized and perhaps less frantic rental experience, often making it more convenient for day-to-day use by Joliet residents.
- Diverse Fleet Potential: The overall fleet includes not only standard cars but often SUVs and the mentioned cargo vans, offering a single stop for both passenger and light-commercial vehicle needs. Customers looking for electric vehicles (EVs) may also find options in the greater Hertz fleet, though availability should be confirmed in advance.
- Gold Plus Rewards Program Benefits: As part of the national brand, local renters can benefit from loyalty programs that may offer perks such as skipping the counter at select locations and earning points for free rental days.
Contact Information
For current operating hours, to confirm vehicle availability, or to address any specific inquiries about a reservation, residents of Illinois can reach the Joliet West Jefferson Street location using the following information:
- Address: 2151 W Jefferson St, Joliet, IL 60435, USA
- Phone: (815) 729-2968
- Mobile Phone: +1 815-729-2968
What is Worth Choosing This Car Rental Agency
For residents and visitors in the Illinois area, choosing Hertz Car Rental on West Jefferson Street in Joliet is worthwhile for several compelling reasons, primarily its reliability, specialization, and customer-focused features.
First, the agency’s strength lies in its dual offering of passenger vehicles and commercial options like Cargo Van Rental. This makes it an incredibly versatile resource—whether you need a car for a personal trip to Chicago or a van for moving supplies within Will County, this location has a solution. This comprehensive fleet, which may include popular models ranging from economy vehicles to mid-size SUVs, ensures that most transportation needs can be met right here in Joliet.
Second, the focus on Active Military Discounts demonstrates a valued commitment to a core part of the community, providing financial incentives for service members and their families—a feature that can translate into significant savings.
Finally, the combination of onsite professional services and the implementation of wheelchair accessibility makes the rental process as smooth and inclusive as possible. While customer reviews indicate that vehicle allocation and final pricing should be carefully reviewed upon arrival—a good practice at any rental facility—the overall sentiment points to a "Great rental agency with competitive price" and a willingness to be "really helpful when you have a last minute rental or want to extend your rent." Being mindful of potential discrepancies in vehicle class and final cost, and actively verifying the vehicle’s condition (taking photos as a tip suggests), ensures a better experience. For Tesla renters, specifically, it’s advised to plan for charging locations away from the immediate area to avoid potential low-battery fees, and to fully reset all personal connectivity settings, such as Bluetooth and Spotify, prior to return.
Ultimately, for those in Illinois seeking a local, accessible, and versatile car rental agency with clear benefits for military personnel and diverse vehicle needs, the Hertz location in Joliet on West Jefferson Street remains a solid, highly functional choice.
Hertz Car Rental - Joliet - West Jefferson Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Joliet - West Jefferson Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Joliet - West Jefferson Street Photos










Hertz Car Rental - Joliet - West Jefferson Street Location
Hertz Car Rental - Joliet - West Jefferson Street
2151 W Jefferson St, Joliet, IL 60435, USA
Hertz Car Rental - Joliet - West Jefferson Street Reviews
pricecredit cardmoneydepositdebit cardteslasmall suvbranch managerdealershipapp
★ 5★ 4★ 3★ 2★ 1We reserved a mid-size car for our trip. Upon arriving to the facility, we were informed that they did not have a mid-size car and would instead be providing us a mid-size SUV.In my reservation confirmation e-mail, it stated that my total was $344, due to adding the damage waivers at a discounted price. At the facility, my total came out to $367 and the damage waiver at the regular price. Is it only $23? Yes. But, we also didn't get the mid-size car that we paid for and requested.The SUV wasn't cleaned yet, and it wasn't ready for nearly 45 minutes after we checked in for our reservation. We took the rental paperwork, and ended up using our personal vehicle to run errands before returning to physically pick up our rental.
October 17 · Kristi WeberGreat rental agency with competitive price. They are really helpful when you have a last minute rental or want to extend your rent.Sadly, when you have a Tesla, the supercharger are minimum 10% battery far from their agency, so if you give back the car with less than 90% sometimes they charge you just because their agency is not located near a great Tesla spot.Tips: verify and take pics of the car by yourself too as proof.Do not add ur spotify because they never reset the car and when I logout. My spotify was still in the car for some unknown reasons because I removed it on the app. Use bluetooth.
December 05 · Théo LhommeI was not in the best mood and was upset that I could not use a debit card without incurring a higher fee. The only 5 stars go to the agent who helped me. He was calm and kind as I was upset with the car dealership, the rental company, and my husband who rented the car for me. Vehicle options were low, the car itself was not as clean as I had hoped, and it came up due for service as I was driving it.
July 22 · B EVery upset. I booked a 680 dollar reservation for 4 days and I was charged an additional 200 deposit that Noone told me about until I got to the counter. I will never use Hertz again.
August 02 · Rachel CanoI was given a vehicle with visible damage on it. Someone it looks like had keyed the hood of the vehicle. The tire had a slow leak in it. Tire place said that the front tires were pretty near bald. Took that car back a day early. They probably re-rented since I brought it back early. I prepaid for the car and was also charged a $200 deposit which was never added back on my credit card. This was the worst experience that I've ever had renting a vehicle. The lady told me what do I expect because it's a used vehicle. This was the Hertz in Joliet. I rented from Hertz a few weeks before this but that was in Downer's Grove. To say the least I won't be renting from them again.
May 22 · Linda Dyer Macklin
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