Hertz Car Rental - Lynn - Lynnway Introduce
For many residents and businesses in the Massachusetts North Shore region, reliable and flexible vehicle access is an absolute necessity. Whether you are tackling a weekend move, replacing a vehicle currently in the shop, or simply exploring the beautiful New England coastline, a trusted local car rental agency makes all the difference. Hertz Car Rental - Lynn - Lynnway stands out as a convenient and service-oriented option right in Lynn, MA. This location combines the extensive fleet and reliability of a nationally recognized brand like Hertz with a dedicated, locally focused team known for going the extra mile for their Massachusetts customers.
Located conveniently on the Lynnway, this Hertz facility is much more than a standard rental counter. It serves as a full-service car rental agency providing a diverse selection of vehicles tailored to meet both personal travel and essential commercial needs. The agency is particularly noteworthy for its commitment to inclusive services and excellent customer relations, as highlighted by local patrons. Furthermore, the location proudly identifies as a women-owned business, adding a layer of community pride and local distinctiveness to its professional services.
The strategic location of Hertz Car Rental at 354 Lynnway makes it highly accessible for residents of Lynn, as well as those traveling from neighboring communities like Revere, Swampscott, and Saugus. The Lynnway itself is a major artery, ensuring straightforward navigation for both local pickups and returns. This location's ease of access, combined with its operational hours designed to fit a working schedule, positions it as a practical choice for North Shore Massachusetts users.
Accessibility is a key priority at this Lynnway location, ensuring all members of the community can utilize their services without undue difficulty.
- Wheelchair Accessible Entrance: The facility provides a welcoming and accommodating entrance for all customers.
- Wheelchair Accessible Parking Lot: Dedicated parking ensures ease of access directly to the building.
In addition to physical accessibility, the agency offers flexible payment options to simplify the rental process for Massachusetts customers:
- Credit cards are accepted for secure, standard payment.
- Debit cards can be used, though renters should confirm the specific debit card policy and deposit requirements directly with the location.
- NFC mobile payments are accepted, offering a fast, contactless, and modern transaction option.
As a major franchise location, Hertz Car Rental - Lynn - Lynnway offers the full suite of services expected from a premier vehicle rental provider, with additional focuses on utility and customer-specific needs relevant to the local area:
- Comprehensive Passenger Vehicle Rentals: The core offering includes standard car classes ranging from economy cars perfect for city commutes (like the Chevrolet Spark) to full-size sedans and SUVs for family travel and comfort. Their selection often includes popular models such as the Nissan Maxima, Chevrolet Malibu, and various SUVs.
- Commercial and Utility Rentals: Notably, they offer Cargo van rental services. This is invaluable for residents undertaking moves, transporting large equipment, or for local small businesses requiring temporary logistics support.
- Electric Vehicle (EV) Options: Consistent with the broader Hertz fleet, the Lynn location can often fulfill requests for EV rentals, providing an environmentally conscious and modern choice, as noted by a customer who specifically booked an EV.
- Onsite Services: All rental services, including vehicle inspection, contract finalization, and key handover, are conducted efficiently on-site.
- Specialized Discounts: The agency provides a Discount for active military personnel, a significant and thoughtful benefit for service members and their families in the community.
What truly sets the Lynnway Hertz apart in the Massachusetts car rental market is the combination of corporate backing and a dedicated local touch, evidenced by several key features and real-world customer praise:
- Women-Owned Business: The agency identifies as women-owned, offering local customers the opportunity to support a diverse, independent business within the national framework of the Hertz brand. This ownership structure often translates to a strong commitment to community values and dedicated service.
- Outstanding Customer Service Culture: Customer reviews specifically highlight the professionalism and empathy of the staff. One reviewer noted how employees were "extremely hard working, caring and beyond competent," praising a "beautiful interaction" where staff genuinely empathized with a customer having a difficult day.
- Efficient and Customer-Focused Booking: The team is recognized for efficient service, ensuring customers receive the car type they booked—including specific requests like an EV—and are available for a smooth drop-off process, cultivating a loyal customer base.
- Physical Accessibility: The provision of both a wheelchair-accessible entrance and parking lot confirms their dedication to serving all community members equally and professionally.
- Military Savings: Offering discounts to active military personnel is a meaningful way the agency shows support for those who serve the country in Massachusetts and beyond.
For Massachusetts individuals or businesses interested in renting a vehicle, including a cargo van, from this dedicated Lynn location, please use the following contact details for the most up-to-date availability and reservation information. It is always best to call ahead to discuss your specific needs, particularly for specialized vehicles or if you are using a debit card for your reservation.
Address: 354 Lynnway, Lynn, MA 01901, USA
Phone: (781) 477-0574
Mobile Phone: +1 781-477-0574
Choosing Hertz Car Rental - Lynn - Lynnway is an excellent decision for Massachusetts residents who are looking for the best blend of a large, reliable fleet and genuine, localized customer care. It is an ideal option for several compelling reasons that directly benefit the local user.
The combination of being a women-owned entity that emphasizes empathetic service, coupled with the reliable infrastructure of a major national brand, means you get both quality assurance and a personalized touch. Customers repeatedly highlight the staff's dedication and competence, making the rental experience less transactional and more pleasant, which is a major factor when dealing with travel or moving logistics. The ability to rent specialized vehicles, such as cargo vans, right on the convenient Lynnway strip, eliminates the need to travel into Boston proper for commercial vehicle needs.
Furthermore, the agency’s commitment to accessibility and support for the military through dedicated discounts demonstrates a robust community focus. When you rent a car here, you are not only gaining access to a wide array of options, including modern EVs, but you are also choosing a local business that is invested in its customers' well-being. For a smooth, efficient, and friendly rental experience on the North Shore, this Lynnway location comes highly recommended by its own clientele.
Hertz Car Rental - Lynn - Lynnway Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Lynn - Lynnway Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Lynn - Lynnway Photos










Hertz Car Rental - Lynn - Lynnway Location
Hertz Car Rental - Lynn - Lynnway
354 Lynnway, Lynn, MA 01901, USA
Hertz Car Rental - Lynn - Lynnway Reviews
managerpricemoneyEVfeesinformationemployeesdepositcallrude
★ 5★ 4★ 3★ 2★ 1I regret not catching their names, but Hertz is lucky to have the sisters who work at this location. Both women are extremely hard working, caring and beyond competent at their jobs.Not only did I have a great experience with them, I watched a beautiful interaction between one of them and a customer who was having a bad day. The way she handled the situation was perfect customer service, you can tell she really empathized with the customer.Great job!
May 25 · David RaymondSecond time renting from location, had a great time first time booking with Nicholle helping me 6 months earlier. Yaritza helped me this time around and was efficient at getting me the car type (EV) I booked and was there when I dropped it off again. Will be regularly booking from them in the future because of 2 great experiences.
December 02 · R ReddyI went to pick up my rental car. Not only was it not ready, but the vehicle they tried to pawn off on me was filthy, with torn seats—something you’d expect from a junkyard, not a rental company. The front desk agent was shockingly rude and utterly useless; it’s a mystery how she’s employed in customer service when she clearly has no concept of it. If there were an option for zero stars, they wouldn’t even deserve that.
August 15 · Markela BVery rude and unprofessional staff at this location. They didn't have the car I reserved and didn't offer a free upgrade to the next available. I will not be renting with Hertz again. I would have appreciated a call to tell me they didn't have the car I reserved available (they had my phone number and texted me the night before to remind me of my reservation!!).
June 04 · Gabriel BHorrendous rental place, door doesn’t work so you have to walk in through Garage. Forget about reliable reservations too as the website will allow you to make reservations but once you get there they will tell you nothing is available
October 14 · Adolfo Fumero
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