Hertz Car Rental - Manchester - Broad Street

- 290 Broad St, Manchester, CT 06040

Introduction / Overview: Your Trusted Car Rental Partner in Manchester, CT

For Connecticut residents, having a reliable and conveniently located car rental agency is key to seamless travel, whether for business, family road trips, or simply when a personal vehicle is temporarily unavailable. Hertz Car Rental - Manchester - Broad Street stands as a local resource for a comprehensive range of transportation needs. Located in the heart of Manchester, this branch of the globally recognized brand operates as a dedicated car rental agency, providing vehicles for daily, weekly, or long-term use.

The Manchester location serves a diverse clientele across the Greater Hartford area, offering everything from fuel-efficient economy cars for quick errands to spacious SUVs for family adventures. Notably, the branch explicitly provides specialized options like Cargo Van Rental, catering to local businesses or residents who require a utility vehicle for moving, large purchases, or commercial duties. This combination of standard and specialized vehicle offerings makes the Broad Street location a versatile choice for the community.

As with any high-volume service provider, customer experiences at the Manchester branch can vary, ranging from highly positive accounts praising the helpful employees and management, specifically noting that "kelly the manager always makes it right," to less favorable reports concerning vehicle cleanliness and condition. This highlights a professional commitment to rectifying issues when they arise, balanced against the operational challenges of managing a large, rotating fleet. Users are encouraged to communicate any concerns directly to the staff to ensure a satisfactory experience, as many local clients consistently return due to the positive, problem-solving approach of the team.

Location and Accessibility: Convenient Access on Broad Street

The Hertz Car Rental branch is strategically situated on a major thoroughfare in Manchester, providing easy access for local residents and visitors arriving from surrounding communities in Hartford County. Its location helps minimize travel time for both pickup and drop-off, a crucial factor when coordinating travel logistics in Connecticut.

The physical address is:

290 Broad St, Manchester, CT 06040, USA

Recognizing the needs of all community members, the facility emphasizes accessibility features designed to ensure a welcoming experience for everyone. This dedication to access aligns with the inclusive standards expected of a professional, modern service provider:

• Wheelchair accessible entrance: Providing smooth access to the rental counter and customer service area.
• Wheelchair accessible parking lot: Designated spaces and proper lot configuration to accommodate customers with mobility needs, making in-person transactions less stressful.

This commitment to location and accessibility makes the Manchester branch a practical and user-friendly option for a broad spectrum of the Connecticut public.

Services Offered

The Hertz Car Rental location on Broad Street offers a full suite of services expected of a top-tier rental agency, customized to meet the local needs of the Connecticut market. These services are delivered through an on-site service model, allowing for direct, professional customer interaction.

• Full-Range Vehicle Rentals: Offering a diverse fleet that typically includes economy cars (such as the popular Ford Focus and Chevrolet Spark), mid-size and full-size sedans, various classes of SUVs (like the Nissan Rogue and Chevrolet Equinox), minivans, and luxury vehicles.
• Cargo Van Rental: A specialized offering catering to moving needs, large item transport, and commercial logistics for local businesses and residents.
• Onsite Services: Providing comprehensive support directly at the Broad Street location, including vehicle selection, contract signing, and key handover. This is crucial for resolving any immediate concerns upon pickup.
• Flexible Payment Options: Accepting major forms of payment, including credit cards and debit cards, offering flexibility to customers in how they secure their rental and manage their deposit.
• Specialized Discount Programs: Participation in national Hertz discount programs, including one notable local highlight for military personnel (see Features / Highlights).
• Insurance and Protection Products: Offering standard rental vehicle protection options, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), allowing customers to customize their coverage for peace of mind while driving across Connecticut.

Features / Highlights

This particular Hertz branch distinguishes itself with features that add tangible value for Connecticut customers:

• Active Military Discounts: The agency proudly offers discounts for active military personnel. This is a significant benefit for members of the armed forces and their families residing in or traveling through the state, acknowledging their service with tangible savings on base rental rates.
• Diverse Fleet for Local Needs: Beyond standard passenger cars, the explicit offering of Cargo Van Rental addresses a high demand for utility vehicles in a local service area for home projects, business deliveries, or commercial use.
• Flexible Payment Policy: The acceptance of both Credit Cards and Debit Cards for rental payments and deposits provides more options, particularly for customers who prefer or need to use a debit card for their transaction.
• Professional, Responsive Management: Positive customer reviews specifically mention the manager, "Kelly," and the helpfulness of the team, indicating a local commitment to quality customer service and a willingness to "make it right" when issues are reported. This localized responsiveness is a considerable advantage over services that rely solely on distant corporate support.
• Strategic Eastern CT Location: The Manchester branch serves as a critical access point outside of major airport hubs, making it a convenient alternative for those in Eastern Connecticut and the Hartford metropolitan area who wish to avoid the higher costs and congestion associated with airport-based rentals.

Contact Information

For Connecticut residents looking to book a vehicle, ask about a specific car type, or inquire about their active military discount, here is the direct contact information for the Manchester Broad Street location:

Address: 290 Broad St, Manchester, CT 06040, USA

Phone: (860) 533-1193

Mobile Phone: +1 860-533-1193

Type: Car rental agency

What is Worth Choosing: Value, Variety, and Local Accountability

Choosing Hertz Car Rental on Broad Street in Manchester, CT, offers local users a combination of brand reliability and localized service. What makes this location particularly worth choosing is its variety of offerings, ranging from economical small cars to large cargo vans, all backed by the operational standard of a major international brand. The explicit availability of Active Military Discounts is a compelling feature that demonstrates community awareness and value for a specific group of customers in the region.

Furthermore, the presence of positive, specific customer feedback citing the helpfulness and dedication of the local management suggests that this branch operates with a degree of local accountability. While challenges regarding vehicle conditions occasionally arise, as noted in less positive reviews, the ability to address these directly with a responsive team—often referred to as having a willingness to "make it right"—is a powerful assurance. This local commitment, combined with the convenience of its location and the accessible features of the facility, positions the Hertz Manchester Broad Street branch as a robust and customer-focused option for all car and van rental needs in Central Connecticut.

Hertz Car Rental - Manchester - Broad Street

290 Broad St, Manchester, CT 06040, USA