Hertz Car Rental - Mayfield Heights - Allen Bradley Drive Introduce
For residents across the Greater Cleveland area and visitors arriving in Northeast Ohio, the need for reliable, flexible transportation is constant. Hertz Car Rental - Mayfield Heights - Allen Bradley Drive aims to serve that demand by providing a variety of vehicles for leisure, business, and replacement needs. Located strategically in the Mayfield Heights area, this branch is part of the extensive Hertz network, a globally recognized brand that brings a wide selection of vehicles and established rental policies to the Ohio market.
However, potential renters in Ohio must approach this specific location with caution. Publicly available customer reviews suggest a history of issues, including reports that the location may be difficult to find or even "non-existent" at times, causing significant inconvenience for customers who have already booked. While the address remains listed as an active corporate location by Hertz itself, local Ohio users should confirm operational status and exact pick-up procedures directly with the branch immediately after booking to avoid wasting time and resources.
Despite the reported logistical concerns, the services offered by this location are consistent with a major car rental agency, providing everything from economy vehicles for efficient city travel to larger SUVs perfect for Ohio road trips, ensuring mobility options are available when needed. They operate under the major company's standard policies regarding payment, insurance, and driver requirements, offering a familiar process for repeat renters.
The listed address for this car rental agency is at 1 Allen Bradley Dr, Mayfield Heights, OH 44124, USA. This places the location in a commercial-business park setting, potentially near the intersection of major roadways which is convenient for quick access to the greater Cleveland metropolitan area and the Interstate highway system.
Key Accessibility Features (Publicly Stated):
- Wheelchair Accessible Entrance: The facility is noted as having a wheelchair accessible entrance, aiming to accommodate all customers equally.
- Wheelchair Accessible Parking Lot: Availability of designated parking spaces for users with disabilities is indicated, enhancing convenience for all customers.
For local Ohio users, this location's specific placement in Mayfield Heights is advantageous for those residing on the east side of Cleveland, offering a neighborhood alternative to the higher-traffic airport or downtown rental counters. However, as noted in customer feedback, finding the exact location may require extra vigilance. It is advisable to use a GPS and call the branch upon arrival in the general area to ensure a smooth transition from arrival to vehicle pick-up. Customers driving to the location should be aware of the surrounding business park layout.
As a corporate neighborhood branch of a major international rental company, the Hertz Mayfield Heights location provides a full spectrum of rental services and options designed to meet the diverse transportation needs of Ohio drivers:
- Wide Range of Vehicle Classes: Offering everything from Economy and Compact cars for daily errands and cost-efficient travel to Full-Size Sedans, Minivans, and various sizes of SUVs (Compact, Midsize, Standard) for family trips across the Buckeye State.
- Specialty Vehicles: Availability of specialty classes, which may include Convertibles, Luxury vehicles, or Electric Vehicles (EVs) depending on the local fleet inventory and current demand.
- Commercial Vehicle Rentals: Potential availability of box trucks and cargo vans, catering to local businesses, moving needs, or large-item transport within Northeast Ohio.
- Flexible Rental Periods: Offering daily, weekly, and monthly rental agreements to accommodate both short-term needs and long-term projects or insurance replacement situations.
- Payment Flexibility: Accepts both major Credit Cards and Debit Cards for booking and payment, though specific policies for debit card usage (such as credit checks or additional authorization holds) should be confirmed at the time of reservation.
- Optional Protection Products: Providing add-ons like Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI) to allow renters to tailor their coverage to their needs.
- Optional Equipment: Offering helpful extras such as GPS Navigation systems, child safety seats (infant, child, booster), and satellite radio for an enhanced travel experience.
This Hertz location, as part of the corporate brand, provides several features and policies that appeal to a broad range of renters in Ohio, though they should be considered in light of recent customer commentary:
- Established, National Brand: Customers benefit from the backing of a large, established rental brand with standardized vehicles, maintenance protocols, and operational procedures, offering a level of predictable quality.
- Accessibility Compliance: The commitment to providing a wheelchair accessible entrance and parking lot is a significant highlight, ensuring the service is available to customers with mobility challenges.
- Debit Card Acceptance: The policy to accept debit cards for payment offers flexibility for Ohio renters who may not have or prefer not to use a credit card, a feature that distinguishes it from some competitors.
- Loyalty Program Benefits: Eligible customers can utilize the Hertz Gold Plus Rewards program, which typically offers faster counter service, vehicle upgrades, and rewards points for frequent renters.
- One-Way Rental Potential: The option for one-way rentals—picking up in Mayfield Heights and dropping off at another approved location in Ohio or a neighboring state—is generally available, providing flexibility for specific travel plans.
- Cautionary Note on Service: It is important for potential customers to acknowledge the public reviews mentioning "unacceptable bad business" behavior, such as denying bathroom use, and significant issues with the physical location's presence. Ohio users should exercise prudence by calling ahead to confirm the logistics of their rental.
For Ohio residents and visitors planning a rental, please use the following contact information. Remember to verify the current operating status and specific vehicle pick-up procedures when calling.
Address: 1 Allen Bradley Dr, Mayfield Heights, OH 44124, USA
Phone: (216) 518-9228
Mobile Phone: +1 216-518-9228
While the official Hertz website may list 24-hour availability for some neighborhood locations, actual counter operating hours for in-person service, vehicle pick-ups, and returns at this specific Mayfield Heights address may be limited. Ohio customers should confirm the operational hours for the day of their scheduled rental via phone call.
Choosing the Hertz Car Rental location in Mayfield Heights is worthwhile for local Ohio users who prioritize the following: the wide selection of a major international fleet, the convenience of a neighborhood location on the east side of Cleveland, and the flexibility offered by their payment policies, especially the acceptance of debit cards. For businesses in the surrounding area, having a corporate rental location nearby for temporary fleet or employee travel needs is a definite logistical advantage. The commitment to accessibility with wheelchair-friendly features also makes this a practical choice for a broad user base.
However, the critical factor for any Ohio renter considering this specific branch is the need for proactive communication. The public feedback suggesting confusion about the physical location's operation and difficulties with customer support demands caution.
It is strongly recommended that all reservations be followed up with a direct phone call to the (216) 518-9228 number
to confirm that the car is ready, the location is open, and all pick-up instructions are crystal clear. This step is essential to mitigate the reported risk of a wasted trip.Ultimately, this location offers the potential for a premium car rental experience backed by a national brand, but successful utilization hinges on the user's due diligence in verifying the on-the-ground operational reality of the 1 Allen Bradley Drive address. For a hassle-free rental in Ohio, verifying logistics is key to turning a reservation into a smooth transaction.
Hertz Car Rental - Mayfield Heights - Allen Bradley Drive Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Mayfield Heights - Allen Bradley Drive Photos
Hertz Car Rental - Mayfield Heights - Allen Bradley Drive Location
Hertz Car Rental - Mayfield Heights - Allen Bradley Drive
1 Allen Bradley Dr, Mayfield Heights, OH 44124, USA
Hertz Car Rental - Mayfield Heights - Allen Bradley Drive Reviews
What a waste of time and pathetic customer support from Hertz. The place is non existent but Hertz doesn’t have a courtesy to apologise to its customers for wasting their time and resources who are going to this location after booking their car. Hertz is not even making an attempt to rectify and remove the address from their pick up locations
September 07 · Rohit SharmaThrifty (now Hertz) does not allow customers (waiting over an hour to rent a car!) use their bathroom- that’s just unacceptable bad business!
February 25 · Denny HersseinNot a hertz. Don’t go here
June 03 · Urjita Vartak (UV)Doesn't exist
November 19 · Cliff GleasonHonestly... Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather HeatherHeath HeatherHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeath HeatherHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeathHeath Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heather Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath Heath
July 07 · Sylis
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