Hertz

- 178 Forest Ave, Glen Cove, NY 11542

For residents of Nassau County and travelers requiring reliable transport on Long Island, the Hertz Car Rental location in Glen Cove, New York, serves as a local option for securing a rental vehicle. As a well-established global brand, Hertz generally offers a diverse range of vehicles to meet various needs, from personal errands and weekend getaways to professional travel across the New York Metropolitan area. This local branch aims to provide the mobility solutions necessary for navigating the North Shore of Long Island and beyond.

However, potential customers in the New York region should manage expectations regarding the experience at this specific "neighborhood location" (HLE). While the brand is recognized worldwide, customer feedback for the 178 Forest Ave branch indicates occasional challenges with service quality, physical office accessibility, and adherence to scheduled appointment times. Reviewers have noted that the office can be small, sometimes lacking dedicated parking for customers, and that staff presence may be timed closely to reservation pick-up times, requiring waiting. Furthermore, some users have reported issues concerning vehicle returns and subsequent unexpected charges. It is therefore crucial to utilize the provided contact information for this Glen Cove location to confirm all operational details and policies directly before making a reservation.

The Hertz Car Rental branch is conveniently situated in the Glen Cove area of Long Island, making it accessible for those living or working in the surrounding North Shore communities, including Sea Cliff, Locust Valley, and Roslyn.

• Physical Address: The facility is located at 178 Forest Ave, Glen Cove, NY 11542, USA. Forest Avenue is a major local artery that connects to other main roads in the area, providing a relatively easy route for local drivers.
• Geographic Service Area: Its position in Glen Cove makes it a valuable rental choice for Nassau County residents who need an option outside of the busier airport or major metropolitan areas of New York City.
• Office Presence: Customers should be aware that, according to feedback, the physical office space may be minimal or not always open outside of pre-arranged reservation times. Scheduling a precise pick-up time is highly recommended.
• Accessibility Features: In line with federal and corporate standards, the location is noted to have key accessibility features, including a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures the service is available to customers with mobility challenges.

As a dedicated Car Rental Agency, the Hertz location in Glen Cove typically offers a variety of vehicle classes and associated services standard for the Hertz brand, focusing on the needs of the Long Island market. Availability for specific car models should always be confirmed directly with the branch.

• Diverse Vehicle Fleet: Expected availability ranges across popular categories, including Economy, Compact, Midsize, Standard, and Fullsize Sedans.
• Utility and Family Vehicles: Options generally include SUVs (various sizes) and Minivans (often 7-passenger models) for family travel or larger groups navigating the New York area.
• Premium and Specialty Rentals: Depending on the overall fleet assignment, the branch may be able to source Premium vehicles, though specialty collections (like the Dream or Adrenaline collections) are often excluded from local neighborhood locations.
• Young Renter Policy: Consistent with Hertz policy in New York State, the minimum age to rent is 18, although a young renter fee (typically under the industry average) usually applies for drivers under the age of 25.
• One-Way Rentals: The ability to pick up or drop off the vehicle at a different location (intercity rentals) should be verified when booking, as some neighborhood locations may require the vehicle to be returned to the renting branch.
• Additional Services: Customers can usually add on options such as Loss Damage Waiver (LDW) for vehicle protection, Liability Insurance Supplement (LIS), and premium emergency roadside assistance.

While the overall experience can be variable based on customer feedback, the Hertz brand and this location offer specific features and payment options that local New York customers rely on.

• Globally Recognized Brand: The branch carries the assurance of the Hertz name, which is a key player in the global car rental industry, offering wide service network access.
• Accessibility: The facility is equipped with a wheelchair accessible entrance and a wheelchair accessible parking lot, supporting customers with varying physical needs.
• Payment Method: Accepts major Credit Cards for rental transactions, providing a standard, globally accepted form of payment.
• Flexible Return Options: Customers can generally use an after-hours return service by parking the vehicle in an authorized Hertz space and placing the keys in a designated lock box at the building's entrance. Note that the customer remains responsible for the car's condition until the location opens and the car is officially checked in.
• Gold Plus Rewards Program: Loyalty members can accrue points and utilize benefits applicable to the Hertz program at this location.

Due to the operational nature of neighborhood locations and some noted customer service challenges, it is highly advisable to contact the branch directly to confirm your reservation details, operating hours for your specific pick-up day, and any policy questions.

Address: 178 Forest Ave, Glen Cove, NY 11542, USA

Phone (Local): (516) 482-5880

Mobile Phone: +1 516-482-5880

Prospective renters are strongly encouraged to confirm office hours for both pick-up and drop-off, as some customer feedback indicates timing delays and issues with after-hours return processing, including unverified charges on rental contracts.

The Hertz Car Rental at 178 Forest Ave in Glen Cove is primarily a viable option for local Long Island customers seeking the convenience of a globally recognized brand in the North Shore area. It is particularly suitable for those who need a rental vehicle quickly and prioritize proximity to Glen Cove.

However, due diligence is paramount when choosing this specific location. The convenience of its setting must be weighed against customer reports of delayed service, small facility size, potential waiting times, and most critically, disputed charges following drop-off, especially for after-hours returns. To mitigate potential issues, customers should:

• Call ahead on the day of pick-up to confirm staffing and office hours.
• Arrive exactly at or slightly after the reserved time, recognizing there might be a wait.
• Thoroughly document the vehicle's condition, fuel level, and mileage upon drop-off, especially if using the key drop box. Take dated, time-stamped photographs or video of the car and the key drop process.
• Retain all communication and contract copies for reference, given the reported issues with billing accuracy.

Hertz

178 Forest Ave, Glen Cove, NY 11542, USA