Enterprise Rent-A-Car Introduce
For residents across the dynamic Cary, North Carolina, area—a key component of the bustling Research Triangle—having seamless access to reliable and versatile transportation is essential for both daily life and unexpected situations. The Enterprise Rent-A-Car location at 1710 Piney Plains Rd stands as a premier local provider, offering a comprehensive solution for all your vehicle rental needs, from personal trips and family vacations to necessary replacement vehicles following an accident. As part of a globally recognized brand, this neighborhood branch combines the expansive fleet and resources of a large company with the personalized, attentive service of a local team.
This particular location on Piney Plains Road is highly valued by the Cary community for its commitment to customer service, exemplified by staff members who are routinely praised in customer reviews for being "super helpful and quick" and going "above and beyond" to ensure a smooth rental experience. Whether you are a local resident needing a temporary car while yours is at a nearby auto body shop, or a visitor requiring a reliable vehicle to explore the North Carolina sights, this Enterprise location offers a professional, factual, and friendly service environment. They are experts in the replacement rental process, making an often-stressful time significantly easier for local drivers.
The Enterprise Rent-A-Car branch is conveniently located at 1710 Piney Plains Rd, Cary, NC 27518, USA. This address places it in a highly practical area of Cary, making it easy to reach for people living near major intersections or those utilizing services in the immediate vicinity. Its strategic proximity to auto body and collision repair centers, such as Caliber Collision, is particularly advantageous for customers needing a replacement vehicle after an accident—a specialty that this location excels in, as evidenced by customer testimonials. The ease of access helps minimize the time spent on logistics during a busy or stressful time.
In line with Enterprise’s commitment to serving all customers, the Piney Plains Road location offers key accessibility features designed to ensure a comfortable and inclusive experience for everyone.
- Wheelchair Accessible Entrance: The facility features an easily navigable entrance, removing barriers for customers with mobility aids to complete their rental transactions.
- Wheelchair Accessible Parking Lot: Designated, accessible parking spaces are provided to ensure close and convenient access to the building for all customers.
While official opening hours may vary by day and season, standard neighborhood Enterprise locations typically operate throughout the work week and for a half-day on Saturdays, with after-hours return options usually available for customer convenience. Customers are encouraged to contact the office directly at the number provided for the most accurate current operating times.
As both a Car Rental Agency and a Van Rental Agency, the Enterprise location in Cary provides a wide-ranging fleet and services tailored to the diverse needs of the North Carolina public.
The core services available to customers include:
- Comprehensive Vehicle Rentals: Offering a selection that spans multiple classes, including fuel-efficient Economy and Compact cars, Mid-size and Full-size Sedans for everyday travel and long drives, various sizes of SUVs for family needs, and specialized Minivans and Passenger Vans (up to 15 seats) for group outings or larger family trips.
- Insurance Replacement Rentals: A core competency of this neighborhood branch is providing seamless replacement vehicles. They have established processes and relationships with insurance carriers and local auto body shops to get customers into a rental quickly and with minimal out-of-pocket hassle, often assisting with direct billing to the insurer.
- Daily, Weekly, and Monthly Rentals: Providing flexible rental terms to accommodate short-term needs, extended business travel, or longer-term use while a vehicle is being repaired or during a long stay in the Research Triangle area.
- Commercial and Cargo Van Rentals: As a dedicated van rental agency, they cater to local businesses and individuals needing reliable cargo transport for DIY projects, moving, or delivery services.
- After-Hours Vehicle Returns: For maximum convenience, the branch typically provides a secured process for dropping off vehicles after official closing hours, allowing customers to return the vehicle at their convenience and not be bound by a rigid schedule.
- Corporate and Business Rental Programs: Enterprise offers specialized programs for local businesses, providing cost-effective and efficient solutions for corporate travel and fleet needs.
What truly sets this Enterprise Rent-A-Car branch apart in the competitive Cary market is a combination of unique operational traits, customer-focused policies, and accessibility commitments.
Key features and highlights of this location include:
- Identifies as Women-Owned: This is a notable highlight for local patrons who value supporting diversity in business ownership and contributes to the unique character of the Cary business community.
- Active Military Discounts: The branch honors Enterprise’s commitment to those who serve by offering specific discounts and special rates for active military personnel and government employees, extending a small thanks to North Carolina's large military community.
- Full Payment Flexibility: Accepting Credit Cards, Debit Cards, and modern NFC Mobile Payments (like Apple Pay or Google Pay) ensures that customers have a variety of secure and convenient ways to finalize their rental transaction.
- Exceptional Customer Service: As highlighted in real customer reviews, the staff—such as Harrison—is consistently recognized for being professional, efficient, and providing helpful, personalized assistance, which is particularly valuable during the often-stressful process of securing a replacement vehicle.
- Complete Physical Accessibility: The provision of both a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot underscores an unwavering commitment to full community access and service for all Cary residents and visitors.
- Specialization in Replacement Rentals: The location's close ties to local body shops and expertise in handling insurance claims billing makes it the go-to provider for drivers across the Triangle area who need a dependable car while theirs is undergoing repairs.
To book a reservation, inquire about vehicle availability, or receive assistance with an insurance claim rental, customers in the North Carolina region are encouraged to contact the Cary office directly.
Address: 1710 Piney Plains Rd, Cary, NC 27518, USAPhone: (919) 851-4189Mobile Phone: +1 919-851-4189
The professional team is ready to answer questions about the fleet, explain insurance options, and ensure you secure the best vehicle for your specific travel or replacement needs.
For North Carolina drivers, the Enterprise Rent-A-Car at 1710 Piney Plains Rd in Cary is an easy choice, especially when a rental is needed quickly and reliably. What makes it truly worth choosing is the combination of its local, personalized approach with the robust support of a major national brand. The fact that this branch identifies as women-owned adds a layer of community distinction. Furthermore, the dedication to providing active military discounts is a meaningful benefit for a significant portion of North Carolina's population.
The agency’s expertise in replacement rentals, often coordinating directly with insurance companies and local collision centers, saves customers immense time and stress when dealing with a car accident claim. Instead of navigating complex paperwork, North Carolinians can rely on the knowledgeable staff, like the highly-rated Harrison, to streamline the process. Add to this the full physical accessibility and the convenience of accepting all major modern payment types, including NFC mobile payments, and you have a neighborhood rental agency that prioritizes the customer's ease and comfort above all else. Whether you need a simple sedan for a trip to Jordan Lake, a large van for a church or community event, or a worry-free replacement car, this Enterprise location is the local expert in Cary that you can trust to keep you moving seamlessly.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1710 Piney Plains Rd, Cary, NC 27518, USA
Enterprise Rent-A-Car Reviews
priceofficegasinsurance companyattention
★ 5★ 4★ 3★ 2★ 1Harrison was great. Super helpful and quick getting me set up in a rental car while my car was in the shop. Had issues at other locations so this experience was a breath of fresh air. Thanks Harrison!
August 21 · Jennifer WhetstoneHarrison was extremely helpful when I came in for a bumper repair at Caliber. He got me set up with a nice rental car right away, walked me clearly through the car's existing scratches and through what my choices were around insurance during my rental period, and went above and beyond in making my experience as easy as possible. Thanks Harrison!
July 10 · Isabel WalshDo NOT Rent from Enterprise – Scam Insurance Charges & Predatory UpsellingI’m incredibly disappointed and angry with Enterprise Rent-A-Car for scamming me into paying for completely unnecessary insurance coverage. I was already fully covered by my personal auto insurance through GEICO, which I made clear at the time of rental. Despite this, a representative named Harrison aggressively pushed and sold me Enterprise’s insurance policy — essentially double insuring the car — costing me hundreds of dollars that I absolutely should not have been billed for.This wasn’t just a misunderstanding. This was a predatory upsell that took advantage of someone in a vulnerable financial position after a car accident. I trusted Enterprise to be transparent and ethical. Instead, they preyed on my situation and knowingly added coverage I didn’t need, draining money I now desperately need to replace my car.Enterprise is knowingly scamming customers — charging for policies people don’t need and don’t ask for, even when proof of coverage is provided. I’ve now been stuck fighting for a refund while they continue to take my money.Enterprise: You are stealing from people who don’t have money to waste. Your shady practices are hurting real people, and I will not stop sharing this experience until I am refunded and others are warned.
July 29 · Scarlett JadeJosh at the Piney Plains Rd. location was the absolute best! He took great care of me and even did a follow up car after I returned the vehicle to make sure that I was a satisfied customer! This will definitely be my new enterprise location to do business with! A+++ customer service! Great job Josh! Thank you!
March 13 · Modestine CrawleyEnterprise attached to Caliber Collision awesome customer service from the few folks i delt with. I had concerns with my first vehicle they gave me and i brought it back they got me swapped out hassle free. Those Guys are pretty chill also
April 04 · Jared Tucker
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