National Car Rental

- 5202 Aviation Dr NW, Roanoke, VA 24012

Planning your next visit or business trip to the Roanoke area, the Star City of the South in beautiful Virginia? When your travel plans call for dependable, convenient transportation, a car rental agency is often your first stop. National Car Rental at the Roanoke-Blacksburg Regional Airport (ROA) is a key provider for local residents and travelers flying into the region, offering a range of services designed to get you on the road quickly and efficiently.

This location is officially identified as a car rental agency, making it a reliable resource for various travel needs, whether you are planning to explore the Blue Ridge Parkway, attending meetings in the Roanoke Valley, or simply need a temporary vehicle. The brand is known nationally for catering to frequent renters, especially those with corporate travel needs, but its services are available to all qualified drivers in the Commonwealth of Virginia.

The professional and friendly approach is intended to ensure a smooth transition from your flight or arrival into your onward journey, minimizing time spent on paperwork and maximizing your time enjoying the stunning landscape of Western Virginia.

The National Car Rental branch is conveniently situated right at the Roanoke-Blacksburg Regional Airport (ROA), an ideal location for those arriving by air. The precise address for this location is:

• Address: 5202 Aviation Dr NW, Roanoke, VA 24012, USA

Being located at the regional airport means accessibility is a primary feature. Upon landing, customers can typically find the rental car counters and vehicle pick-up area within a short distance of the terminal. The ease of access makes this location a popular choice for business travelers who value speed and efficiency in their travel logistics. Additionally, the location specifically promotes accessibility for all patrons.

• Accessibility Highlights:
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

On-site parking is also noted as available, which is particularly useful for customers arranging to leave a personal vehicle while they use the rental service, though specific long-term parking policies should always be confirmed directly with the branch.

National Car Rental offers a range of services tailored to make the rental process seamless for a diverse customer base, from the leisure tourist to the road warrior. These services extend beyond simply providing a vehicle.

• Diverse Vehicle Fleet: Offering a variety of vehicle classes to suit different needs, which typically range from compact and economy cars for fuel efficiency to full-size sedans, SUVs, and minivans for family or group travel.
• Loyalty Program: The renowned Emerald Club program, which allows members at participating locations (including many in the US and Canada) to bypass the counter, choose their own vehicle from the Emerald Aisle (Midsize and above at the Midsize rate), and earn credits toward free rental days.
• Payment Flexibility: Accepting multiple forms of payment for convenience, including major credit cards, debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay).
• Driver Policies: Including options for adding authorized additional drivers, though specific terms, fees, and requirements (such as age and license verification) always apply. For rentals secured with a debit card, a spouse or domestic partner is typically the only permitted additional driver.
• Special Rates and Discounts: Availability of certain special pricing structures and discounts, such as those for active military personnel.
• Fuel Options: Providing choices for how you handle refueling the vehicle upon return (e.g., prepay fuel option, let the agency refill, or customer refills).

Several distinct features of the National Car Rental operation in Roanoke enhance the user experience and set it apart as a notable local business.

• Identifies as Women-Owned: This designation highlights a commitment to diversity and community engagement within the local Virginia business landscape.
• Active Military Discounts: A key feature for Virginia’s large military community and for those traveling through the region, providing a tangible benefit to service members.
• Frequent Renter Focus (Emerald Club): The focus on the Emerald Club means that frequent renters—often business travelers—can experience significantly expedited service, choosing their vehicle and moving directly to the exit gate at many National locations, saving valuable time.
• Airport-Level Convenience: Being on-site at ROA means reduced logistical complexity for travelers, as there is no need for off-site shuttle services or extended transfers to access the rental vehicle.

For general inquiries, reservations, or specific questions about rental policies at the Roanoke location, customers can reach the branch through the following channels:

• Address: 5202 Aviation Dr NW, Roanoke, VA 24012, USA
• Phone: (540) 563-5050
• Mobile Phone (Alternate): +1 540-563-5050

It is always recommended to call ahead for the most current operating hours, specific vehicle availability, and to confirm any detail regarding reservations, especially those involving unique requirements or special rates.

When considering your car rental options in the Roanoke and greater Virginia region, National Car Rental offers several compelling reasons for selection.

For the frequent traveler, the primary advantage is the streamlined efficiency offered by the Emerald Club. The ability to reserve a Midsize vehicle and then select any car (Midsize and above) from the dedicated Emerald Aisle—paying only the Midsize rate—is a highly valued perk that saves time and often results in a complimentary upgrade. This "choose your own car" experience, combined with counter bypass, is a major draw for professionals and repeat customers who prioritize speed and choice. The benefit of 'No Second Driver Fees' for a spouse or domestic partner, even for those without Emerald Club status using a credit card, is another significant convenience and potential cost saving for travelers in Virginia.

Furthermore, the dedication to military families through active military discounts is a meaningful gesture that resonates across Virginia, a state with a significant military presence. Combined with the business's women-owned identity, it adds layers of community value to their professional offering. The physical location at the Roanoke-Blacksburg Regional Airport makes the pick-up and drop-off process as convenient as possible for those traveling to or from the area.

However, it is also important for local users to be aware of the experiences of others. While the National brand strives for high standards, feedback sometimes indicates that the quality and maintenance of individual vehicles at this location can occasionally fall short of customer expectations. Instances of mechanical issues or cleanliness concerns, as noted in some public reviews, underscore the importance of customers performing a thorough walk-around and test of their assigned vehicle before leaving the lot. Promptly bringing any concerns to the attention of the on-site staff is the best way to ensure the issue is resolved and your rental experience meets the expected professional standard.

In summary, choosing National Car Rental in Roanoke, VA, is a choice for convenience, speed, and specific perks like the Emerald Club and military discounts. Customers are encouraged to use the available contact information to confirm the details of their reservation and should take a moment to confirm their vehicle's condition upon collection to ensure a reliable and enjoyable journey through the beautiful roads of Virginia.

National Car Rental

5202 Aviation Dr NW, Roanoke, VA 24012, USA