National Car Rental Introduce
For travelers arriving at Newark Liberty International Airport (EWR), or for local New Jersey residents seeking a premium and efficient car rental experience, the National Car Rental facility at 132 Carson Road stands out. Positioned conveniently within the airport's rental car infrastructure, this location caters particularly well to the frequent business traveler and anyone prioritizing speed, convenience, and top-tier service. Known globally for its emphasis on the frequent renter, the Newark branch maintains this high standard, ensuring a smooth transition from your flight to the open road.
The exceptional level of customer service is a hallmark of this location, as repeatedly affirmed by customer reviews. One reviewer noted that the experience was "one of the best rental experiences I’ve had at any airport in the States," highlighting the staff’s commitment to proactive and personalized support. Matthew, a team member, was specifically singled out for being "outstanding from start to finish," stepping in immediately and stress-free when an initial vehicle selection had a minor issue, going "above and beyond" to ensure the customer was taken care of. This rapid, problem-solving approach to customer care is a significant value-add for time-conscious travelers.
This facility is also noted for its dedication to the elevated experience of National’s loyalty program members. For those with **Emerald Elite** or similar status, the Newark team truly delivers. While the program offers benefits like the ability to bypass the counter and choose your own vehicle from the Emerald Aisle (midsize and above for the midsize rate) or the Executive Area (fullsize and above for the midsize rate), the local staff’s commitment ensures these benefits are flawlessly executed. Even during busy times, customers consistently praise the outstanding service they receive, proving that the Newark EWR branch provides a consistently superior experience compared to many other airport locations nationwide.
Furthermore, this National Car Rental location proudly identifies as a **women-owned** business. This distinction speaks to a strong commitment to diverse leadership within the Newark and broader New Jersey business community. In recognition of those who serve our country, the branch also offers **active military discounts**, providing special rates and benefits for government and military personnel traveling for both official business and leisure. This blend of premium service, fleet quality, and commitment to social responsibility makes it a premier choice in the region.
The vehicle selection at this high-volume location is consistently good, ranging from fuel-efficient compact models to larger SUVs and Minivans, accommodating all travel types—whether you’re heading to a business meeting in Jersey City or taking a family trip to the Jersey Shore. The quick drop-off process and easy accessibility to airport transfers ensure that the end of your rental is just as stress-free as the beginning. With the flexibility to pay using **Credit Cards, Debit Cards, and NFC mobile payments**, the transaction process is designed for speed and modern convenience. This location is clearly dedicated to making your first or last impression of New Jersey transportation a positive one.
The National Car Rental branch is situated at the Newark Liberty International Airport (EWR) car rental facility, making it an essential service point for air travelers and a strategic option for local residents in Newark, Elizabeth, and surrounding North Jersey areas.
- Address: 132 Carson Rd, Newark, NJ 07114, USA. This address places it directly at the consolidated rental car center serving the Newark Airport complex.
- Airport Access: The location is connected to the EWR terminals via the AirTrain system and a dedicated, enclosed corridor. Customers should be prepared for a 5–7 minute walk that includes escalators and elevators to and from the AirTrain station.
- Parking: Customers benefit from secure, designated **on-site parking** for both vehicle pick-up and drop-off at the facility.
- Accessibility: National Car Rental ensures a comfortable experience for all guests by offering a **wheelchair accessible entrance** and clearly designated **wheelchair accessible parking lot** spaces.
- Operating Hours: As a major airport location, the branch often operates extended or 24/7 hours to align with flight schedules, though customers should always confirm current operating hours for specific drop-off times.
As a premier **Car Rental Agency** at a major transportation hub, National Car Rental at EWR provides services designed for maximum speed and convenience for all classes of renters, particularly those on business travel.
- Comprehensive Vehicle Fleet: Offers a wide range of vehicles, including Compact, Midsize, Full-Size Sedans, SUVs, Minivans, and Premium/Luxury classes to suit any travel need.
- Emerald Club Benefits: Special services for loyalty members, including the renowned **Emerald Aisle** access for counter bypass and self-selection of vehicles (Midsize and above at the Midsize rate).
- Quick Drop-off: Streamlined return procedures, including the **Drop & Go** service for Emerald Club members, ensure travelers can quickly make their way to their departure gate.
- One-Way Rentals: Facilitates easy inter-city and inter-state travel with the option to pick up in Newark and drop off at other National locations (subject to availability and fees).
- Corporate Programs: Tailored rental solutions and contract rates for businesses and government organizations with frequent travel needs.
This National Car Rental location is distinguished by its corporate values, customer-focused policies, and premium services aimed at enhancing the travel experience.
- Identifies as Women-Owned: A unique designation within the EWR rental car market, demonstrating a commitment to supporting diverse business leadership.
- Active Military Discounts: Provides exclusive benefits and special government rates for both official and leisure travel for active-duty military, veterans, and personnel.
- High Customer Service Ratings: Consistently receives high marks in customer reviews for the staff's professionalism, friendliness, and quick, effective problem resolution, even during busy periods.
- Modern Payment Methods: Accepts **Credit Cards**, **Debit Cards**, and **NFC mobile payments** for fast, contactless transactions.
- Youthful Driver Policy: Renters aged 21 to 24 are permitted to rent, typically with a daily surcharge, and may rent vehicle classes up to Full Size cars, Cargo and Minivans, and Intermediate SUVs.
For all reservation inquiries, Emerald Club assistance, or to confirm vehicle availability, New Jersey users can reach the National Car Rental Newark Airport branch using the following details.
- Address: 132 Carson Rd, Newark, NJ 07114, USA
- Phone (Toll-Free): (844) 727-2983
- Mobile Phone: +1 844-727-2983
For anyone traveling through Newark Liberty International Airport or requiring a rental in the North Jersey region, the National Car Rental facility at 132 Carson Road is the definitive choice for premium service and efficiency. What truly makes this location stand out is its consistently high level of personalized customer care, especially for frequent renters. The experience shared by the Emerald Elite member, where a coolant leak issue was handled "immediately" and "without any stress," perfectly illustrates the staff's ability to turn a potential travel nightmare into a non-issue. This reliability and problem-solving prowess is invaluable at a busy airport.
Furthermore, the core features of the location—its women-owned status, the provision of active military discounts, and the seamless integration of Emerald Club services like the **Emerald Aisle**—all contribute to a superior, streamlined rental process. By choosing National at EWR, New Jersey customers are guaranteed a high-quality, modern vehicle and, more importantly, a team dedicated to getting them on their way quickly and courteously. The ability to simply "choose your own car" and bypass the counter provides an unmatched level of control and speed, saving precious minutes that make all the difference when traveling for business or heading out for a well-deserved vacation.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
National Car Rental Photos










National Car Rental Location
National Car Rental Reviews
emerald clubaisleSUVexecutivecheckbottle of waterez passconvenienceeliteLGA
★ 5★ 4★ 3★ 2★ 1Dropped the car off here. Saw a good selection of vehicles. Good customer service. Quick drop off.Air train is quite a walk from the location (5-7 min). Escalator & elevator down to ground level, walk about 3 min, Escalator & elevator up to level 2 to the air train station.
October 03 · SiddheshI recently arrived at National Car Rental at Newark Airport, and this turned out to be one of the best rental experiences I’ve had at any airport in the States. Matthew was outstanding from start to finish. The first car I picked unfortunately had a coolant leak, but Matthew immediately stepped in and took care of the situation without any stress on my end. He went above and beyond to make sure I was taken care of, and with Emerald Elite status, he truly delivered an exceptional experience. I’ve rented from National all over the States, and while they’re always good, this experience at Newark was something very special. The customer service I always receive here is outstanding, no matter what time of day I arrive.
September 03 · Aman GillReally thankful to Frank (manager) and the team at Newark, I left behind luggage and he and the rest of the team were prompt to find it and return it to me. You could tell communication was excellent, after I had my luggage back in hand, the team coordinated to get my car back to the exit quickly. It was unexpected, unplanned, and completely my fault, yet they made it so I didn’t lose my belongings and I was only delayed a few minutes. Rare to see such efficiency at a car rental outfit.
August 25 · Amanda ReineckI had just landed from a long flight, exhausted, when I stopped at National Car Rental at Newark Airport on the morning of 9/13/25. At the counter, I met Matt, and his kindness and energy instantly turned my day around. Even though I couldn’t rent a car because I had left my license on the plane, Matt went above and beyond—personally walking me through train schedules and helping me find another way home. His patience, positivity, and genuine care were refreshing and unforgettable. Matt is the reason I’ll always choose National going forward.
September 13 · Care PhilaGreat experience. Obviously the location is great! No shuttle, just a quick easy walk. Staff was friendly and helpful. Decent selection of cars. Have to give a shout out to Benito who went above and beyond when I returned my rental. He assisted me in several ways, including making sure I knew the way to get back to terminal. He even prevented me from being run over by the suitcase that fell out of my car when I opened the trunk. Super nice, efficient and it was wonderfully easy to work with him. I wish for a Benito at all national locations.
August 04 · Benita T.
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