Fox Rent-A-Car Introduce
For New Jersey residents navigating the dynamic travel and commuting landscape of the Newark area, having a reliable and conveniently located car rental service is non-negotiable. Fox Rent-A-Car at 430 Route 1 and 9 South in Newark positions itself as a practical option for those needing everything from a compact car for city driving to a spacious van for moving or group transport. As a dual-service car and van rental agency, this location caters to both daily needs and specialized logistical requirements across the Garden State.
However, like many budget-focused and high-volume rental operations near major transportation hubs, the experience at Fox Rent-A-Car can be highly variable, making it crucial for local users to understand their policies upfront. Customer feedback provides a clear picture of this variability: while one user recounts a “quality of service ABOVE AND BEYOND” experience with a manager who personally corrected a third-party booking error and showed great professionalism, another customer detailed a “Terrible experience” involving a stringent credit check and a significant, lengthy $500 security deposit hold, despite pre-paying for the rental.
This dichotomy highlights a critical need for New Jersey renters to be fully informed about the specific requirements, especially concerning payment methods, security deposits, and local renter rules, before confirming a reservation. Being prepared for the financial hold and understanding the deposit release timeline can be the key difference between a smooth experience and a frustrating one. This article aims to provide a friendly yet factual guide to navigating the services, location, and important policies of the Fox Rent-A-Car branch in Newark.
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Introduction / Overview
Fox Rent-A-Car on Route 1 and 9 South is a key branch serving the Newark, New Jersey region, providing essential vehicle access for local users and travelers utilizing nearby Newark Liberty International Airport (EWR). This agency specializes in offering value-driven car rental services across a diverse fleet, ensuring that customers can find suitable vehicles ranging from economical compact cars to full-size SUVs and essential vans.
As a car rental agency and van rental agency, the business aims to meet various transportation needs, whether it's a short business trip, a family vacation starting in North Jersey, or a logistical solution requiring cargo capacity. The location’s policies, however, require careful attention from local New Jersey renters. It is imperative to note the distinction between the positive personal customer service experiences, such as feeling "respected and understood," and the challenges reported with the financial and administrative processes, including the mandatory credit check and security deposit holds that can lock funds for up to seven or more business days. Prospective renters should contact the branch directly to confirm all current requirements, especially if using a debit card or if they are considered a 'local renter.'
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Location and Accessibility
This Fox Rent-A-Car branch is located on a significant transportation corridor in Newark, making it highly accessible for both North Jersey commuters and those coming from the airport area.
- Address: 430 Rte 1 and 9 S, Newark, NJ 07114, USA
- Connectivity: The location on Route 1 and 9 South places it conveniently near major routes leading to Newark Liberty International Airport (EWR) and other crucial New Jersey highways, including the New Jersey Turnpike (I-95) and Interstate 78.
- Off-Airport Convenience: While near the airport, this location may operate as an off-airport facility, which sometimes necessitates a shuttle ride from the airport terminals. Renters should confirm transportation procedures when booking.
- Physical Accessibility: The facility is committed to serving all community members, ensuring a comfortable experience with a wheelchair accessible entrance and a wheelchair accessible parking lot.
- General Operating Hours: Fox Rent-A-Car locations, especially those near major hubs, often operate extended hours, frequently being open daily from morning until late evening (e.g., 8:00 AM to 9:00 PM or later). Local users should call ahead to confirm the exact hours for pick-up and drop-off.
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Services Offered (use a list)
Fox Rent-A-Car in Newark provides a comprehensive suite of rental services and vehicle options, focused on competitive pricing and broad availability:
- Wide-Ranging Vehicle Fleet: Offering standard car classes including Economy (e.g., Nissan Versa), Compact, Intermediate, Standard (e.g., Nissan Altima), Full-Size, SUVs (e.g., Nissan Rogue, Toyota Highlander), and Premium vehicles.
- Dedicated Van Rental: Providing minivans (e.g., Chrysler Pacifica) and other van types for families, groups, or customers needing light cargo transport, reinforcing its status as a recognized van rental agency.
- Flexible Payment Options: Accepting all major Credit Cards (Visa, MasterCard, Discover, American Express), Debit Cards (with significant restrictions and security deposits for non-local renters), and modern NFC mobile payments for streamlined transactions at the counter.
- Age-Specific Rentals: Adhering to New Jersey laws allowing rentals to drivers aged 21 and older, though drivers aged 21–24 will incur a Young Driver Fee, a common practice within the industry.
- Additional Accessories: Providing rental options for essential add-ons such as child safety seats (infant, child, and booster types) and GPS navigation systems.
- First Responder Discounts: The company generally offers special discounts to first responders, providing value-add for local service personnel (always check for current availability at this specific branch).
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Features / Highlights (use a list)
Several features and policies distinguish the Fox Rent-A-Car experience, which New Jersey renters should be aware of:
- Value-Oriented Pricing: Known for offering competitive, budget-friendly rates, particularly for economy and compact car classes, making it a popular choice for cost-conscious renters.
- Strict Local Renter Policy: Local renters (often defined as those residing within a certain radius, e.g., 100-150 miles of the rental location) face stricter financial scrutiny, including mandatory credit checks and significantly higher security deposits (potentially $500 to $1,000 depending on the vehicle and payment method), even if the rental is pre-paid.
- Significant Deposit Holds: Customers should anticipate a mandatory security deposit hold of at least $500 on a credit card, which can tie up funds and may take 5–7 or more business days to be released by the bank after the rental contract is closed.
- High-Quality Customer Service Potential: While experiences vary, the potential for outstanding customer service exists, as demonstrated by the manager in one customer review who went "above and beyond" to rectify booking errors and assist with travel logistics.
- Accessibility: The facility is physically accessible, featuring a wheelchair accessible entrance and parking lot to accommodate all customers.
- Wide Payment Acceptance: The acceptance of major credit cards, debit cards (with restrictions), and NFC mobile payments offers flexibility for customers at the counter.
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Contact Information (address, phone)
New Jersey customers are strongly encouraged to contact the Newark branch directly before booking to confirm the most current local renter, deposit, and payment policies, especially if intending to use a debit card or if they are local residents.
- Address: 430 Rte 1 and 9 S, Newark, NJ 07114, USA
- Phone: (973) 642-0008
- Mobile Phone: +1 973-642-0008
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What is Worth Choosing
Fox Rent-A-Car in Newark is a worthy consideration for New Jersey customers who are prioritizing competitive pricing and have done their homework on the company's specific policies. The primary draw is the potential for significant cost savings compared to some major competitors, coupled with a diverse fleet that includes essential vans and SUVs. Customers who experience issues with third-party bookings may, as one review showed, find exceptional, personalized service when escalated to the right management level, highlighting a commitment to customer satisfaction when problems arise.
However, the decision to choose this branch must be balanced with a clear understanding of the stringent financial requirements for local renters. For New Jersey residents planning to rent, it is essential to ensure a major credit card has sufficient credit available to cover the rental cost plus the significant security deposit—which could be $500 or more, and which can be held for a full business week or longer. Those who understand and can meet these deposit and documentation rules—thus avoiding the frustration of being declined after pre-payment—will be able to take advantage of the competitive rates and broad selection of vehicles offered by this Newark location. A prepared renter is a successful renter when dealing with the specific policies of Fox Rent-A-Car.
Fox Rent-A-Car Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Fox Rent-A-Car Photos










Fox Rent-A-Car Location
Fox Rent-A-Car
430 Rte 1 and 9 S, Newark, NJ 07114, USA
Fox Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I must say if it wasn't for Kevin ( the manager) at the Miami air port location. My whole trip would have been horrible. Not only did he correct things that the third party Booked wrong without any back-and-forth. I felt respected and understood; which is important customer service for me!If I had any further problems.He was available for me to speak to directly, which made me feel important. He even gave me a great place to eat late, due to my flight delay..I will definitely be booking with this company every time because of the quality of service. ABOVE AND BEYOND. THANK YOU KEVIN
August 20 · Mercedes TurnerTerrible experience! After paying in full with my credit card, they still ran a credit check on me. Despite already having my payment, they said I wasn’t qualified to rent the car. The staff was incredibly dismissive and unhelpful throughout the process, but that’s not even the worst part. They hold $500 on my credit card for 7 business days. This was a complete waste of time and money. Avoid this place at all costs! Save yourself the headache. (0 star if I could).
December 31 · Matheus RibeiraThey are definitely cheaper than the major dealers who are part of the airport. They are extremely eager to please! The car we rented was a 2021 because they don’t have a super amount of cars to choose from. They really try to move you out pretty quickly and smoothly. The only downside is that because they are offsite, we had to take a shuttle then take the airtran, then wait for a third shuttle bus. So if time is of concern, this is an impediment. We arrived at 9:10 and had the whole day to go to appts and do errands, but it took over an hour to get to the car place, then wait a bit to get our car. So, even tho they are so nice and accommodating, you pay in time. The car was pretty clean and they don’t allow smoking and they have an inborn EX pass, which is convenient. It all comes down to the time factor.
July 30 · Naomi SprungI had a terrible experience with fox rentals. We had to wait in line for an hour and a half just to get my vehicle. After already paying for the car online beforehand I was charged almost 200 for god knows what. They had me put down a $500 deposit which is way too much, never heard of a deposit being that high. I was told I’d get a full refund back when I return the car. I gave the car back in perfect condition, absolutely 0 damage. They only gave me $280 of my deposit back, had to email them several times for my invoice just for it to not even be itemized. Fox rentals is a scam they basically stole my money.
August 11 · Danielle EmilyDO NOT RENT FROM THIS COMPANY!!!!! I am speaking of the location in Orlando which is located about 10 min away from OIA.Worst staff / experience I have ever encountered. Would give zero stars if I could. I almost NEVER write reviews, but for this place...I had to.When we first got there, the lady at the front desk was incredibly rude and had an attitude with my wife. She-the employee- was selling us the Sun Pass, which for those that don't know, is for when you are in Orlando and the toll roads. We had lived in Orlando for 8 years and had come back to visit so we know what roads had tolls...and it wasn't all of them but was unsure if it was mandatory from the company (Fox) or mandatory for the city to have a Sun Pass. My wife asked if the Sun Pass was mandatory as it was a $13 per day charge. She -the employee- snapped back and had a nasty attitude and stated that "every road in Orlando is a toll road!". Which is completely untrue. She also took my credit card and was acting very shady with it. When my wife tried to look over the counter to see what she was doing with it, the lady was irritated and quickly put the card in a location that we couldn't see. The counter was very high, vertically.We were pressed for time as we were in town to visit my dad who was actively passing away from cancer. We had very little time to get to him, and this was holding us up. She moved slow and was never nice. To be fair, I didn't share with the lady my situation, so she never knew. But looking back, I doubt that her knowing my situation would have made her move any faster, considering her attitude.When we got to the car, it reeked of marijuana. It seemed like they had just hot boxed it. The smell lasted for the entire time we had the vehicle.(5 days) We just didn't have the time to go back and get a new vehicle. My dad was fading fast, and we needed to get to Deltona Florida which is about a 40 min drive from OIA.Once we were driving, my wife looked at the receipt and things just didn't add up.When we returned the car, we were at the front desk to ask for an explanation of the charges. The guy at the desk tried to vaguely explain the charges, but on the 3rd time said, "I don't have time for this! You will have to speak to a manager! NEXT person in line!" We were not about to miss our flight due to this, so we had to jump on the shuttle and headed to the airport.All in all, DO NOT RENT FROM THIS SCAM OF A BUSINESS. ALL the workers seemed like they hated their job, ALL of the employees seemed shady and had ZERO customer service abilities. I mean ZERO craps given from everyone I interacted with. RENT FROM AN ACTUAL REPUPITAL CAR RENTAL BUSINESS like Hertz, Alamo...anywhere but here. Even if it costs more...its worth it to not go to the place. Seriously a horrible experience.
September 23 · Brian Theodore
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