Enterprise Rent-A-Car

- 4411 Clinton Hwy, Knoxville, TN 37912

For residents and visitors in Knoxville and the surrounding East Tennessee area, securing reliable transportation is a key component of a successful trip or a smooth daily routine when your own vehicle is unavailable. Enterprise Rent-A-Car on Clinton Highway is a trusted local solution, known for providing a professional, friendly, and community-focused rental experience. This particular branch is dedicated to offering the wide selection of quality vehicles that Enterprise is famous for—from fuel-efficient compact cars for quick city errands to spacious passenger vans perfect for group travel across the state.

What truly sets this location apart is its proven commitment to exceptional customer service and its identity as a women-owned business. The team understands that sometimes, things don't go as planned, such as when a reserved vehicle category is unexpectedly unavailable. As customer reviews clearly illustrate, the staff here goes above and beyond to rectify issues, demonstrating professional problem-solving and a genuine dedication to customer happiness. Whether it’s a manager finding a perfect two-car solution for a large family reunion or an assistant manager personally ensuring a vehicle is cleaned to a customer's satisfaction, the service philosophy at the Clinton Highway office is consistently top-tier.

This focus on the customer experience, driven by attentive and caring individuals like Eric, Abigail, and Kat, transforms a standard rental transaction into a positive interaction, earning strong loyalty from local Tennessee users who value personalized and responsive service.

The Enterprise Rent-A-Car office is conveniently situated at 4411 Clinton Hwy, Knoxville, TN 37912, USA. This location on Clinton Highway offers excellent local accessibility, making it easy for Knoxville residents and those arriving in North Knoxville to pick up or drop off their rental without the complications of airport travel. It serves as a great neighborhood alternative to the McGhee Tyson Airport (TYS) counters, often providing a quicker start and end to your rental period.

For the convenience and comfort of all patrons, the facility has taken significant steps to ensure ease of access. Accessibility features are thoughtfully provided to welcome every member of the Tennessee community:

• Wheelchair Accessible Entrance: Ensures a smooth, unobstructed pathway into the rental office.
• Wheelchair Accessible Parking Lot: Provides convenient, designated parking spaces close to the entrance for customers with mobility needs.
• On-site Parking: Ample parking is available directly on-site, making the process of parking your personal vehicle before a rental or returning your rental car simple and fast.

This Enterprise branch operates as a comprehensive transportation solution, specializing in both daily driver rentals and larger vehicle options. As a key local 'home city' location, its services are particularly valuable for insurance replacements, mechanical repairs, and weekend excursions across Tennessee.

• Car Rental Agency Services: Offering a diverse fleet spanning multiple classes, including economy cars, compact sedans, midsize and full-size vehicles, various sizes of SUVs, and even specialty or premium vehicles (subject to availability). This variety supports everything from efficient commuting to comfortable road trips.
• Van Rental Agency Services: A dedicated focus on larger capacity transportation, featuring minivans and 12- to 15-passenger vans. These are essential for moving large groups, whether for university events, family functions like reunions, or team travel across the state.
• Insurance/Replacement Rentals: A core service Enterprise is known for, providing temporary vehicles when your personal car is being repaired due to an accident or mechanical issue, often working directly with local insurance companies.
• Flexible Payment Processing: Accepting modern forms of payment for deposits and rental fees, ensuring a frictionless transaction at the counter.

The unique attributes of the Clinton Highway location enhance the value proposition for local renters, combining operational excellence with community-focused policies.

• Identifies as Women-Owned: Operating with a distinction that reflects diversity in business ownership, this location is noted to be women-owned. This highlights a commitment to supporting diverse business ventures within the Knoxville community.
• Active Military Discounts: Enterprise provides special rates for active military personnel and government travelers, offering tangible value and gratitude for those who serve or have served, making it a supportive choice for Tennessee's military community.
• Commitment to Problem Resolution: As seen in customer testimonials, the managerial and staff team—including Eric, Abigail, and Kat—is highly trained and empowered to handle unexpected inventory issues and customer concerns creatively and professionally, ensuring a satisfactory outcome even when initial plans change.
• Acceptance of Diverse Payments: The branch accepts multiple, convenient payment methods for the rental transaction:
  • Credit Cards (Major Cards)
  • Debit Cards
  • NFC Mobile Payments (for modern, contactless transactions)
• After-Hours Drop-off Capability: To provide maximum flexibility, this location offers an after-hours key drop box service. This allows customers to return the vehicle outside of regular business hours, a crucial convenience for late-night arrivals or early departures (renters remain responsible for the vehicle until it is checked in the next business day).

To inquire about vehicle availability, confirm a reservation, or discuss your specific rental needs—particularly large group van rentals or insurance replacements—please use the following contact details for the Enterprise Rent-A-Car on Clinton Highway:

Address: 4411 Clinton Hwy, Knoxville, TN 37912, USA
Phone: (865) 687-8411
Mobile Phone: +1 865-687-8411

Choosing the Enterprise Rent-A-Car location on Clinton Highway is a decision to prioritize exceptional customer service alongside a dependable vehicle. While operational hiccups like unexpected inventory shortages can occur anywhere in the industry, the true measure of a business is how they respond—and this Knoxville team has repeatedly demonstrated a commitment to turning a frustrating situation into a great experience. The reviews speak volumes, highlighting the staff's dedication, quick thinking, and willingness to go the extra mile, whether by providing multiple vehicles to solve a seating shortage or even assisting with detailing a car to ensure a customer gets the vehicle they truly prefer.

Furthermore, for local Tennessee users, renting from a women-owned business that actively supports the military community with discounts provides an appealing way to patronize a conscientious local company. When you need a replacement vehicle after an accident or a reliable van for a major group event, the professional and caring approach of the team makes all the difference. Their expertise in handling diverse rental needs, coupled with convenient features like on-site parking and accessible facilities, establishes this Enterprise branch as a top choice in the Knoxville area. Their focus is not just on renting you a car, but on making sure your entire journey—whether across town or across Tennessee—is as seamless and enjoyable as possible.

Enterprise Rent-A-Car

4411 Clinton Hwy, Knoxville, TN 37912, USA