Avis Car Rental Introduce
For residents of Central Massachusetts and the MetroWest area, the Avis Car Rental location at 27 Acton Street in Maynard stands out as a reliable and customer-focused choice for vehicle rentals. Serving as both a comprehensive car rental agency and a dedicated van rental agency, this location provides the flexibility and vehicle selection necessary to meet the diverse needs of local users, whether it’s for a quick weekend trip, a long-term business rental, or simply needing a vehicle while yours is in the shop.
This Avis branch distinguishes itself not just with its extensive fleet—which typically includes everything from economical compact cars like the Nissan Versa to spacious minivans like the Chrysler Pacifica, and large SUVs or 15-passenger vans—but also through its highly personalized service. Customer feedback frequently highlights the team’s ability to be highly "accommodating and flexible." One local user specifically noted the value of this service, explaining that they had a car "ready and waiting for me last minute on a busy commuter morning," which underscores the team's commitment to solving urgent transportation needs in a bustling Massachusetts commuter environment.
Crucially, this office prioritizes human interaction, offering a welcome alternative to automated systems. Another appreciative customer mentioned they "Called the local office directly and spoke with an actual human being, unlike some other local shops I tried." This combination of high-touch customer care, last-minute availability, and very reasonable pricing makes the Maynard Avis branch a strong competitor in the local car rental market.
The Avis Car Rental office is conveniently situated at 27 Acton Street (also known as Route 27) in Maynard, MA 01754, placing it centrally for customers across Middlesex County, including towns like Stow, Acton, and Concord. The location's ease of access is a key benefit for local renters looking to avoid the complexities of renting at a major airport like Logan International (BOS) or Worcester Regional (ORH).
General Directions and Landmarks:
The office is easy to find, located at the intersection of Acton Street and Glendale Street. A helpful landmark for customers is the Maynard Police Station, as the Avis office is situated diagonally across from it. This prime location on Route 27 allows for seamless access to major regional arteries, including Route 2, making it simple to navigate whether your journey is heading toward the historic sites of Boston, the natural beauty of the western part of the state, or to a Cape Cod getaway.
Commitment to Accessibility:
Avis Maynard maintains a strong commitment to serving all community members, ensuring a comfortable and accessible experience:
- Wheelchair Accessible Entrance: The facility provides an entrance that is fully accessible, making it easier for customers with mobility concerns to enter and conduct their transaction at the counter.
- Wheelchair Accessible Parking Lot: Dedicated, accessible parking spaces are available on-site, providing convenience from the moment of arrival.
- On-Site Vehicles: Rental vehicles are typically parked on-site right outside the office, simplifying the process of picking up and dropping off your car.
As a full-service rental location, the Avis Maynard office provides a comprehensive range of vehicles and professional services tailored for the Massachusetts market:
- Diverse Vehicle Fleet: Offers an array of vehicle classes to suit every travel need, from a quick commuter option to family road trip comfort. This generally includes:
- Economy, Compact, and Intermediate Sedans for fuel efficiency.
- Standard and Full-Size Sedans (e.g., Toyota Camry, Chevrolet Malibu) for comfort.
- Various SUVs (e.g., Ford Escape, Jeep Grand Cherokee) perfect for New England weather and cargo.
- Minivans (e.g., Chrysler Pacifica) and Passenger Vans (e.g., 12- and 15-passenger models) for group travel.
- Exclusive Active Military Discounts: Avis is committed to supporting those who serve, offering valuable discounts for active military personnel. Customers should inquire directly with the office or check the Avis website for details on available military discounts, which can provide significant savings on rental rates.
- Flexible Payment Options: The location accepts a variety of payment methods, ensuring a smooth transaction:
- Major Credit Cards are accepted for all rentals and deposits.
- Debit Cards are accepted, though customers should be aware that their use for the initial credit hold may require a credit check and presentation of a second form of current identification.
- Free Local Pick-up Service: To simplify the start of your rental, Avis offers a complimentary pick-up service. Customers must call the location directly using the phone number listed on their reservation confirmation to arrange a pick-up time and confirm the service policies in advance.
- After-Hours Returns: For added flexibility, the location accommodates after-hours vehicle returns, allowing customers to drop off their vehicle outside of regular business hours.
The Avis Car Rental experience at the Maynard location is defined by its customer-centric approach and commitment to specific community groups:
- Superior Local Customer Service: Customers consistently praise the "amazing customer service" and the ability to speak with a "real human being" when calling, a highly valuable feature for handling urgent or complex rental issues quickly.
- Accommodating and Flexible Scheduling: The team's noted flexibility and ability to secure a vehicle on "last minute" notice, even during busy periods, positions them as a trusted local resource when transportation plans change unexpectedly.
- Support for Active Military Personnel: Offering Active Military Discounts is a strong highlight, providing tangible savings to the U.S. service members and veterans residing in or visiting the Massachusetts area.
- High Accessibility Standards: The presence of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures that the facility is welcoming and easy to navigate for all members of the community.
- Competitive and Transparent Pricing: Customers have found their services to be "very very reasonably priced," offering a great value proposition compared to other local and airport rental options.
To secure a vehicle, inquire about the military discounts, or arrange for the free local pick-up service, customers are encouraged to contact the Avis Car Rental team in Maynard directly. We advise calling the local number for the most immediate and personal service.
- Address: 27 Acton St, Maynard, MA 01754, USA
- Phone: (978) 897-3900
- Mobile Phone: +1 978-897-3900
Choosing Avis Car Rental at 27 Acton Street in Maynard is a decision that favors local convenience, personal service, and value. For Massachusetts users, the true worth of this location is found in its operational ethos—it functions as a highly efficient neighborhood rental shop backed by a national brand's reliable fleet.
The core reason to choose this branch is the unparalleled customer service and flexibility, as evidenced by positive testimonials. When you’re in a "bind" on a "busy commuter morning," or need to adjust your reservation on the fly, having a team that is "accommodating and flexible" makes all the difference, removing the common frustrations of car rental. The ability to call the local office and speak with an actual, helpful person is a distinct advantage that saves time and stress, especially when navigating the region's complex travel needs.
Furthermore, the availability of specialized offerings such as the Active Military Discount demonstrates a meaningful commitment to certain customer groups. Coupled with robust accessibility features like the wheelchair-accessible entrance and parking, the location ensures that a wide array of customers can access their services with ease and dignity. If you are in the MetroWest area and require a clean, well-maintained car or van from a professional team that genuinely prioritizes customer needs and offers great value, Avis in Maynard is undoubtedly the smart choice.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
27 Acton St, Maynard, MA 01754, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Amazing customer service, accommodating and flexible services, and unique office! We recommend to everyone we know to rent from Avis in Munich. Great experience.
March 28 · Jed ReitlerGreat local option when you're in a bind. They had a car ready and waiting for me last minute on a busy commuter morning, and very very reasonably priced. Called the local office directly and spoke with an actual human being, unlike some other local shops I tried.
September 24 · Andrew TareilaMixed feelings about the company. It's probably not a Maynard location issue because our drop offs are always to the airport but we always get charged around $20 extra on our rentals. I have to call customer service every single time and they say I did not refill the tank, which is not true (and I always take pictures to prove it if needed). I get the money back and all but I feel the company wants to trick us, so verify your bank account after you are done with the car. This is very upsetting.Other than that, we always had a good experience with the staff in Maynard.
November 11 · Anne Lise PCarl is a friendly and nice person, he provided all professional information patiently when I rent and return the car.When I noticed I lost my stuff in the rental car which I already returned, he checked the car and find it in a short time. Thank you so much!
December 06 · Pan XinleiMy family and I had been a long time customers of Avis. NOT ANYMORE!!! One of the trucks that we rented was absolutely filthy. And José one of the employees there likes to pick and choose who he rents to. The last three times I went there the lot was full and he tells me there's no cars available. I am now a valued customer up the street at Enterprise.
September 04 · Chico Silverhill
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