Avis Car Rental

- 1057 Elden St, Herndon, VA 20170

For over a decade and a half, the Avis Car Rental location at 1057 Elden Street in Herndon, VA, has quietly established itself as a cornerstone of reliable, high-quality temporary transportation for residents and businesses across Fairfax County and the wider Northern Virginia region. Unlike the often transactional experience of airport rentals, this neighborhood agency has fostered a reputation for personalized service and exceptional vehicle quality, maintaining a loyal customer base.

Serving as both a traditional car rental agency and a van rental agency, the Herndon branch is well-equipped to handle diverse needs, from daily commuting and weekend travel to large family trips or temporary business transport. The consistent quality and welcoming atmosphere, largely attributed to long-time staff members like Martha, have earned this location glowing endorsements from repeat customers, some of whom have relied on the branch for forty or more rentals over the years.

One of the major highlights consistently praised by local users is the perpetually clean and often brand-new quality of the cars, giving renters in Virginia access to the latest automotive technology and comfort. Furthermore, recognizing the significant military presence in the area, the Avis Herndon branch is proud to offer valuable active military discounts, demonstrating a commitment to the community they serve. For Virginia users seeking dependability, cleanliness, and a truly positive rental experience, this Herndon location stands out as a top-tier choice.

The Avis Car Rental agency is conveniently situated in the heart of Herndon, making it easily reachable for residents of Reston, Sterling, and other nearby communities. Its location away from the immediate airport chaos of Dulles (IAD) provides a more relaxed, neighborhood-focused experience for local renters.

The branch’s physical address is:

1057 Elden St, Herndon, VA 20170, USA

The facility is easily accessed via major roadways in the area, including a short drive from the Dulles Toll Road (VA-267) via the Elden Street exit, and is positioned near local landmarks, simplifying navigation. It is noted for its accessible location, making it ideal for those requiring a rental after an accident, for business travel, or for a family vacation launch point without the added expense or hassle of an airport surcharge.

Key accessibility features at this location include:

• Wheelchair Accessible Entrance: Ensures smooth access for all customers entering the office.
• Wheelchair Accessible Parking Lot: Dedicated, accessible parking spots are provided for convenience.
• On-site Parking: Dedicated parking is available for customers who need to leave their personal vehicle while renting.

For planning pick-up and return, the hours of operation are designed to accommodate a working schedule, though customers should be mindful of weekend times: Monday through Friday from 8:00 AM to 5:00 PM, and shorter hours on Saturday and Sunday, 9:00 AM to 1:00 PM.

The Avis Herndon branch provides a comprehensive suite of rental and related services, supported by a staff known for their professionalism and attention to detail. This neighborhood location ensures that a variety of travel requirements are met with flexibility and quality.

• Extensive Car Rental Fleet: The inventory spans all major classes, including fuel-efficient economy and compact cars, standard and full-size sedans (e.g., Toyota Camry or similar), Intermediate and Premium SUVs (e.g., Toyota Rav4 or similar), and luxury vehicles. Customers frequently note receiving desirable upgrades.
• Van Rental Services: Recognized as a van rental agency, the branch offers minivans (e.g., Chrysler Pacifica or similar) for family travel, as well as 12- and 15-passenger vans (e.g., Ford Transit or similar) perfect for group transportation needs like team travel or church outings.
• Active Military Discounts: Offers significant savings, up to 35% off PAY NOW rates through partnership programs, for active-duty military, veterans, and their immediate families, a crucial benefit for the Northern Virginia community.
• Flexible Payment Options: Accepts all major payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, streamlining the transaction process.
• Free Pick-Up Service: Provides a courtesy service to pick up customers from the immediate local area, an invaluable amenity for those whose car is in the shop or who do not have a ride to the office.
• E-Toll Service: Avis offers an electronic toll collection service that helps drivers avoid stopping for tolls on Northern Virginia's Express Lanes and other regional toll roads, allowing for seamless travel.

The success and strong reputation of the Herndon Avis location are built on specific, customer-valued features that set it apart from typical rental experiences.

• Consistently Fantastic Customer Service: Multiple long-term customers praise the staff, specifically mentioning a representative named Martha, for being "friendly and helpful," and for the overall management being "amazing and managed very well." This focus on people creates a welcoming and reliable atmosphere.
• Exceptional Vehicle Quality and Cleanliness: A recurrent and compelling highlight is the outstanding condition of the rental cars. Customers are "perpetually amazed by the quality and cleanliness," often noting they receive "very nice and new cars" equipped with the latest technology, exceeding expectations typically associated with rental fleets.
• Generous Upgrades: Customers have frequently reported being upgraded from a reserved compact car to a more spacious vehicle, such as a crossover, at no extra charge when the preferred class was unavailable, translating to better value and a more comfortable trip.
• Military Community Support: The availability of substantial discounts for active military and veterans is a key feature that provides significant savings and shows respect for the service community in Northern Virginia.
• Commitment to Long-Term Loyalty: The decades-long loyalty of numerous customers, choosing this branch over employer-mandated or lower-rated competitors, is the clearest indication of the branch’s sustained excellence in service and product delivery.

To make a reservation, inquire about a specific vehicle type, or arrange the complimentary local pick-up service, customers can reach the Avis Herndon team using the details below. It is advisable to call ahead to confirm availability, especially for specialized rentals like passenger vans.

Address:

1057 Elden St, Herndon, VA 20170, USA

Phone:

(703) 435-0256

Mobile Phone:

+1 703-435-0256

Hours of Operation:

Monday – Friday: 8:00 AM – 5:00 PM

Saturday: 9:00 AM – 1:00 PM

Sunday: 9:00 AM – 1:00 PM

The Avis Car Rental location on Elden Street in Herndon, VA, is unequivocally a premier choice for car and van rentals in Northern Virginia, distinguishing itself through unwavering dedication to the customer experience. For Virginia residents, especially those requiring regular rentals or those who value personalized, reliable service, this agency is worth choosing for several compelling reasons that consistently surpass industry standards.

Firstly, the quality of the fleet is a major draw. The promise of "very nice and new cars," coupled with generous upgrades when vehicle availability permits, ensures that the customer receives a comfortable, safe, and technologically current vehicle, minimizing the typical risks associated with rental cars. This focus on product quality reduces friction and improves the entire travel experience.

Secondly, the culture of "fantastic" customer service, driven by long-tenured employees, creates a trustworthy environment. Unlike many rental counter experiences, the team's friendliness and managerial competence are repeatedly praised, suggesting that any issues will be handled smoothly and professionally. This level of reliable human interaction is incredibly valuable and difficult to find in the competitive Northern Virginia market.

Finally, the combination of practical amenities makes it the most convenient option for the local user. The availability of on-site parking, the capacity to rent large passenger vans, the ease of paying with NFC mobile payments, and the highly-appreciated active military discounts all contribute to a highly tailored and beneficial local service. The long-standing customer loyalty is a powerful, factual endorsement. When selecting a rental in Fairfax County, users can be highly confident that the Avis Herndon branch offers not just a car, but a consistently excellent service experience that prioritizes their needs and vehicle satisfaction.

Avis Car Rental

1057 Elden St, Herndon, VA 20170, USA