Avis Car Rental Introduce
In the sprawling, car-centric landscape of Southern California, having reliable and convenient access to transportation is essential for residents and visitors alike. The Avis Car Rental location at 9815 Wilshire Blvd in Beverly Hills, CA, serves as a high-profile neighborhood branch, strategically positioned to cater to the diverse needs of the Los Angeles community. This location is designed to provide a comprehensive car and van rental service, offering everything from compact cars for navigating city traffic to spacious passenger vans for group travel.
Operating as a recognized national car rental agency, Avis brings the structure and support of a large organization to a localized environment. This is especially valuable for those seeking alternatives to the high-volume airport locations, allowing for a quicker, more streamlined pick-up and drop-off experience right in the heart of the luxury and business districts of Beverly Hills. The presence of on-site services is geared towards efficiency, although as noted in some customer feedback, the execution of this service, particularly concerning vehicle preparation and availability, can sometimes fall short of the typical high standard expected of the Avis brand. This highlights the importance of making reservations and confirming vehicle details in advance, especially for high-demand vehicle classes like luxury SUVs and vans.
Despite occasional operational challenges mentioned in reviews, the branch personnel are frequently described as pleasant and professional. This suggests that while vehicle logistics can sometimes be strained, the customer-facing team remains dedicated to providing a courteous and helpful interaction, working with the resources they have to solve issues and facilitate the rental process for their California customers. The overall value proposition rests on the unparalleled location and the broad selection of rental categories.
Location and Accessibility
The Avis Car Rental branch is situated at one of the most prestigious and easily recognizable addresses in Southern California, placing it at the nexus of business and high-end retail.
- 9815 Wilshire Blvd, Beverly Hills, CA 90210, USA
Located near the intersection of Wilshire and Santa Monica Boulevards, this address is ideal for local residents who need a temporary vehicle while theirs is in the shop, business travelers with meetings in Century City, or tourists planning a drive down the coast. The central location provides excellent connectivity to the major highways and is conveniently located near other key business areas of Los Angeles.
A significant benefit of this Avis location is its commitment to inclusivity and convenience through physical accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This focus ensures that all customers can access the facility and begin their rental journey comfortably and without undue hassle, reflecting a commitment to serving the diverse population of California. Furthermore, its 'neighborhood' status makes it a convenient alternative to the major airport counters, often providing a less stressful start to a rental.
Services Offered
As a comprehensive car and van rental agency, the Avis location in Beverly Hills offers a wide range of services and vehicle types to meet various travel demands in the Los Angeles area.
- Extensive Car Rental Fleet: The fleet covers a full spectrum of classes, from small, fuel-efficient economy and compact cars (ideal for city parking) to mid-size, full-size, premium, and high-end luxury vehicles (including the Avis Signature Series).
- Van Rental Agency: Specialized vehicles are available for group travel, including Minivans (7-passenger) like the Chrysler Pacifica or similar models, as well as 12-Passenger Vans (like the Ford Transit), catering to family trips, tour groups, and corporate outings.
- SUV Rentals: A robust selection of SUVs is offered, from intermediate to full-size and Premium SUVs (including 7-passenger options), suitable for Californian adventures or transporting larger families.
- One-Way Rentals: For travelers moving between locations within California or across state lines, the branch facilitates one-way rentals, allowing customers to return the vehicle to a different Avis location, such as LAX.
- Insurance and Protection Packages: Avis provides numerous protection options, including Loss Damage Waiver (LDW) and Roadside Assistance, ensuring renters can select the coverage necessary for peace of mind while driving.
- Onsite Services: The designation of 'Onsite services' means this is a dedicated, full-service branch ready to handle all aspects of the rental transaction on location.
The availability of both standard cars and passenger vans positions this branch as a versatile resource for both individual and large-group mobility in the greater Los Angeles area.
Features / Highlights
The Avis Car Rental on Wilshire Blvd is equipped with several features that enhance the customer experience and cater to specific groups within the community:
- Active Military Discounts: A significant highlight is the availability of discounts for Active Military personnel, veterans, National Guard, and Reservists. These exclusive rates are part of Avis's partnership with programs like WeSalute+ (Veterans Advantage), offering substantial savings on base rental rates as a token of appreciation for service.
- Modern Payment Flexibility: The branch accepts a wide variety of payment methods, including all major Credit Cards, Debit Cards, and the modern convenience of NFC Mobile Payments (such as Apple Pay and Google Pay), streamlining the transaction process for a faster checkout.
- Avis Preferred Service Eligibility: Customers can sign up for the Avis Preferred program to enjoy benefits like skipping the counter, earning points, and potentially receiving complimentary upgrades, enhancing the overall speed and efficiency of the rental experience.
- Pet Policy: Avis maintains a pet-friendly policy, allowing customers to travel with their animals, though a cleaning fee may be applied if the vehicle is returned with excessive pet hair, as some customer feedback unfortunately suggests can happen.
- Neighborhood Convenience: Its location makes it an accessible 'neighborhood' branch, avoiding the complications and often higher fees associated with airport locations, making it perfect for locals and non-flying visitors.
These highlights demonstrate an effort to combine corporate benefits, like the military discount, with local convenience features such as varied payment options and physical accessibility.
Contact Information
For all reservation inquiries, current fleet availability, or questions regarding specific services such as Active Military discounts or van rentals, the Avis Car Rental branch on Wilshire Blvd can be reached directly:
Address:
- 9815 Wilshire Blvd, Beverly Hills, CA 90210, USA
Phone Numbers:
- (310) 271-2067
- +1 310-271-2067 (Mobile)
It is always recommended to call the branch directly for the most current information regarding vehicle availability, especially for specialized rentals like passenger vans or luxury SUVs, and to confirm any requirements for using military discounts or debit cards.
What is Worth Choosing Avis Car Rental on Wilshire Blvd
For Southern California residents and travelers, the Avis Car Rental at 9815 Wilshire Blvd presents an important local mobility option, particularly due to its strategic location and dedicated programs. The most compelling reasons to choose this branch stem from its high-convenience features and specialized offerings.
Firstly, the central Beverly Hills address on Wilshire Boulevard is its biggest asset, offering an accessible location that bypasses the complexities of airport rentals while being strategically positioned for quick access to West Los Angeles, Hollywood, and the greater LA area. This 'neighborhood' advantage is crucial for reducing travel time and stress.
Secondly, the commitment to Active Military Discounts is a valuable benefit, providing a tangible way for service members and their families to save money, a core consideration for budget-conscious travelers and local military personnel. Furthermore, the modern transaction capabilities, including the acceptance of NFC Mobile Payments and Debit Cards, provide a flexibility that is increasingly expected by contemporary consumers.
While some customer feedback indicates potential issues with vehicle quality and reservation fulfillment—such as a reserved high-end SUV being unavailable, or cleanliness not meeting standards—it also consistently praises the staff's professionalism. This suggests that the front-line representatives are courteous and attempt to resolve issues, although greater resources or support may be needed to ensure vehicle preparation and inventory management are consistently on-brand. To mitigate potential issues, local users are highly advised to confirm reservations, especially for high-demand vehicles, and inspect the car upon pickup.
Ultimately, the Avis Car Rental on Wilshire Blvd is worth choosing for its prime location, its valuable military discount program, the convenient payment options, and the availability of a diverse fleet, including necessary passenger vans for group transport. It provides a viable, full-service option for navigating Los Angeles, provided renters take the proactive step of confirming their booking details and vehicle readiness prior to arrival.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
9815 Wilshire Blvd, Beverly Hills, CA 90210, USA
Avis Car Rental Reviews
pricespickupcallcleaningdrivesmellbrandLAXtexthoneymoon
★ 5★ 4★ 3★ 2★ 1Really not up to the typical Avis standard. The only thing this branch has going for it is the location, otherwise it would be a one-star experience.Our vehicle was cleaned very poorly, had a very odd smell, and came with lots of mechanical rattles and issues. We ended up re-cleaning the high touch areas ourselves for peace of mind and buying air fresheners to attempt to mask the scent. Thankfully it was a short rental.The individuals we interacted with at the location were pleasant and professional, it just seems perhaps they need more resources or support.
September 16 · Griffin DoolingI prepaid and reserved a high end SUV and upon arriving was told my car was given to another customer. There attitude was we really can’t help you. I inquired about my options and their only option was a much smaller SUV at another location. They offered to have my original SUV available the following day. I returned the next day to be told my SUV was still not available. They offered another smaller SUV that was just returned and dirty. When I returned the vehicle this office would not give me the difference for the less valued car and later charged me for $250 for animal hair, which I never had an animal in the car. The representatives were very rude, unprofessional and offered extremely poor customer service.
March 28 · Craig TweedySo far experience has been bad. I was planning to make a reservation online so I checked the reviews beforehand. Almost all were negative and said this place doesn’t have the cars you reserve. I tried calling to confirm if they had any vehicles in stock. I was immediately placed on hold before speaking to anyone which was crazy. I called back twice and it happened again each time. I even waited for several mins to see if anyone would pick up and still nothing. Is this something they do a regular basis when people call?!!
March 28 · Naomi McMullanI placed a reservation for this branch less than two months ago once my husband and I have finalized our honeymoon plans in California. We reserved an SUV at a good, competitive price. Mind you, I was an Avis Preferred customer and my previous experiences with Avis have been pleasant. However, on the day we arrived in California, which was on Sunday, 11/21, I received a call from this branch, 4 hours before my pick-up time, telling me that they have no cars available. We booked our car WAY in advance. I was not offered any assistance in securing a car/placing another reservation at a different location. I was upset and on the verge of tears because we had to adjust our plans (not to mention, we had to set aside time to call many rental car companies to find out if they have cars available for pick-up that day). What made me even more angry is that the person who called said "I've been wanting to call you to let you know about this," implying that they have sat on this information for a while and decided to cause an inconvenience on the day itself. I managed to secure a reservation with a competitor for an SUV at a CHEAPER rate than Avis on the same day, for the same duration. Safe to say that I won't be reserving rental cars with AVIS in California anymore.
November 30 · Batrisyia Jamal AffendyI had a rental contract for $660 for a week. I returned the car four days early to the airport location 4 miles away from the pickup. I had called and asked if I could change drop off and was told yes. I then got a bill for $1662. Now they want and a thousand dollars extra HUH???. That is a real pain and waste of my time, despite calling a number of time.
February 12 · Denis
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