ButterFLi Assisted Transportation

- 865 S Figueroa St # 2750, Los Angeles, CA 90017

For California residents and their families seeking reliable, dignified, and specialized transit, ButterFLi Assisted Transportation offers a necessary and highly valued service. This is not a typical car rental agency, but rather a professional Handicapped transportation service and technology platform dedicated to overcoming mobility barriers for seniors, individuals with disabilities, and anyone requiring personalized care during travel. Their entire operation is centered around enhancing personal mobility, ensuring that medical appointments, errands, or even celebratory outings are safe, seamless, and stress-free.

ButterFLi is a vital part of the Southern California healthcare and social services infrastructure, offering a comprehensive suite of non-emergency medical transportation (NEMT) options, including Wheelchair Accessible Vehicle (WAV) service, gurney transport, and door-to-door assistance. They are committed to transforming the experience of traveling for those with mobility challenges, utilizing trained drivers and meticulously maintained, ADA-compliant vehicles. The service area is extensive, covering Los Angeles, Ventura, Orange, San Diego, Riverside, and Imperial Counties, with plans to expand across Central and Northern California, demonstrating a commitment to statewide access.

Customer feedback consistently highlights the exceptional level of personal care provided. From assisting a blind client directly from the vehicle to the medical building door, to executing a successful long-distance transport from Los Angeles to Las Vegas, the team, including the founders, is described as being "beyond kind, supportive, professional, helpful, and considerate." This compassionate, patient-centered approach is what sets ButterFLi apart from conventional transit options and makes it a trusted choice for specialized transportation needs throughout California.

The corporate office for ButterFLi Assisted Transportation is centrally located in a major commercial center in Downtown Los Angeles, positioning them strategically to manage their expansive Southern California service network.

The address is: 865 S Figueroa St # 2750, Los Angeles, CA 90017, USA.

While the service itself is a mobile, door-to-door operation, the central office location in the Financial District of Downtown LA places the administrative and technological hub in an area well-connected to all of Los Angeles County's major transit routes and freeways. This central management location allows for efficient dispatch and coordination of their specialized fleet across their vast service area, which is crucial for timely non-emergency medical transportation.

In line with their dedication to accessibility, the services are inherently designed to be fully accessible, and their central operations reflect this ethos with physical accessibility features:

• Wheelchair accessible entrance is provided at the office building.
• Wheelchair accessible parking lot is available for visitors.

It is important for local users to remember that while the office is in Downtown LA, the transportation service comes to the rider’s location and operates 24/7, with their call center available to assist with bookings and inquiries at any time.

ButterFLi provides a comprehensive range of specialized transportation services that are vital for individuals with mobility challenges, distinguishing them as a leader in non-emergency transport throughout Southern California.

• Non-Emergency Medical Transportation (NEMT): Reliable transport for primary care, specialist appointments, physical therapy, and other medical-related trips.
• Wheelchair Accessible Vehicle (WAV) Transportation: Utilizing ADA-compliant vans equipped with ramps or lifts for secure and comfortable transport of individuals using wheelchairs or powered scooters.
• Non-Emergency Gurney Transportation: Specialized service for individuals who must remain lying down during transit but do not require an ambulance or emergency medical care.
• Ambulatory Transportation: Door-to-door service for passengers who are mobile but may require assistance, such as using a walker, cane, or for those who are blind.
• Assisted Transportation & Personal Care: Drivers are trained to provide hands-on assistance, including escorting the rider from their door to the vehicle, and from the vehicle to the front door of their destination.
• Specialized Transportation: Catering to specific needs such as transport to and from Assisted Living Facilities, educational institutions, or for people with disabilities who require more than a standard taxi service.
• Long-Distance Transport: Offering transport beyond local travel, accommodating trips such as the multi-state transfer from Los Angeles to Las Vegas, as cited by a customer review.
• Party Service / Leisure Travel: Providing transportation for social, recreational, and airport travel, ensuring freedom and access to Southern California's top destinations.
• Service Animal Accommodation: Welcoming and accommodating service animals to accompany riders on their journey.

The key features of ButterFLi Assisted Transportation revolve around their unique combination of advanced technology, high standards of safety, and a genuinely compassionate service model.

• Full-Spectrum Specialized Transport: Offering a rare blend of Ambulatory transportation, Wheelchair Accessible Vehicle Transportation, and Non-Emergency Gurney Transportation under one service, addressing virtually every non-emergency mobility barrier.
• Door-to-Door Personal Assistance: A core value of the service, where drivers actively assist the rider, as highlighted by a customer who was Wheelchair Bound and another who was blind, ensuring they are safely moved into and out of the vehicle and escorted to the door.
• Technology-Enabled Booking: The use of a platform and mobile app allows for simple, on-demand, and scheduled transportation booking, with secure payment via debit or credit card, offering a modern, efficient alternative to traditional services.
• High Standards for Safety and Training: Transportation providers are fully credentialed, certified in CPR and First Aid, undergo comprehensive background checks, and receive ongoing quarterly safety training.
• Partnerships for Expanded Access: Active participation in public programs, such as the Los Angeles County Metropolitan Transportation Authority’s (Metro) Access for All (AFA) Grant Program, demonstrates a commitment to making Transportation For People With Disabilities more equitable and affordable across LA County.
• Broad Southern California Coverage: The vast service area, spanning Los Angeles, Ventura, Orange, San Diego, Riverside, and Imperial Counties, provides Californians with unparalleled access to reliable, specialized transport.
• Exceptional Customer and Driver Care: Customer reviews praise the staff and owners as "outstanding human beings," emphasizing their kind, professional, and supportive nature, even during long-distance and complex trips.

To book a ride, inquire about service availability in your specific Southern California location, or learn more about their specialized services, you can use the following information. Their call center is available 24/7 to assist with ride booking and customer service.

Address: 865 S Figueroa St # 2750, Los Angeles, CA 90017, USA
Phone (Toll-Free): (855) 267-2354
Mobile Phone: +1 855-267-2354
Service Type: Handicapped transportation service

For any California individual or family needing reliable, dignified, and professionally managed assisted transportation, choosing ButterFLi is a decision rooted in peace of mind and quality of care. Their service goes far beyond simply providing a ride; it provides a comprehensive mobility solution for the Wheelchair Bound and those with any form of mobility limitation. The core difference lies in the highly personalized service—drivers are trained to offer "door-to-door" or even "bed-to-bed" service for gurney transport, ensuring the client is safely assisted at every step. This human element is confirmed by glowing testimonials that speak to the compassion and professionalism of the staff, which are paramount qualities when entrusting the care of a loved one.

Furthermore, their technological innovation makes booking a ride as easy as using any mainstream rideshare app, which is a significant modernization of the typically complex NEMT scheduling process. Whether you require routine Non- Emergency Medical Transportation for dialysis or therapy, specialized transport to Assisted Living Facilities, or reliable Specialized Transportation for a special family event—the "Party Service"—ButterFLi has the certified staff, ADA-compliant vehicles, and 24/7 coverage across Southern California to meet the need. Their participation in key government and non-profit mobility programs further validates their standing as a trusted, community-focused service provider. In a vast state like California, ButterFLi is the trusted resource for maintaining independence and accessing essential services without mobility barriers.

ButterFLi Assisted Transportation

865 S Figueroa St # 2750, Los Angeles, CA 90017, USA