Cathay Express Transportation

- 98-38 57th Ave #18k, Corona, NY 11368

For residents across New York City, Long Island, and surrounding regions, finding consistently reliable, safe, and truly accessible transportation for individuals with special mobility needs or medical appointments can be a significant challenge. Navigating the busy streets and complex healthcare logistics of the five boroughs—from Manhattan to Queens—requires a transportation partner that understands the unique requirements of non-emergency medical transportation (NEMT). That is precisely where **Cathay Express Transportation** stands out as a dedicated local resource.

Cathay Express Transportation is not just another car service; it is a specialist in providing essential handicapped transportation, ambulette service, and general accessible transportation. Their core mission is to ensure that seniors, patients, and individuals with disabilities can get to where they need to go—be it a dialysis appointment, a specialist’s office, or a family event—with comfort, dignity, and punctuality. Operating 24 hours a day, 7 days a week, this company has established itself as a top-rated, dependable choice for non-emergency patient transport across the New York metropolitan area.

Their focus on specialized, door-to-door service is what truly sets them apart from standard taxi or ride-share options. The service includes professional assistance from trained drivers, ensuring peace of mind for both the passenger and their family members. As one customer noted after transporting their mother, the process was seamless, with timely updates and a comfortable ride that had them arriving before the scheduled appointment, making the whole experience “completely at ease.” This dedication to customer care and logistical precision is a cornerstone of their operation.

While Cathay Express Transportation serves a broad territory including all five boroughs of New York City (Manhattan, Brooklyn, Queens, Staten Island, and The Bronx), as well as Long Island, Upstate New York, and even New Jersey, their main physical operational address is strategically located to serve the core NYC community.

The primary address is:
98-38 57th Ave #18k, Corona, NY 11368, USA

This location in Queens, New York, provides a central base for dispatching their specialized fleet efficiently across the most densely populated areas. Accessibility is a key component of their entire operation, which is reflected not only in their vehicles but also in their facilities, featuring a wheelchair-accessible entrance for any necessary in-person coordination. For residents needing to book a ride, their services are easily arranged by phone.

You can reach them directly at:
Phone: (212) 337-3333
Mobile Phone: +1 212-337-3333

Cathay Express Transportation is categorized as a Handicapped transportation service, Ambulance service (specifically Non-Emergency Medical Transportation/NEMT), and general Transportation service. Their comprehensive list of transport solutions is tailored to meet diverse patient and accessibility needs.

Key services include, but are not limited to:

• **Non-Emergency Medical Transportation (NEMT Service):** A primary focus, covering all nonemergency travel for medical purposes.
• **Ambulette Transportation & Wheelchair Accessible Transportation:** Specialized vehicles equipped with hydraulic lifts and securement systems for maximum safety and comfort.
• **Medical Appointment Transport:**
  • Doctor Appointment Transportation
  • Dialysis Transportation
  • Physical Therapy Appointments
  • Nonemergency Hospital Visits
  • Getting To Medical Appointments
• **General Accessible Transportation:**
  • Wheelchair Accessible Taxi and Cab Service
  • Ambulatory Transportation (for those who can walk but need assistance)
  • Airport Car Service, Airport Pick Up, and Airport Shuttles (Handicap Airport Transportation)
  • City Tours and Family Events (Private Pay trips)
• **Specialized Patient/Senior Care Transport:**
  • Elderly and Senior Transportation Services
  • Transportation to Nursing Facilities, Nursing Homes, Assisted Living Facilities, and Senior Living Facilities
  • Stretcher Transportation (for non-emergency situations requiring a supine position)
  • Medical Logistical Coordination and Private Medical Transportation

The service is built upon features that prioritize passenger safety, comfort, and reliability—critical elements for non-emergency medical travel. The dedication to this specialized area of transport ensures they offer resources and capabilities beyond what a typical car rental or general taxi service could provide.

Features and highlights include:

• **24/7 Availability:** Services are available around the clock, seven days a week, ensuring transport is available whenever a scheduled appointment or personal outing is needed.
• **Specialized, Fully-Equipped Fleet:** Vehicles are customized to accommodate all clients’ medical needs, featuring hydraulic lifts, air conditioning, functional heating, and clean, well-maintained interiors, all meeting New York State requirements. They utilize wheelchair-accessible vans, minivans, and buses.
• **Professional and Compassionate Drivers:** Drivers are specially trained, with many being CPR certified and First Aid trained. They provide door-to-door service, assisting passengers into and out of the vehicle and directly to their destination, offering compassionate handling throughout the journey.
• **GPS Tracking and Safety:** Every vehicle is equipped with GPS tracking systems for real-time monitoring and safety, allowing dispatchers to manage routes efficiently and ensure punctuality.
• **Transparent Pricing and Payment Options:** The company strives to be affordable and accepts various payment methods, including private pay, major insurance plans, and is noted for accepting Medicaid.
• **Wide Service Area:** Serving New York City (Manhattan, Brooklyn, Queens, The Bronx, Staten Island) as well as Long Island, New Jersey, and Upstate New York, offering private transport without limits on destination within their service map.

For New Yorkers seeking a trustworthy and specialized transport solution, Cathay Express Transportation offers a compelling mix of accessibility, professionalism, and caring service. They focus entirely on the unique needs of the elderly and persons with disabilities, a niche where reliability and empathy are paramount.

As the non-emergency medical transport segment in a busy metropolis like New York can often be frustrating—with issues of late arrivals or lack of appropriate vehicle features—Cathay Express works to solve these common pain points. Their proactive communication, such as calling customers 20 minutes before arrival with vehicle details, exemplifies their commitment to keeping customers informed and reducing anxiety. One reviewer praised them as "the best ambulette service in the area," noting the quick, painless arrangement for their wheelchair-bound father and reasonable pricing.

Choosing Cathay Express Transportation means opting for a service that understands the critical nature of making medical appointments on time while also prioritizing the comfort and safety of the passenger. They are a professional service providing peace of mind to families who need to ensure their loved ones, whether a senior or a patient with mobility challenges, have a dependable way to navigate New York and maintain their health and social engagements. With 24/7 operations, a professional staff, and a dedicated accessible fleet, they offer an indispensable service to the greater New York community.

Cathay Express Transportation

98-38 57th Ave #18k, Corona, NY 11368, USA