Enterprise Rent-A-Car Introduce
For residents and visitors in the Wyoming Valley and greater Luzerne County area of Pennsylvania, finding a reliable, friendly, and community-focused car rental solution is essential for navigating local life, handling insurance replacements, or planning a Pennsylvania road trip. The Enterprise Rent-A-Car branch located in Kingston, PA, is a standout provider, offering not only the expected quality of a national brand but also a distinctly personal, local touch. This location is a full-service car and van rental agency dedicated to making the rental process quick, easy, and stress-free for every customer.
What truly distinguishes this particular branch is its commitment to both exceptional customer service and social responsibility. It proudly identifies as a women-owned business, bringing a dedicated and inclusive perspective to the local service industry. Furthermore, the location is recognized for going the extra mile, with real customer reviews frequently highlighting the staff's patience and willingness to provide assistance, even during complicated situations like insurance claims following a car accident. As one local user noted, the experience was smooth from start to finish, with a clean, well-maintained vehicle and efficient handling of the security deposit return—a critical factor for peace of mind.
The inventory covers everything from fuel-efficient economy cars for quick errands to spacious SUVs and dedicated vans for larger groups or hauls, ensuring that whether you need temporary replacement transportation or a comfortable ride for a family vacation to the Poconos, Enterprise at 543 Pierce St has you covered. The combination of high-quality vehicles, award-winning service, and a commitment to customer loyalty—including the Enterprise Plus program for earning points towards free rentals—makes this a top choice for all your vehicle rental needs in Northeastern Pennsylvania.
The dedication to the customer experience is evident in the attention to detail, such as the provision of clean, current-model-year vehicles, like the "beautiful black 2024 Mazda Q50" mentioned in a recent review. Even minor vehicle notifications were transparently addressed by the staff, demonstrating an admirable level of honesty and professionalism. This focus on clear communication and friendly, professional staff—like the patiently helpful gentleman named Jesse—builds confidence and ensures local users will "always utilize them" for their rental needs.
The Enterprise Rent-A-Car location is conveniently positioned in Kingston, Pennsylvania, serving the greater Wilkes-Barre and Scranton metropolitan area. The physical address is 543 Pierce St, Kingston, PA 18704, USA.
This location's accessibility is a significant benefit for residents throughout Luzerne County and beyond. Pierce Street provides quick access to major local thoroughfares, including Wyoming Avenue and US Route 11, and is just a short drive from Interstate 81 (I-81), which connects Kingston to both Harrisburg and the New York state line. The proximity to the Wilkes-Barre/Scranton International Airport (AVP) also makes it a valuable option for residents picking up guests or needing a local rental upon returning home.
In keeping with its dedication to serving all members of the Pennsylvania community, this branch also features essential accessibility provisions:
- Wheelchair Accessible Entrance: Ensuring easy and barrier-free entry for all customers, regardless of mobility needs.
- Wheelchair Accessible Parking Lot: Dedicated parking spots that allow customers with disabilities to safely access the facility.
These tangible features ensure a welcoming and inclusive environment, reflecting a local commitment to universal access that goes above and beyond standard requirements.
The Kingston Enterprise branch provides a comprehensive range of vehicle rental options to meet the diverse needs of the Pennsylvania clientele, from local residents handling vehicle repairs to businesses requiring utility transport.
- Economy and Compact Car Rentals: Ideal for budget-conscious local travel, fuel efficiency, and quick trips around the Wyoming Valley.
- Mid-size and Full-size Sedan Rentals: Perfect for comfortable family outings, business travel, and temporary replacement vehicles, such as the high-quality sedans often provided for insurance claims.
- SUV Rentals: Offering a range of sizes, including crossovers and full-size SUVs, which are perfect for navigating Pennsylvania's changing seasons and road conditions, or for trips to rural destinations like the Poconos.
- Truck and Van Rentals: Specialized rentals including cargo vans and minivans, catering to light commercial needs, home improvement projects, or transporting large families and groups. This location is explicitly identified as a Van Rental Agency.
- Insurance Replacement Rentals: Seamless coordination with insurance companies—as experienced by one satisfied customer—to provide fast and appropriate rental coverage when a personal vehicle is in the shop.
- Long-Term Rentals and Leasing: Flexible solutions for extended travel, corporate needs, or seasonal usage without the commitment of purchasing a new vehicle.
This Kingston location elevates the standard rental experience through several customer-focused policies and business distinctions. These are the elements that draw repeat business from the Pennsylvania community.
- Proudly Women-Owned Business: Supporting a local, diverse business enterprise while receiving the reliable service associated with the Enterprise brand.
- Active Military Discounts: Providing valuable discounts to active military personnel and their families, recognizing and supporting the service community throughout Pennsylvania.
- Multiple Payment Flexibility: Accepting a variety of payment methods, including major Credit cards, Debit cards, and modern NFC mobile payments, ensuring a smooth financial transaction for all users.
- Enterprise Plus Loyalty Program: Customers automatically earn points toward free rental days, providing a tangible reward for loyal customers—a feature often highlighted by satisfied local renters.
- Commitment to Vehicle Quality: A policy of providing clean, well-maintained, and often newer-model-year vehicles, ensuring a reliable and pleasant driving experience on Pennsylvania roads.
- Exceptional Customer Service: Staff are consistently praised for being "very nice and very patient," demonstrating a commitment to going "the extra mile" for every person who walks through the door, even during end-of-day operations or complex paperwork processing.
Whether you need to reserve an economy car for a weekend trip to Philadelphia or a spacious van for a group outing near Wilkes-Barre, the team at the Kingston Enterprise branch is ready to assist.
Address: 543 Pierce St, Kingston, PA 18704, USA
Phone: (570) 288-7722
Mobile Phone: +1 570-288-7722
For local pickup service or to confirm details of the active military discount, contacting the Kingston office directly at the phone number listed above is the best course of action.
For the Pennsylvania user, choosing the Enterprise Rent-A-Car branch at 543 Pierce St in Kingston is a clear decision based on a triple guarantee of convenience, value, and ethical business practices. You are not just getting a vehicle; you are supporting a local, women-owned operation that is deeply committed to accessibility and community support, notably through its active military discounts. This local focus ensures that customer needs are met with a level of care and patience that transcends the typical corporate experience, as evidenced by a staff member who was lauded for their patience even when a customer arrived late and encountered an obstacle during the information gathering process.
The core strength lies in its dependability. From the cleanliness of its fleet—a critical consideration for any traveler—to the ease of its payment options, including popular NFC mobile payments, every detail is streamlined for the customer's benefit. For anyone in the Wyoming Valley who faces an unexpected need for a replacement car, seeks a reliable van for moving, or simply desires a clean, safe, and modern vehicle for a getaway, this Kingston Enterprise provides the ultimate solution. The positive reviews are a testament to the "best staff, best quality vehicles and service, best prices," making it a highly recommended and trustworthy choice for all of Pennsylvania's rental needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
543 Pierce St, Kingston, PA 18704, USA
Enterprise Rent-A-Car Reviews
insurancepick uppaymanagercallemployeesSUVshaperatecheck
★ 5★ 4★ 3★ 2★ 1Came to Kingston Enterprise to pick up a rental due to a car accident, so it was covered by my insurance.I got a beautiful black 2024 Mazda Q50, it was a quick and easy process. The car was super clean and it served me very well for the time I had it. They asked no smoking in it, and to return it with the same amount of gas it had when I took it, which was 3/4 tank.The car had "service soon" light on, but I was informed it was just brought back from servicing and they must have forgotten to reset it.This did not bother me or the car, which performed very well.Upon returning the car the process was very smooth yet again. Everything checked out and my security deposit was returned the same day. The employees were also very nice and went the extra mile, so due to a positive experience I would definitely return as a customer.I will miss that car.
January 09 · SparkyWhen I arrived to pick up my rental, I was the last of the day and I hit a little obstacle when gathering my information and Jesse was the gentleman who helped me at the Pierce St. Kingston PA location and he was very nice and very patient. I cannot show enough how grateful I was for that. I always have a wonderful experience with Enterprise and the fact that you earn points towards free rentals every time you rent through them is such an awesome perk! I will always utilize them for all of my rental needs and I will always recommend them as well! Best staff, best quality vehicles and service, best prices. I don’t know what I would do without you Enterprise!!!!
August 25 · April SThis is the second time I dealt with this Enterprise Rent-A-Car in Kingston.I have to say both experiences with this group of young adults was amazing. Best service I have ever received, and I am in my 60's.Kudos to the human resources department for being able to hire such wonderful, kind and helpful young adults.I thank you so much and thank you to those great workers.
September 12 · Robin SorberThe belt broke on my car, doing damage, requiring repair. My garage, unsure how long it would take .I contacted Josh GOODWIN, Kingston, and Enterprise, who had someone right over to pick me up, provided me with a car that I would be comfortable with, and Had me on the road in less than an hour.Josh Went out-of-the-way to be friendly and courteous, but it’s his personality. He definitely made me feel like one of the Enterprise family. When I return the car, it was again Josh Who I dealt with, and again, his personality, and the overall conversation had me so comfortable I felt like part of his family. I would never consider renting a car from anywhere else, thanks, JoshBud Brezinski,
June 13 · Bud BrezinskiWhoever owns this facility needs to make Josh the manager. I don’t know much about the other employees; but I’ve NEVER remembered the name of the person that worked at a car rental place until now. Josh is the epitome of customer service.I went here with my friend to help her get a rental. It was practically closing time on a warm sunny Saturday. I thought for sure we were walking into an attitude or rushed experience. There was Josh assisting another person I knew with his perfect smile and posture.My friend did not like the car she had chosen and Josh took care of her with the upmost patience. I was so impressed I may even write a letter to the store. Thanks for being such a great guy. And I promise yall this is a legit review.
June 27 · Patrick Balfour
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