Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of Connecticut, the Enterprise Rent-A-Car location at 160 Park Rd in West Hartford stands out as a reliable and community-focused transportation solution. Known globally for its convenience and extensive fleet, this local branch offers more than just a car—it provides the flexibility and friendly service that busy Connecticut customers demand. The location is proudly classified as both a Car Rental Agency and a Van Rental Agency, making it a versatile choice whether you need a compact sedan for commuting to Hartford or a 15-passenger van for a group trip to the Connecticut shore or a New England getaway.
A distinctive highlight of this particular Enterprise branch is its identity as a Women-Owned Business. By choosing this location, customers in the Connecticut region are directly supporting a locally managed enterprise that is committed to professional service. The staff at this branch have earned high praise from repeat customers for their helpful, informative, and personable approach, striving to make the car rental process as simple and comfortable as possible.
Unlike some rental services, this location is repeatedly cited in customer feedback for maintaining high standards of vehicle cleanliness and operational efficiency. The commitment to a positive customer experience, including attention to detail like proactively swapping out rentals due for service, ensures that Connecticut users receive a reliable and well-maintained vehicle every time, minimizing disruptions to their busy schedules.
The Enterprise Rent-A-Car branch is ideally situated on Park Road in West Hartford, CT, a highly accessible location for anyone in the Greater Hartford area. West Hartford is a central, well-known town in Connecticut, making the 160 Park Rd address easy to reach from both local residential areas and major surrounding communities like Hartford, Newington, and Farmington. Its proximity to major roadways allows for a swift transition from the rental office to your destination, a key factor for local commuters and travelers alike.
Crucially, this Enterprise branch prioritizes inclusive service, offering excellent physical accessibility features for all Connecticut customers. These provisions include a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring that access to the rental counter and vehicles is straightforward for patrons with mobility needs. This focus on accessibility underscores the branch's commitment to serving the entire community.
Another major convenience that sets Enterprise apart, and is frequently highlighted by local customers, is the availability of their Free Pick-Up Service. For customers renting from a non-airport location, Enterprise can often pick you up from your home, office, or repair shop within a reasonable distance, bringing you back to the branch to complete the rental paperwork. This service is a game-changer for Connecticut residents who need a replacement vehicle but lack transportation to the rental office itself.
The West Hartford branch provides a full spectrum of rental services, catering to personal, business, and replacement vehicle needs across Connecticut. The fleet is expansive and varied, ensuring that you can find the right vehicle for any occasion, from a short-term city rental to an extended cross-country road trip. Available services and vehicle classes typically include:
- Passenger Car Rentals: Ranging from fuel-efficient Economy and Compact cars ideal for budget-conscious Hartford-area driving, to Mid-size, Full-size, and Premium Sedans for enhanced comfort and style.
- SUV and Crossover Rentals: A wide selection of Intermediate, Standard, and Full-size SUVs (including 4x4 and AWD options) for families, extra luggage, or navigating winter weather conditions typical in Connecticut.
- Van Rental Agency Services: Specializing in large-capacity people movers, including 7- and 8-Passenger Minivans, and 12- and 15-Passenger Vans, which are perfect for large group events, team travel, or church gatherings.
- Cargo Van Rentals: Essential for moving personal items, business deliveries, or hauling project materials.
- Long-Term and Corporate Rentals: Solutions tailored for businesses in the West Hartford commercial district needing vehicles for temporary assignments or employee travel.
- Refueling Service Options: Providing convenience for customers to prepay for a full tank or have the agency refuel the vehicle upon return, simplifying the drop-off process.
This particular Enterprise location offers several standout features that resonate strongly with the Connecticut customer base:
- Identifies as Women-Owned: Supporting a local business with a distinct commitment to service and community engagement.
- Active Military Discounts: Acknowledging the service of military personnel with special rates and discounts on leisure travel rentals.
- Complimentary Pick-Up Service: As mentioned, the ability to be picked up from a nearby non-airport location is a significant convenience for customers whose primary vehicle is undergoing repairs or is unavailable.
- Flexible Payment Options: The branch accepts all standard payments including Credit Cards, Debit Cards (with terms that must be checked locally for deposit holds), and modern NFC Mobile Payments for quick and easy transactions.
- Reliable Vehicle Availability: Testimonials from long-term customers indicate that, unlike some rental experiences, reservations made in advance are consistently honored at this specific Park Road location.
- High Customer Service Standards: Staff members are frequently praised by name for being pleasant, helpful, and knowledgeable, providing a smooth, no-hassle rental process from pick-up to return.
For reservations, inquiries about the fleet, or to schedule a free pick-up, Connecticut residents can use the following direct contact information for the West Hartford branch:
Address: 160 Park Rd, West Hartford, CT 06119, USA
Phone: (860) 232-6665
Mobile Phone: +1 860-232-6665
For Connecticut residents, particularly those in the Greater Hartford area, the Enterprise Rent-A-Car on Park Road in West Hartford is a highly commendable choice, primarily due to the exceptional focus on customer service and convenience. The most compelling reasons to choose this location are rooted in the direct and positive experiences of local, repeat customers. Customers consistently report a high level of personal service—staff are noted for being friendly, remembering frequent renters, and proactively ensuring vehicle quality. This contrasts sharply with the often impersonal experience at other high-volume or airport-based locations.
The combination of their famous "We'll Pick You Up" service, the commitment to being a Women-Owned Business, and the provision of Active Military Discounts creates a unique value proposition. This branch not only offers a comprehensive fleet, from compact cars to 15-passenger vans, but also operates with a level of care and attention that builds lasting trust within the community. When you need a guaranteed, reliable, and comfortable vehicle for your Connecticut travel, backed by a team that genuinely aims to simplify the rental process, this West Hartford location is repeatedly cited as a top-tier choice.
By booking in advance, as advised by experienced renters, you can ensure your preferred vehicle is ready, making this Enterprise branch an outstanding and dependable partner for all your transportation needs in the Connecticut region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
160 Park Rd, West Hartford, CT 06119, USA
Enterprise Rent-A-Car Reviews
managerinsurancecleanthe rentalsmellcigaretteslightminivancheckinformation
★ 5★ 4★ 3★ 2★ 1I love this enterprise location. I have to rent cars frequently for work, and everyone on staff is friendly, informative, helpful and they do their absolute best to make your experience renting the car simple, and comfortable. They remember me because I rent so frequently and it feels great to be able to give business to people who know me and feel like they are excited to see me when I come in. I once ran into someone who had left the location and they still remembered me and were excited to catch up. Cars are always clean and run great, and I have never had a single issue with any of the many rentals Iv had. They have even called me to swap out my rental because they are alerted that the vehicle is coming up on a service date. I live close by and anytime I have needed a ride to pick up or after dropping off, they are happy to help. Special shout-out because Dale is almost always the one to drive me and he is so nice! Even for personal rentals I would always choose this particular location.I saw reviews mentioning not having vehicles, but I have been renting from this location for about 10 years now and as long as I make a reservation, I have always gotten a vehicle when I arrive, and sometimes even an upgrade. I do try my best to make my reservations well in advance to make their lives easier and ensure a car is available.I have never been concerned with what car I get, usually looking for the cheapest available and it’s always been a comfy car that gets me to where I need to go.Thank you to all the amazing staff who work here!
September 16 · Roxy RyanI was very pleased with my experience with the Enterprise on Park Road in West Hartford. All of the people with her my head dealings were extremely pleasant and very helpful. I would like to particularly call out Maximiliano Russo, who was my original contact and explained the whole process very clearly and that pick up was smooth. I also want to thank Mike who very obligingly made sure that my garage door opener was returned to me after I foolishly left it on the visor in the rental car. That was so kind of him. You can be sure that I wouldn't hesitate to use enterprise again.
September 26 · Robin SantiagoTheir inventory is weak. I called 4x over a 2 week period to change my car out because the check engine light was on and I didn't feel safe in the car. Each time I was greeted with an unfriendly response and even "disconnected" once after waiting 15+ minutes on hold. 3 Stars is generous, but they did provide a car. I should mention they tried overcharging me by $200 initially. My recommendation is to try a different location and not to opt in for their extra insurance if you have good car insurance of your own.
August 12 · Josh SThe vehicle selection is not great. The car ran fine and had great fuel efficiency. But it just was not what I was used to. The staff were friendly, efficient, and knowledgeable. That's what made the experience good. I've used a different location before that was good as well. I would use them again but I would find a more comfortable vehicle.
June 16 · John AndersonWe have rented cars from this place numerous times. My sister is in a wheelchair chair and she has needed some special needs. I wanted to share high praises for Luke. Besides being professional, he takes the extra step in every detail. It makes it more challenging with it being a holiday weekend, yet the people there are quite the team. We appreciate everything. Thank you.
July 05 · Kate Morrison
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