Avis Car Rental Introduce
For residents and visitors in the greater Los Angeles area of California, finding reliable and conveniently located car rental services is often the key to unlocking the full experience of the Golden State. Avis Car Rental at the historic Union Station serves as a strategic starting point for countless adventures, from quick trips within Downtown LA to scenic, long-haul drives along the coast or into the mountains. This location is designed to cater to both the spontaneous traveler and those with meticulous travel plans, offering a professional service in a central, highly accessible hub.
Avis Car Rental is a well-established name in the transportation industry, providing a variety of vehicle options to suit different travel needs, whether you're looking for a compact car for city navigation or a spacious van for a group outing. This particular branch is recognized for its commitment to providing a professional, albeit sometimes busy, rental experience, as highlighted by customer feedback praising efficient counter staff and quick vehicle pickup times when operations run smoothly.
However, like any high-volume location, prospective renters should be aware of the importance of advance booking, particularly for specialized vehicles or during peak travel seasons, as occasional issues with vehicle availability have been noted in customer reviews. A successful rental often begins with a confirmed reservation to ensure the desired vehicle class is ready upon arrival.
Location and Accessibility
The Avis Car Rental office is situated at a prime location within one of Los Angeles' most significant transit centers, Union Station. This integration with a major transportation hub makes it exceptionally convenient for those arriving in Los Angeles via Amtrak or other regional rail and transit services.
The exact address is 800 N Alameda St, Los Angeles, CA 90012, USA.
As the agency is located inside Union Station, accessibility is a major feature. It is typically found on the north end of the terminal, often near the baggage claim area, close to the intersection of Alameda St and Cesar Chavez Ave. This central placement offers travelers multiple public transport connections, including Metro Rail and buses, for easy pickup and drop-off. For those with mobility needs, the location prioritizes accessibility with:
- Wheelchair accessible entrance.
- Wheelchair accessible parking lot.
- Monday to Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 1:00 PM
- Sunday: 9:00 AM - 12:00 PM
Services Offered
Avis Car Rental at Union Station offers comprehensive services typical of a major car rental and van rental agency, aimed at providing mobility solutions for diverse customer segments in California.
- Car Rental Agency Services: Offering a broad spectrum of passenger vehicles, ranging from fuel-efficient economy and compact cars suitable for city driving to intermediate, standard, and full-size sedans.
- Van Rental Agency Services: Providing larger vehicles such as Minivans and Passenger Vans (like 12- or 15-passenger models, subject to availability) ideal for family vacations, moving groups, or business travel throughout the state.
- SUV Rentals: Availability of Intermediate, Standard, Full-Size, Premium, and Luxury SUVs to cater to travelers needing extra space, comfort, or capability for California's varied terrain, including popular options like the Toyota Rav4 or Jeep Grand Cherokee L.
- Specialty Vehicle Classes: Including Premium and Luxury cars, Convertibles (like the Ford Mustang Convertible for that perfect California cruise), and even some Hybrid and Electric vehicle options, such as the Tesla Short Range Model 3 or Kia EV6, allowing environmentally conscious or tech-forward drivers to explore.
- Flexible Payment Options: The facility accepts all major Credit cards, Debit cards (subject to local policies, often requiring a deposit), and NFC mobile payments, providing modern payment convenience.
Features / Highlights
The Union Station Avis location offers specific features and benefits that appeal to a local California customer base.
- Active Military Discounts: A specific highlight is the availability of discounts for active military personnel, demonstrating a commitment to supporting members of the armed forces.
- Union Station Convenience: The location's placement within the transit center is a huge benefit for those arriving by train or light rail, eliminating the need for an extra shuttle or long taxi ride to pick up a rental car.
- Wide Vehicle Selection: The extensive car guide offered by Avis ensures that travelers can find a vehicle for almost any need, from luxury business travel to large group transportation.
- Accessibility Commitment: With a wheelchair accessible entrance and parking lot, the agency is equipped to serve all members of the community and visitors comfortably.
- Avis Preferred Service: While not exclusive to this location, the availability of programs like Avis Preferred allows frequent renters to potentially bypass the main counter and expedite the pickup process, which is highly valued in a busy location like Los Angeles.
Contact Information
To make a reservation, inquire about vehicle availability, or confirm operating hours, customers can use the following details:
Address: 800 N Alameda St, Los Angeles, CA 90012, USA
Phone: (213) 617-2137
Mobile Phone: +1 213-617-2137
It is important to note that the phone number is the primary contact method for direct inquiries to this specific branch, especially concerning existing reservations or immediate availability questions.
What is Worth Choosing
Choosing Avis Car Rental at the Los Angeles Union Station location is particularly worthwhile for several key reasons, primarily centering on convenience and variety. The unparalleled accessibility, especially for those utilizing public transportation or arriving by train, makes the start of any California journey much smoother. Instead of dealing with the logistics of an airport car rental or a less central location, you step off the train and can often be in your vehicle within a short timeframe, assuming the process is streamlined and the vehicle is ready.
The diverse fleet, which spans from economical compact cars to full-size vans and specialty luxury vehicles, means the agency can accommodate virtually any travel requirement, whether you need a fuel-efficient model for traversing the traffic of the 405 or a sturdy SUV for a weekend trip to Yosemite. The availability of van rentals is a significant advantage for tour groups, large families, or corporate teams needing to travel together.
Furthermore, the reported professional and courteous service from staff members like the young lady mentioned in a recent customer review and the lot attendant Oscar suggests that while operational challenges can sometimes occur (like the reported overbooking issues), the individual customer service experience is often positive, reflecting a commitment to the 'old Avis' standard of quality. For California locals and visitors who prioritize a major brand's reliability, a central location, a wide vehicle selection, and are willing to book ahead to mitigate potential availability issues, this Avis branch remains a highly viable and recommended choice for their car rental needs in Los Angeles.
A final, valuable tip for maximizing your experience, based on common industry feedback, is to double-check your reservation status and confirm vehicle availability 24-48 hours before your scheduled pickup, especially during busy travel periods, to ensure the smoothest possible start to your California adventure.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Avis Car Rental Photos






Avis Car Rental Location
Avis Car Rental
800 N Alameda St, Los Angeles, CA 90012, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1No complaints and felt like the old Avis. The young lady on Sunday (09/07) morning was pleasant, cordial, and professional. Pickup took five minutes. The lot attendant Oscar was cool and collected while courteous and professional. The facility was great and I would book here again.Totally the opposite of the terribly run establishment at DTLA the Bloc.
September 07 · Marc SJust like the other reviews stated (which I should have read) - I spent $20 traveling to this location and they had NO CARS available. Thanks for the phone call letting me know.Already filed a complaint with Costco travel who has thankfully forced Avis to refund the difference between this rental and the one I ended up taking with Enterprise.It’s 2025. We have AI. If you don’t have a car available, don’t rent them out.
September 30 · A CProbably the worst car rental in downtown Los Angeles. It seems the staff does not like their jobs, especially the guy that is playing on his cell phone, the feet up in a van.There is also a lady sitting at the booth that looks like she wishes she was elsewhere. Not a pleasant experience when you go pick up a car.Some of the 5 star reviews seem to have been posted by that team, as they are so unrealistic.Hertz at the Westin Bonaventure hotel is a much better choice.
August 21 · JPM BtqDo not rent from this location! We took a $50 car from the airport to go pick up our rental at this location only to find out that there was no car available for us. The guy said he tried to call us, but there was no phone number on file… not true! He couldn’t even be bothered to apologize for the inconvenience and was actually kind of annoyed at us for taking his time. He said, “Maybe the airport has a car!” without giving us any directions or offering any help to solve this issue! Also, what kind of car rental closes at 1pm??! Seems like Avis likes to go home very early! Thankfully, customer service was able to transfer our reservation and we found a location relatively close to us that closes at 2pm. Very stressful and do not recommend!!!!
February 15 · Saverio PescucciThe worst service ever!!! I prepaid for an suv that was given away before I arrived. And was told “it happens” by the clerk. They said if I arrive late, my car can be given away even if I prepaid. These are the SUVs currently in their lot as I was forced to take a smaller car.
April 15 · Ousman Nyang
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