Enterprise Rent-A-Car

- 504 N Rte 59, Naperville, IL 60563

For residents and visitors throughout the Illinois region, especially in the Western Suburbs of Chicagoland, needing reliable, accessible, and high-quality transportation, the Enterprise Rent-A-Car branch located on Route 59 in Naperville is a standout choice. This location provides more than just a typical rental service; it is distinguished by a deep commitment to exceptional customer service and a unique identity as a business that identifies as women-owned. This combination of national brand reliability with local, personal dedication makes it a trusted provider for the Naperville, Aurora, and Plainfield communities.

Operating as both a general Car Rental Agency and a specialized Van Rental Agency, the Enterprise team on Route 59 is equipped to handle virtually any mobility need, from replacement vehicles following an accident to family vacations and group outings. The commitment to customers is best exemplified by the remarkable experiences shared by patrons. One highly satisfied customer, Marquis Cook, recounted a situation where his reservation with another agency fell through, but the Enterprise team, particularly employee Ben Dobberstein, immediately stepped up. Ben's promptness and professionalism in getting a car ready allowed him to save a precious weekend trip to see his kids, demonstrating a service mentality that truly goes above and beyond, even extending to jump-starting the customer's personal vehicle upon return.

Another customer praised the staff, including Dylan and Kyle, for making a smooth, same-day rental possible when their personal vehicle stalled unexpectedly—a true example of "coming through in the clutch." This consistent display of problem-solving, flexibility, and genuine care from the staff is what transforms the Naperville Route 59 Enterprise branch into a preferred local partner for transportation solutions across Illinois.

The Enterprise Rent-A-Car location is conveniently situated at 504 N Rte 59, Naperville, IL 60563, USA. This address is positioned directly on the busy Route 59 corridor, a major North-South thoroughfare that connects Naperville with other key suburbs like Aurora and Plainfield. Its easily accessible spot, coupled with dedicated on-site parking, makes it simple for local residents to reach quickly, whether they are dropping off their personal car for service or picking up a vehicle for a pre-planned trip.

The standard operating hours are highly convenient for the workday and weekend planning. The branch is typically open from 7:30 AM to 5:30 PM, Monday through Friday, catering well to those who need to pick up a car before the start of the business day. Weekend operations include a limited schedule on Saturday, typically 9:00 AM to 12:00 PM, with the location generally being closed on Sunday. It is worth noting that Enterprise locations often offer After-Hours Returns Available, providing necessary flexibility for customers whose travel schedules don't align with regular business hours.

In line with a commitment to serving all members of the Illinois community, the facility ensures excellent accessibility. Public data confirms the location features a Wheelchair accessible entrance and designated Wheelchair accessible parking lot. This consideration guarantees a comfortable and hassle-free experience for customers with mobility considerations, further solidifying its role as a welcoming local business.

As both a Car Rental Agency and a Van Rental Agency, the Enterprise branch on Route 59 in Naperville maintains a comprehensive and versatile fleet designed to meet the full spectrum of local and regional travel needs. The services offered go beyond basic rentals to include specialized vehicles, financial flexibility, and targeted support programs.

• Extensive Vehicle Classes: A wide selection is available, including fuel-efficient Economy and Compact cars for local errands, standard and Full-Size Sedans for comfort, and a diverse range of SUVs (Compact, Small, Standard) suitable for family travel or outdoor adventures across Illinois.
• Specialized Vehicle Rental: As a Van Rental Agency, the location offers Minivans (e.g., Chrysler Pacifica) and Passenger Vans (up to 12 or 15 passengers) for group travel. Pickup Trucks are also available for moving, hauling, or commercial needs.
• Replacement Rentals: A core service is providing replacement vehicles for customers whose personal cars are in the shop due to accidents or mechanical issues, working closely with insurance providers to keep life moving.
• Military and Government Discounts: The branch proudly features Active military discounts and specialized rates for government and military personnel for both official and leisure travel, a small token of gratitude for those who serve.
• Flexible Payment Options: To maximize customer convenience, the branch accepts Credit cards, Debit cards, and modern NFC mobile payments. Note that debit card rentals may require additional verification or proof of a return trip.
• Targeted Rental Extras: Customers can enhance their rental with optional add-ons such as GPS navigation, child safety seats, and various roadside assistance and protection packages to ensure a safe and seamless journey.
• Last-Minute and Same-Day Rentals: As highlighted by customer reviews, the local team excels at accommodating urgent or same-day rental needs, which is invaluable when unexpected vehicle issues arise.

The Enterprise Rent-A-Car location at 504 N Rte 59 stands out in the competitive Illinois market by offering several compelling features that cater specifically to the local community's needs and values:

• Women-Owned Business Identity: The business identifies as women-owned, contributing to supplier diversity and offering an opportunity for customers to support local, diverse business ownership within the Naperville area.
• Outstanding Customer Service: Review after review praises the staff—including team members like Ben Dobberstein, Dylan, and Kyle—for exceptional politeness, professionalism, promptness, and a genuine willingness to go the extra mile, such as saving a customer's weekend trip or providing a jump-start.
• Active Military Discount Program: The availability of Active military discounts ensures that service members, veterans, and government personnel receive special rates and recognition for their service when traveling for leisure or official business.
• Reliable Same-Day Availability: The team's ability to handle urgent, last-minute, and even same-day rentals when customers are in a "clutch" situation provides a critical safety net for local drivers experiencing unexpected car troubles.
• Inclusive Accessibility: Full accessibility is provided with a Wheelchair accessible entrance and Wheelchair accessible parking lot, making the rental process easy for all patrons.
• Financial Flexibility: Accepting a broad spectrum of modern payment methods, including major Credit cards, Debit cards, and NFC mobile payments, caters to the preferences of a diverse customer base.
• Comprehensive Fleet for All Needs: The status as both a car and van rental agency guarantees the availability of everything from small sedans to large passenger vans, covering private, corporate, and group travel requirements seamlessly.

For immediate assistance, to confirm availability for a last-minute rental, or to inquire about the women-owned business status and military discount programs, customers in the Illinois region can use the following contact details:

• Address: 504 N Rte 59, Naperville, IL 60563, USA
• Phone for Reservations and Service: (630) 548-9835
• Mobile Phone: +1 630-548-9835

Reaching out directly to the local branch is the best way to secure a vehicle and receive the personalized, highly-rated service that this particular Naperville team is known for, especially when dealing with complex or time-sensitive situations.

The core value proposition of the Enterprise Rent-A-Car location on Route 59 in Naperville, Illinois, is the powerful combination of a robust, reliable national fleet and a truly outstanding local team. Customers should choose this branch not just for the car, but for the guaranteed peace of mind that comes with their service model.

The most compelling reason to choose this location is the exceptional, personalized service culture. As the testimonial from Marquis Cook clearly illustrates, this team is not just transactional; they are problem-solvers who genuinely care about getting their customers to their destination. The staff’s quick, professional action in a high-stress scenario—when multiple other agencies had failed—and their willingness to provide additional assistance, like jump-starting a dead battery, creates loyalty far beyond what a discount can achieve. This level of dedicated support is invaluable, particularly for customers relying on the rental vehicle for critical travel, whether it’s a long drive to see family or a necessary replacement during a difficult time.

Furthermore, supporting this branch means patronizing a business that identifies as women-owned and actively backs the community by offering Active military discounts. This alignment of business practices with community values resonates strongly with local Illinois users. The fleet versatility—covering everything from small cars to large passenger vans—ensures that nearly every travel need is met with a high-quality, reliable vehicle. For the Illinois resident who needs assurance, accessibility, value, and a team ready to step up in a pinch, the Enterprise Rent-A-Car on Naperville’s Route 59 is the definitive local choice.

Enterprise Rent-A-Car

504 N Rte 59, Naperville, IL 60563, USA