Enterprise Rent-A-Car Introduce
For residents and visitors of Orange County, California, navigating temporary transportation needs—whether for a vehicle repair, a family trip, or corporate travel—requires a reliable and customer-focused rental solution. The Enterprise Rent-A-Car location in Mission Viejo, situated conveniently on Via Fabricante, provides just that, distinguishing itself not only as a major industry provider but also as a valued local business committed to exceptional service and community values. This branch serves as a critical resource for the Mission Viejo, Lake Forest, and surrounding South Orange County areas.
This location is a comprehensive Car rental agency and a Van rental agency, ensuring a diverse fleet is available to meet the varied demands of the California lifestyle. From economical compact cars perfect for local errands to spacious SUVs for weekend excursions to Disneyland or Dana Point, Enterprise offers the flexibility needed for all journeys. Furthermore, the availability of van rentals caters to group travel or transporting larger cargo, making it a one-stop-shop for personal and light commercial needs.
A significant distinguishing feature of this specific Enterprise branch is its status as a women-owned business, showcasing a commitment to diversity and local entrepreneurship. This dedication to excellence is consistently reflected in customer feedback. Reviewers frequently highlight the "awesome" staff, noting employees like Robert and Zach who are described as "personable and professional" and greet customers "with a smile through the door." The personalized attention, especially from the manager, is a huge draw, with one customer stating they "will only choose Enterprise because of the manager, Robert Labage," whose attentiveness and effort to make the process "smooth, professional, and even enjoyable" turned a potentially negative experience with another branch into a loyal relationship. This emphasis on high-caliber, personalized service ensures a quick, easy, and trustworthy rental experience for every California user.
The Mission Viejo Enterprise Rent-A-Car is strategically located to provide maximum convenience for the local community, making it easy to access for residents throughout South Orange County.
The official address is: 23682 Via Fabricante, Mission Viejo, CA 92691, USA.
Positioned in a key commercial hub near the intersection of Via Fabricante and Taladro Circle, the location offers straightforward access to major freeways, facilitating quick travel to nearby attractions or business centers. Furthermore, the agency has prioritized physical accessibility, which is crucial for all members of the California community:
- Wheelchair accessible entrance: The facility ensures smooth entry for all customers, adhering to standards for accessibility.
- Wheelchair accessible parking lot: Designated and easily accessible parking spots are provided for patrons.
- Payment Flexibility: Customers can use various payment methods, including Credit cards, Debit cards, and modern NFC mobile payments, providing a hassle-free checkout.
The branch operates during standard business hours, generally from 8:00 AM to 6:00 PM on weekdays and shortened hours on Saturday, while remaining closed on Sunday. It is advisable to confirm current hours when booking, as this location does not offer after-hours drop-off service.
As a full-service transportation solutions provider, the Mission Viejo Enterprise branch offers a wide selection of vehicles and customer-focused services:
- Car Rental Agency Services: Offering a range of vehicles from economy and compact cars (ideal for fuel-efficient commuting) to full-size sedans and various classes of SUVs (perfect for family trips or group outings).
- Van Rental Agency Services: Providing spacious options, including minivans and larger passenger vans (such as 7-passenger, 12-passenger, and 15-passenger vans), essential for sports teams, church groups, or moving large families.
- Official Government & Military Travel: Dedicated service and contracted rates for official government and active-duty military personnel, recognizing their unique travel needs.
- Vehicle Exchange and Replacement: A core focus on the “home city” market, providing seamless replacement rentals for insurance claims, body shop repairs, or mechanical servicing.
- Customer Support: Availability of professional staff to assist with reservations, vehicle selection, and navigating rental policies such as toll payment options and damage waiver choices.
This specific Enterprise location stands out in the competitive Orange County market due to several key features that benefit local users:
- Certified Women-Owned Business: Operating under this designation, the location embodies a commitment to high standards and local community support.
- Active Military Discounts: The branch honors Enterprise’s commitment to service members by offering specialized rates for Active military and government travelers, including discounts on leisure travel.
- Exceptional Local Management: The leadership, specifically cited in numerous reviews, goes "out of his way to make the process smooth, professional, and even enjoyable," ensuring a uniquely positive customer experience that builds loyalty.
- Personalized Attention: Staff, like Robert, are noted for taking the time to "show me a cool feature on the car," adding a thoughtful, personalized touch to the rental process that far exceeds basic requirements.
- Professional and Quick Service: Customer feedback consistently praises the efficiency, noting that "renting was quick and easy," a necessary feature for busy individuals and those dealing with vehicle-related emergencies.
- High Accessibility Standards: The provision of both a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that the service is welcoming and available to all potential renters in the community.
To book a rental vehicle or speak with the team at the Mission Viejo branch, please use the following contact details:
Address: 23682 Via Fabricante, Mission Viejo, CA 92691, USA
Phone: (949) 380-0330
Mobile Phone: +1 949-380-0330
Choosing the Enterprise Rent-A-Car location on Via Fabricante in Mission Viejo is a decision to prioritize high-quality, personalized service within a globally trusted brand. For Orange County residents, what truly makes this branch worth choosing is the combination of its strong professional foundation and its outstanding local customer focus. While the Enterprise brand assures a diverse and reliable fleet—from compact cars to spacious Van rental agency options—this particular location elevates the experience.
The consistent, glowing reviews highlight a staff culture where employees, including the manager, consistently go "beyond expectations" to ensure rental needs are met. This level of personalized, attentive service transforms a routine transaction into a positive experience. The commitment to professionalism and a welcoming environment, where staff are both "personable and professional" and are lauded for being "extremely attentive," is the true value proposition.
Furthermore, supporting a women-owned business while taking advantage of special benefits like Active military discounts adds another layer of value for community-minded users. Whether you require a temporary vehicle replacement after an unfortunate incident or are planning a weekend trip and need a reliable, clean car, the Mission Viejo team on Via Fabricante promises a smooth, quick, and enjoyable process. This location proves that even a large, nationwide brand can deliver the kind of attentive, neighborhood service that earns long-term customer trust and loyalty.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
23682 Via Fabricante, Mission Viejo, CA 92691, USA
Enterprise Rent-A-Car Reviews
pick upteamdrivemanagerofficecommunicationsalesselectionSUVvan
★ 5★ 4★ 3★ 2★ 1Robert and Zach were awesome! They were both very personable and professional. They greeted me with a smile through the door and renting was quick and easy. I will definitely be renting from this location again!
September 28 · Ryan MarshallI will only choose Enterprise because of the manager, Robert Labage. I first met him a few rentals ago when the location down the street kept me waiting for over eight hours and the employees were unprofessional—I honestly felt like I was on a high school campus. I took matters into my own hands, called other Enterprise locations, and that’s when I found Robert at the MV location.Robert is extremely attentive and always ensures my rental needs are met beyond expectations. Every time I rent a car from him, he goes out of his way to make the process smooth, professional, and even enjoyable. He consistently takes the time to show me a cool feature on the car, which makes the experience feel personalized.Thanks to Robert, I trust Enterprise with my rentals and look forward to working with him each time.
September 09 · Jeannie AFSThey called me, told me they will pick up the car from another location, charge it and have it ready by 8:30am the day after. I arrived at 8:35am per the appointment, they told me they haven't picked up the car yet, asked me to wait until 9:00am so another associate can drive me to that location to pick it up. Waited until 9:30am for the other associate to arrive and then finally went to pick up the car. Got in the car at 10:30am.I couldn't be more pissed I waited that long. Why even have me make appointment if the car isn't ready by the time i'm there and its not even on-site? Why not just call me and tell me to go to another branch instead?
August 31 · Hung LeRobert and the team do an amazing job. They went above and beyond to make sure that our needs were met despite the fact that our reserved mini van was not available. They called around, found us another vehicle that worked for us, and drove to that location to get it ready for us in time for our reservation. I work in the travel business and rent cars frequently. When similar situations have happened in the past I’ve never been accommodated as well as this. Thank you Robert! You saved our weekend!!!
June 30 · nc72922RJ and Zac made my rental experience a breeze! They provided quick service, a clean car, and made it happen quickly! Very friendly and efficient experience! I definitely recommend this location to everyone!
August 08 · Steve T
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