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Hertz Car Rental - Saint Paul - E Kellogg Boulevard ico

Hertz Car Rental - Saint Paul - E Kellogg Boulevard
- 240 E Kellogg Blvd Suite 90, St Paul, MN 55101

Car rental agency ★3.0

240 E Kellogg Blvd Suite 90, St Paul, MN 55101, USA

3.0
Don’t do any business with these clowns.Was trying to purchase a car (2023 Nissan Rogue SV that was right out of recall) through their Rent2Buy program. I wanted to get as much information from one of the guys (not Rafael, he was polite) at the office and prepared a list of questions to ask before leaving with the car, but not only did he not know anything he was also condescending and declined to sit down with me to discuss everything, saying “we can talk on our way to the car” while almost jogging to it and giving me attitude for daring to want to be informed.Once I started my rental, immediately indicators of issues with transmission sensors started popping up (“Check shift lever position”). I mentioned that to the purchasing department, which by the way is in Illinois (Why was the car in minnesota for purchase? No idea. Was I informed of this? No.), they said it’s a minor issue and their warranty won’t cover it. Then they gave me an insane APR, told me that I would need to drive 6.5 hours to buy it in person and close the deal or wait for 1-2 weeks to exchange all the paperwork via mail (and by the way they don’t stop charging you for rent throughout the process, so the longer the finalizing of the deal takes the more you owe unless you purchase). The Sales consultant (Hussein Raheema) was also clueless and was putting me on hold to chat with “managers” every 20 seconds of the call. With all of these issues going on, I declined the purchase and said that I’ll return the vehicle ASAP (then they sent an email next day offering lower APR, but still no repairs on whatever is wrong with transmission).On the day of return, I was driving straight from work and the “minor issue” with transmission turned into a major one with the car not going into Drive. I immediately tried calling the office to see if this qualifies for roadside assistance. No reply. No call back. Thankfully after 10-15 minutes of figuring shift lever out I was able to set it to Drive and return the car.The car purchasing was urgent, so I ended up buying a car from Lupient Nissan (If you’re interested in Nissan vehicles, highly recommend. Incredible service and team.), the contrast between the two dealerships is insane.To summarize, Hertz team is incompetent, condescending (other than Rafael), and tried selling me a vehicle with a major issue while lying about it being a “minor” one and declining to fix the vehicle or include the repairs in their warranty, and when I needed their attention the most (being stuck in a parking lot before returning their Rogue), they didn’t help in any way.Avoid them. It’s an unfortunate miracle that they’re still in business with these scummy business practices, incompetence throughout different states and departments, and attitude from clueless employees that are consistently on some kind of a power trip. - Matt Filippov
Hertz Car Rental - Saint Paul - E Kellogg Boulevard Overview Intro Inside Detail Photos Location Reviews

Hertz Car Rental - Saint Paul - E Kellogg Boulevard Introduce

For residents and visitors in the Twin Cities looking for reliable transportation, the Hertz Car Rental location at E Kellogg Boulevard in Saint Paul, Minnesota, serves as a convenient and established option. Located in the heart of the city, this agency aims to provide a range of vehicles and professional services to meet diverse travel needs, whether you're planning a weekend getaway, a local move, or simply need temporary wheels while your vehicle is in the shop. Being situated near key transit hubs and downtown Saint Paul attractions makes this location a practical choice for quickly getting on the road.

This Hertz branch is committed to offering comprehensive rental solutions, from standard passenger cars for everyday use to specialized vehicles like cargo vans for business or personal utility. While the core business is car rental, it's worth noting the facility’s association with the broader Hertz ecosystem, which includes programs like Hertz Car Sales and Rent2Buy, although not all programs' transactional aspects are handled locally in Minnesota. The facility prides itself on providing an accessible and organized rental experience for the local community.

Location and Accessibility

The Hertz Car Rental - Saint Paul - E Kellogg Boulevard branch is strategically located at **240 E Kellogg Blvd, Suite 90, St Paul, MN 55101, USA**. This address places the agency directly within the historic and vibrant Union Depot area. This central Saint Paul location offers superb connectivity, making it easy to access whether you are arriving via Amtrak, Metro Transit public transportation, or from the downtown area. Its position at Union Depot, a major transportation hub, is a significant benefit for travelers moving between rail, bus, and rental car services.

The surrounding area of E Kellogg Boulevard is highly accessible, featuring proximity to major city arteries that lead directly to I-94 and I-35E, crucial for navigating the wider Twin Cities metropolitan area and beyond. The convenience of this location is particularly appealing for those residing or working in downtown Saint Paul, or those arriving from other parts of the region for a rental pickup.

A key highlight of this location is its commitment to serving all customers. The facility includes a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring that the rental process is manageable for customers with mobility considerations.

Services Offered

The Saint Paul E Kellogg Boulevard Hertz location provides a fundamental suite of car rental services, supported by broader corporate programs. These services are designed to offer flexibility and convenience to the renter.

  • **Car rental agency:** The core service offering a variety of vehicle classes for daily, weekly, or longer-term rentals. This typically includes compact, mid-size, full-size sedans, SUVs, and potentially specialty collections depending on current inventory. The most popular car classes often include the Manager's Special and vehicles like the Chevrolet Malibu, reflecting the demand for reliable, everyday vehicles.
  • **Cargo Van Rental:** A specialized vehicle type available at this location, ideal for moving, hauling equipment, or other commercial and personal utility needs that require more space than a standard SUV.
  • **Onsite services:** Direct customer support and assistance are provided at the physical counter location during operating hours.
  • **Payment Options:** For rental transactions, the agency accepts common forms of payment, including **Credit cards** and **Debit cards**, offering flexibility for different customer financial preferences.
  • **Insurance and Protection Options:** While details vary by rental contract, standard rental services typically include the option to purchase various protection plans like Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI) for added peace of mind during your time in Minnesota.
  • **Extended Rental Programs:** The agency may facilitate the local execution of reservations made through larger programs such as **Uber Rentals**, **Delivery Rentals**, and specialized programs like **Hertz for Business**.
Features / Highlights

Several distinct features and highlights of the Hertz E Kellogg Boulevard location are designed to improve the customer experience, focusing on accessibility, potential savings, and service options.

  • **Active military discounts:** Hertz proudly offers discounts for active military personnel, a valuable feature for service members and their families in the Minnesota area needing a rental car.
  • **Wheelchair Accessible Infrastructure:** The physical location includes a **Wheelchair accessible entrance** and **parking lot**, making the process of picking up or dropping off a vehicle more convenient for all customers.
  • **Union Depot Location:** Being situated within the historic Union Depot is a major highlight, offering excellent access to and from a major transit hub for bus and rail, facilitating smooth transitions for intercity travelers.
  • **Proximity to Downtown Saint Paul:** The central location is ideal for customers in the core Saint Paul business district or visiting nearby cultural institutions and government buildings, such as the Xcel Energy Center, the Minnesota State Capitol, and numerous museums.
  • **Rent2Buy Program Facilitation:** As part of the national Hertz Car Sales network, this location may participate in the Hertz Rent2Buy program. This unique offering allows customers to test-drive an active rental vehicle for three days at a special rate, with the option to purchase it and have the rental fee waived. This provides a no-pressure, extended test drive experience for local car shoppers. It is important to confirm local procedures as the purchasing department is managed centrally, but the vehicle pickup and return happen at the Saint Paul location.
Contact Information

To make a reservation, inquire about vehicle availability, or confirm operating hours, customers can use the following information for the Saint Paul E Kellogg Boulevard location:

**Address:** 240 E Kellogg Blvd Suite 90, St Paul, MN 55101, USA

**Phone:** (651) 228-7762

**Mobile Phone:** +1 651-228-7762

The agency typically operates Monday through Friday, with most information sources indicating hours from 8:00 AM to 5:00 PM, and is generally closed on Saturday and Sunday. Customers are strongly advised to verify the current operating hours directly with the branch, especially if planning a weekend or after-hours return, as these hours can be subject to change.

What is Worth Choosing

Choosing Hertz Car Rental at the E Kellogg Boulevard location is particularly advantageous for several key reasons specific to the Minnesota market. The primary draw is the **convenience of its Union Depot location**. For those traveling into Saint Paul via train or utilizing local public transit, the ability to step off a mode of transport and immediately secure a rental car without navigating a secondary shuttle system is a significant time-saver and stress-reducer. This seamless connection is invaluable for business travelers or those beginning a road trip from the city center.

Furthermore, the specialized inventory, including **Cargo Van Rentals**, makes this branch a valuable resource beyond standard passenger vehicle needs. Local businesses, families planning a small move, or individuals with large equipment requiring transport can rely on this location for necessary utility vehicles.

The commitment to **accessibility**, with a wheelchair accessible entrance and parking, is a vital consideration that makes this location inclusive for all members of the Minnesota community. Coupled with the **Active military discounts**, the branch demonstrates an appreciation for various segments of the local population.

While online feedback sometimes highlights challenges in customer service and vehicle condition, which is a consideration for any renter, the overall brand strength of Hertz and the unique geographic advantages of this downtown Saint Paul location remain strong selling points. Proactive renters in Minnesota are encouraged to book in advance, confirm all reservation details before arrival, and inspect their vehicle thoroughly upon pickup to ensure a positive experience. The option to test out a potential purchase through the Rent2Buy program also presents a unique value proposition for local car shoppers seeking a new-to-them vehicle without high-pressure sales tactics. Ultimately, the Hertz E Kellogg Boulevard branch offers a central, accessible, and comprehensive car rental solution for the Saint Paul area.

Hertz Car Rental - Saint Paul - E Kellogg Boulevard Inside

  • Car Rental Agency

  • Cargo Van Rental

Hertz Car Rental - Saint Paul - E Kellogg Boulevard Details

  • Service options

  • Onsite services
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards

Hertz Car Rental - Saint Paul - E Kellogg Boulevard Photos

Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 1Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 2Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 3Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 4Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 5Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 6Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 7Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 8Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 9Hertz Car Rental - Saint Paul - E Kellogg Boulevard Picture 10

Hertz Car Rental - Saint Paul - E Kellogg Boulevard Location

Hertz Car Rental - Saint Paul - E Kellogg Boulevard

240 E Kellogg Blvd Suite 90, St Paul, MN 55101, USA

Hertz Car Rental - Saint Paul - E Kellogg Boulevard Reviews

An average rating of ★3.4 from 129 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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