Hertz Car Rental - La Mesa - Bob Stall Chevrolet Hle(05715-01)

- 7601 Alvarado Rd, La Mesa, CA 91942

For Southern California residents and visitors, especially those in the East County area of San Diego, finding a convenient and reliable neighborhood car rental location is key to managing local travel, car repairs, or moving tasks. The Hertz Car Rental office, specifically designated as the Bob Stall Chevrolet HLE (Hertz Local Edition), serves as a dedicated rental agency within the community of La Mesa, offering a range of vehicles from standard passenger cars to commercial-grade cargo vans. This comprehensive guide outlines the essential details of this branch, helping users in the California region make an informed decision about their rental needs.

Operating as an onsite service, this Hertz location leverages its partnership with the Bob Stall Chevrolet dealership, often providing a more personal, localized experience compared to large airport centers. The fleet available typically includes a variety of passenger cars for daily commuting or leisure trips, alongside their specialized offerings such as cargo vans, which are perfect for local moves, business deliveries, or hauling larger items that require more space than a standard SUV. This specialization makes the La Mesa branch a targeted solution for specific practical needs beyond typical leisure travel.

However, potential renters should be aware that the local customer experience at this specific branch has been marked by inconsistency, based on real customer feedback. Reports indicate significant issues with customer service and communication, including instances where staff took a lunch break without assisting waiting customers who had confirmed reservations. Other severe complaints mention a complete failure of communication, resulting in renters being unable to secure the vehicle they reserved and a lack of effective resolution from the staff. These accounts suggest that while the physical location and offerings are convenient, renters should exercise caution, confirm their reservation status shortly before arrival, and arrive well within the posted operating hours to minimize the risk of logistical issues.

A professional approach from the customer's side, including double-checking all documentation for accuracy and confirming the vehicle's readiness, is highly recommended to ensure a smooth transaction.

The Hertz Car Rental - La Mesa - Bob Stall Chevrolet Hle(05715-01) office is positioned within the greater San Diego metropolitan area, specifically in La Mesa, a highly accessible community for East County residents.

The official address for this neighborhood branch is:

7601 Alvarado Rd, La Mesa, CA 91942, USA

This location is particularly easy to reach, situated directly off Alvarado Road and close to the major Interstate 8 (I-8) freeway, providing swift access to downtown San Diego, El Cajon, Santee, and other parts of the county. Being co-located with the Bob Stall Chevrolet dealership ensures there is ample vehicle parking and a known point of reference in the area.

The operational hours for this specific Hertz Local Edition are typically structured to serve the local community:

• Monday – Friday: 8:00 AM – 12:30 PM and 1:30 PM – 5:00 PM (Note: This schedule includes a typical one-hour closure for lunch, which must be factored into reservation and pickup times.)
• Saturday: 9:00 AM – 12:00 PM
• Sunday: Closed

Due to the critical nature of the scheduled lunch break and the limited Saturday hours, renters must be meticulous in coordinating their pick-up or drop-off to coincide with the open periods. The branch’s operating hours are subject to change, and confirmation by phone is always advised, especially on holidays or for early/late transactions.

The Hertz La Mesa location is primarily a car rental agency, but its presence at a dealership allows it to offer services tailored to temporary vehicle needs.

• Passenger Car Rentals: Full rental service for various car classes, from economical small cars suitable for solo trips around the city (like a Chevrolet Spark or Mazda3) to larger sedans and SUVs for family use.
• Cargo Van Rental: A key feature of this location is the availability of cargo vans, such as the RAM Promaster or similar, which cater to customers needing to move furniture, equipment, or large commercial items.
• Onsite Services: Being an HLE within a dealership means the rental counter and vehicle staging are handled directly at the 7601 Alvarado Rd facility, providing convenience for onsite transactions.
• Payment Flexibility: The agency accepts a broad range of payment methods, catering to most Californian consumers. This includes Credit Cards and Debit Cards. Importantly, the location also accepts NFC mobile payments, adding a modern, touchless transaction option for customers using services like Apple Pay or Google Pay.
• One-Way Rentals: While primarily serving local needs, Hertz, as a major brand, typically offers one-way rental options, allowing a vehicle to be picked up here and dropped off at another major Hertz location, such as those near the coast or in Northern California (fees and availability apply).

The distinguishing features of the Hertz La Mesa branch focus on specific discounts and high standards of accessibility and modern payment processing.

• Active Military Discounts: A valuable perk in the San Diego region, this location offers specific discounts for active military personnel, which should be confirmed at the time of reservation.
• High Accessibility: The facility is designed to accommodate all customers, featuring a fully wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures smooth and barrier-free access for individuals with mobility challenges.
• NFC Mobile Payments: The acceptance of NFC mobile payments provides a quick, secure, and modern way to handle the payment portion of the rental, reducing the need to physically handle cards.
• Specialized Fleet Options: The direct availability of Cargo Van Rentals meets a crucial, non-leisure need for both personal and small business logistics that is not always offered at every neighborhood rental office.
• Onsite Dealer Location: Operating within the Bob Stall Chevrolet premises often allows the location to provide well-maintained and clean vehicles, a benefit derived from the dealership's maintenance infrastructure.

Customers in California can use the following details to contact the Hertz Car Rental at the Bob Stall Chevrolet location in La Mesa to confirm reservations, hours, and vehicle availability:

Address: 7601 Alvarado Rd, La Mesa, CA 91942, USA

Phone: (619) 469-1834

Mobile Phone: +1 619-469-1834

The Hertz Car Rental at the Bob Stall Chevrolet HLE in La Mesa is a compelling choice for a specific subset of California renters, particularly those in the East County area who prioritize convenience and utilitarian vehicle types. This location is most worth choosing for:

• Cargo and Utility Needs: If your primary requirement is a cargo van for a local move, delivery, or a major home project, this branch’s specialized offering is a significant advantage over other neighborhood locations that may only stock passenger vehicles.
• Local Accessibility: For La Mesa and surrounding communities like El Cajon and Lemon Grove, the Alvarado Road location, near I-8, provides a high level of local convenience, avoiding the traffic and complexity of airport car rental centers.
• Payment Options: The ability to pay using modern NFC mobile payment methods, alongside standard credit and debit cards, offers flexibility and speed at the counter.
• Military Personnel: Active military discounts provide a clear cost benefit for service members residing in or traveling through the San Diego region.

Given the recent customer service reviews, which cite issues with unexpected closures during operating hours and poor communication regarding reservations, customers must manage their expectations and employ preventative measures. We strongly recommend making a phone call to the branch a few hours before the scheduled pick-up time to confirm that staff are available and the reserved vehicle is ready. Due to the split operating hours with a midday closure, planning the rental transaction outside of the 12:30 PM to 1:30 PM window is highly advisable to ensure service. For those who prioritize these specific vehicle types, payment convenience, and the East County location, the Hertz La Mesa HLE is a great option, provided they take proactive steps to confirm all details ahead of time.

Hertz Car Rental - La Mesa - Bob Stall Chevrolet Hle(05715-01)

7601 Alvarado Rd, La Mesa, CA 91942, USA