Hertz Car Rental - Lakewood - Woodruff Avenue Introduce
For residents and visitors in Southern California's Long Beach area, Hertz Car Rental, conveniently located on Woodruff Avenue in Lakewood, serves as a vital neighborhood resource for comprehensive transportation solutions. As a recognized industry leader, this location offers the full spectrum of Hertz's fleet, ranging from reliable economy and standard sedans for everyday travel and temporary replacements, to specialized vehicles like cargo vans for moving or business logistics, and luxury models for special occasions or premium travel.
The strategic positioning of this branch caters directly to the local community in Lakewood, as well as nearby cities such as Long Beach, Cypress, and Cerritos, providing a non-airport rental experience that emphasizes ease and accessibility. The team here focuses on providing onsite services, ensuring that the rental process, from reservation to vehicle pickup and return, is efficient and well-managed for local users.
Customer feedback for the Lakewood Woodruff Avenue location offers a dual perspective on the service experience. A positive review highlights an exceptional staff member, Jameson, whose welcoming demeanor and efficiency made the process "super smooth," getting the customer "in and out in a breeze." This demonstrates a high capability for excellent individual customer service. Conversely, a deeply concerning and lengthy review describes a significant vehicle maintenance failure (no motor oil leading to a breakdown in extreme heat) and a subsequent failure in customer empathy and resolution by management, illustrating that while individual service can be outstanding, the adherence to critical maintenance policies and responsive problem-solving can be inconsistent and needs strict attention for all travelers.
The facility is committed to wide accessibility and offers tangible value-added benefits, including special discounts for active military members and veterans.
Location and Accessibility
The Hertz Car Rental branch is perfectly situated to serve the residential and commercial areas of Lakewood and the greater South Los Angeles County region. Its location on Woodruff Avenue places it in a high-traffic, easy-to-reach commercial area, easily accessed from major local roads and not far from key regional arteries such as the 605 and 91 Freeways.
The exact address is:
5687 Woodruff Ave, Lakewood, CA 90713, USA
For customers in the California region, especially those seeking a rental outside of the busy airport hubs like Long Beach Airport (LGB) or Los Angeles International Airport (LAX), this neighborhood branch provides a convenient alternative. Furthermore, the location ensures that all customers, including those with disabilities, have effortless access to the services through the following features:
- Wheelchair Accessible Entrance: The facility has a designated entrance that is accessible for wheelchairs, making entry and exit seamless.
- Wheelchair Accessible Parking Lot: Specific parking spaces are reserved and clearly marked for customers requiring accessible parking.
Services Offered
Hertz Car Rental on Woodruff Avenue provides a comprehensive suite of vehicle rental options and accompanying services, focusing on flexibility and customer convenience. The primary categories of service include:
- Standard Car Classes: A full range of vehicles is available, including Economy, Compact, Midsize, and Full-size sedans, suitable for everything from short city trips to extended California road trips.
- Luxury Car Rental: For customers seeking premium travel, the branch offers access to Hertz's Luxury or Prestige Collections, featuring high-end sedans and SUVs for an upgraded driving experience in Southern California.
- Cargo Van Rental: An essential offering for local businesses, DIY enthusiasts, or residents moving large items, providing spacious cargo vans suitable for light-duty commercial transport or personal moving needs.
- SUV and Minivan Rentals: Offering a variety of Sport Utility Vehicles (SUVs) for comfort and luggage space, as well as minivans (e.g., 7-passenger capacity) for family travel.
- Onsite Services: The availability of on-site staff and services ensures immediate assistance for vehicle pickup, documentation processing, and vehicle return, aiming for quick and streamlined transactions.
- Flexible Payment Options: Renters can complete transactions using various methods, including major Credit Cards, Debit Cards, and the modern convenience of NFC Mobile Payments (contactless payment systems).
Features / Highlights
This Lakewood location is positioned to offer several benefits and features that appeal to the local California clientele:
- Active Military Discounts: A significant highlight is the provision of active military discounts for both official government and leisure travel, demonstrating support for the armed forces community and offering tangible savings on rental costs.
- Wide Accessibility: The physical features of the location, including the wheelchair-accessible entrance and parking, ensure that the facility is welcoming and practical for all customers.
- Reputation for Efficiency: Positive customer feedback points to highly efficient and welcoming staff members who prioritize getting customers in and out quickly, a highly valued trait in busy Southern California life.
- Diverse Fleet Options: The inclusion of specialized rentals, particularly Cargo Van Rental and Luxury Car Rental, makes this branch a one-stop-shop for a wide variety of personal and business transport requirements beyond the standard sedan.
- Industry-Recognized Brand: Renting from a globally recognized brand like Hertz provides customers with the assurance of corporate standards, maintenance protocols (which should always be followed strictly), and widespread roadside assistance coverage across the United States.
Contact Information
For reservations, questions about vehicle availability, or to confirm the terms of military and other discounts, please use the following contact details for the Hertz Car Rental location in Lakewood:
Address: 5687 Woodruff Ave, Lakewood, CA 90713, USA
Phone: (562) 804-0268
Mobile Phone: +1 562-804-0268
What is Worth Choosing
Hertz Car Rental on Woodruff Avenue in Lakewood is a compelling choice for Southern California users due to its prime neighborhood location and its commitment to a full-service rental experience. It is worth choosing for the convenience of its fleet diversity, which includes essential cargo vans and desirable luxury cars, catering to both utility and premium demands. The proactive recognition of military personnel through active military discounts provides a measurable financial benefit to a large segment of the California population.
However, what truly makes this location valuable is the potential for an extremely smooth and friendly transaction, as evidenced by positive customer reviews highlighting specific employees. When the operational team is at their best, customers receive the high-quality, efficient service expected from a leading national rental company. While one negative experience underscores the crucial need for consistent, company-wide adherence to safety and maintenance standards—a necessary vigilance when relying on any rental car for long-distance travel, especially in extreme heat—the local convenience, the accessibility features, and the highly efficient on-site staff make this Lakewood Hertz branch a practical and versatile option for car and van rentals in the Long Beach area.
Hertz Car Rental - Lakewood - Woodruff Avenue Luxury car
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Lakewood - Woodruff Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Lakewood - Woodruff Avenue Photos









Hertz Car Rental - Lakewood - Woodruff Avenue Location
Hertz Car Rental - Lakewood - Woodruff Avenue
5687 Woodruff Ave, Lakewood, CA 90713, USA
Hertz Car Rental - Lakewood - Woodruff Avenue Reviews
pricedriveairportcounterfeeregretdamage waivercomputerPOLICYsmell
★ 5★ 4★ 3★ 2★ 1They rented me a vehicle that had no motor oil. We had to be towed in the vegas heat in August. Their resolution is a future free rental. Why would I do that?? They minimized the experience. They could have at least said sorry for the experience. NOTHING except it is THEIR POLICY TO RENT VEHICLES ALTHOUGH IT SAYS NEEDS OIL CHANGE SOON. It was within 1000 miles before next rental. Vegas to CA round trip is almost 600 miles. Add driving while in Vegas 4 days. If you rely on a computer i maybe had 100 miles before YOUR POLICY OIL CHANGE OF 10000 miles. I guess if this company wants to rely on the in board system with the locking of engines due to no engine oil who am i to question policy. Do better and show some empathy for my 87 year old mother being stranded in the Vegas heat in August. The picture shows how close it was to the POLICY OIL CHANGE EVERY 10K MILES. DO THE MATH HERTZ
August 06 · deborah MBJAMESON was the best help! He was welcoming, asked us all the right questions and got us in and out in a breeze. Definitely made our experience with Hertz super smooth. Thanks man!
October 17 · Rachel NaudinOn September 25, I called this branch to confirm that I would be returning my rental car at 5:00 p.m., and I was told that would be fine. I arrived at 4:58 p.m. and saw a male staff member locking the door. I quickly got out of the car, but the door had already been closed. I stood outside with another customer who was also waiting for her rental.When the staff brought her car, I explained that I had arrived before 5:00 p.m. and had seen him locking up. His response was that he didn’t care and that there was nothing he could do since he had already shut down the system before closing time at 4:58 p.m. I told him that this was unprofessional, especially since I had called ahead to confirm I would be there by 5:00 p.m., which I was. He still refused to accept the car and insisted I return it the next day with additional fees.The behavior at this branch is completely unacceptable—staff appear poorly trained and respond with hostility instead of professionalism. I strongly recommend avoiding this location.
September 26 · Gabriel OjakovoVery poor experience with this location due to being taken advantage of. The gentleman was really nice but I was vastly overcharged for my rental. I originally did a reservation through Expedia for this rental like I’ve done without issue previously. No issues until I went to extend the rental, then was charged full price instead of my original reservation price. They also charged me a late fee every single day even though the reservation was extended. Upon returning the vehicle I was charged a $10 return change fee? As well as the late fees and a vehicle license fee. What should have been originally a $167 rental was over $700. I feel like they used me being a girl and younger to take advantage of me. I’m beyond pissed and now unable to pay for my own car’s issues that had caused me to need a rental in the first place.
May 27 · Brianna EichnerThe Counter Agent demonstrated professionalism & excellent customer service making certain our expectations were met. Certainly a Hertz experience worth repeating. Thanks.
July 17 · Marty Martinez
More Car Rental Near Me
Enterprise Rent-A-Car3.0 (150 reviews)13270 N Autoshow Ave, Surprise, AZ 85388, USA
Crosby Cars1.0 (1 reviews)1755 Pebble Creek Pkwy #1037, Goodyear, AZ 85395, USA
Avis Car Rental4.0 (43 reviews)17150 N 134th Dr, Surprise, AZ 85378, USA
Budget Car Rental4.0 (142 reviews)17150 N 134th Dr, Surprise, AZ 85378, USA
Avis Car Rental3.0 (148 reviews)2000 N Litchfield Rd, Goodyear, AZ 85395, USA
Budget Car Rental3.0 (60 reviews)2000 N Litchfield Rd, Goodyear, AZ 85395, USA
Enterprise Rent-A-Car4.0 (1466 reviews)13740 W Van Buren St, Goodyear, AZ 85338, USA
Enterprise Rent-A-Car4.0 (1110 reviews)12555 NW Grand Ave, El Mirage, AZ 85335, USA
Hertz Car Rental - Goodyear - West Van Buren Street2.0 (317 reviews)13530 W Van Buren St, Goodyear, AZ 85338, USA
Budget Car Rental4.0 (101 reviews)205 E Van Buren St, Avondale, AZ 85323, USA
Avis Car Rental3.0 (54 reviews)205 E Van Buren St, Avondale, AZ 85323, USA
Avis Budget Car and Truck Rental3.0 (26 reviews)205 E Van Buren St, Avondale, AZ 85323, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (117 reviews)
Enterprise Rent-A-Car4.0 (563 reviews)
Avis Car Rental3.0 (128 reviews)
Avis Car Rental3.0 (102 reviews)
Rent-A-Wreck3.0 (81 reviews)
TransNet Medical Transportation LLC5.0 (6 reviews)Trending Car Rental Blog Posts
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
What Happens When the Rental Car Company Cancels Your Reservation
How to Choose the Best Rental Car for a Ski Resort Vacation in the U.S.
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
Best Ways to Split Rental Car Costs Among Group Travelers
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
