Hertz Car Rental - Ventura - Auto Center Drive Introduce
For residents and visitors along California's scenic central coast, finding a dependable and full-service vehicle rental agency is essential, whether for a temporary replacement, a business trip, or a weekend coastal road trip. Hertz Car Rental, located on Auto Center Drive in Ventura, CA, stands as a convenient and comprehensive solution for all vehicle hire needs. This location is part of a globally recognized brand, offering the assurance of a large, diverse, and well-maintained fleet backed by professional customer service.
The agency’s strategic position in Ventura makes it an ideal choice for the local 93003 community and travelers arriving in the area. It serves as a reliable hub for standard passenger vehicles and also provides specialized options, including essential Cargo Van Rental services for moving or transporting large items. This dual offering of general car rental and specific utility vehicle hire addresses a wide spectrum of customer requirements in one convenient location.
While the rental process can sometimes be complex, as indicated by varied customer feedback—including issues related to fuel charges and deposit returns—this location is also highlighted by truly exceptional acts of customer care. A recent review praised a staff member, Kevin Hernandez, for going "above and beyond" to resolve a stressful logistical issue, demonstrating patience, kindness, and proactive problem-solving. This level of personalized service underscores the potential for a superior customer experience at this specific Ventura branch, making it a reliable option when navigating unexpected travel difficulties.
Beyond customer service, the Ventura Hertz location offers practical benefits, such as active military discounts and modern payment flexibility, including NFC mobile payments. The commitment to onsite services and physical accessibility further cements its role as a key local business providing vital mobility solutions to the Ventura County area and the wider Southern California region.
The Hertz Car Rental branch is conveniently situated at the heart of the automotive sector in Ventura, making it easy to find and access. Its location on Auto Center Drive places it near major dealerships and main thoroughfares, ensuring a straightforward and efficient pick-up and drop-off process that is typically less congested than major airport hubs.
The precise address for the facility is:
6800 Auto Center Dr, Ventura, CA 93003, USA
This location benefits local residents of Ventura and the surrounding coastal communities, including Oxnard and Camarillo. Being near key road networks allows for quick access to both the US-101 freeway for trips down to Los Angeles or up the coast, and to State Route 33 for inland destinations.
A significant feature of this facility is its adherence to accessibility standards. The location is equipped with a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring that all customers, including those with mobility limitations, can easily conduct their rental transactions. The availability of onsite services means customers can complete all necessary steps directly at the facility.
As a neighborhood car rental agency, the Hertz location on Auto Center Drive in Ventura provides an extensive array of services tailored for both personal and business use in Southern California. The fleet is designed to accommodate nearly every travel requirement.
- Passenger Vehicle Rental: A full range of rental cars is available, including Economy, Compact, Mid-size, and Full-size sedans for general travel and city driving.
- Specialty Vehicle Classes: Options for SUVs, Minivans (e.g., Chrysler Pacifica or similar for family trips), and often Luxury, Performance, and Electric Vehicles (EVs) like the Tesla Model 3.
- Cargo Van Rental: Specialized utility vehicles are available for local residents and businesses needing to move goods, furniture, or transport equipment.
- Onsite Services: All aspects of the rental transaction, from reservations and contract processing to vehicle pick-up and return, are handled directly at the Auto Center Drive location.
- Payment Flexibility: Accepts major Credit Cards, Debit Cards (with certain restrictions and deposit requirements), and convenient NFC Mobile Payments for transactions.
- Active Military Discounts: Special discounted rates and promotional offers are provided for active-duty military, veterans, and their families.
- One-Way Rentals: The ability to rent a car here and drop it off at another Hertz location nationwide, subject to availability and specific fees.
- Supplemental Rental Products: Options for protection plans, refueling services, GPS navigation systems, and child safety seats.
The Hertz Auto Center Drive branch offers several key features that enhance the rental experience for California customers, distinguishing it as a valuable local resource.
- Dedicated Customer Service: Exemplary individual service, as evidenced by a specific customer review highlighting a staff member's genuine effort and dedication to problem-solving, even going so far as to use a personal phone to assist.
- Inclusion of Cargo Van Rental: Catering to practical, non-passenger transportation needs, which is a vital service for local movers or small businesses in the Ventura area.
- Financial Inclusivity: Acceptance of Debit Cards and modern NFC Mobile Payments, broadening the payment options beyond traditional credit cards.
- Commitment to Military Savings: Providing substantial Active Military Discounts, a valuable benefit for service members residing at or visiting nearby military installations.
- Physical Accessibility: Guaranteed Wheelchair Accessible Entrance and Parking Lot, ensuring the facility is user-friendly for all members of the community.
- Neighborhood Convenience: Positioned in an auto center location rather than an airport, often leading to faster counter times and less chaotic vehicle collection compared to major travel hubs.
For reservations, inquiries, or to verify specific rental details and policies, customers in the Ventura County area can contact the Hertz Car Rental branch directly using the following information:
Address:6800 Auto Center Dr, Ventura, CA 93003, USA
Phone:(805) 339-0585
Mobile Phone:+1 805-339-0585
It is always recommended that customers call ahead to confirm the availability of specific vehicle types, such as cargo vans, and to discuss any required documentation, especially when planning to use a debit card or claim a military discount.
Choosing the Hertz Car Rental on Auto Center Drive in Ventura is a smart decision for California residents seeking a dependable car hire experience outside of the hectic airport environment. The convenience of its location in a dedicated auto center, easily accessible via major roads, makes both pick-up and return quick and efficient. This focus on local convenience is a significant time-saver for anyone living or working in the 93003 zip code and surrounding coastal towns.
While the large brand status ensures a modern and diverse fleet, the highly praised dedication of individual staff members—like the reported heroic efforts of Kevin Hernandez—indicates that this particular branch operates with a strong sense of personalized care. This commitment to customer problem-solving is invaluable, particularly during unforeseen circumstances like car accidents or unexpected travel changes. Knowing that you have a local team willing to truly assist is a considerable comfort.
Furthermore, the practical benefits are substantial. The inclusion of Cargo Van Rental meets a crucial utility need that many standard car rental places overlook. The financial flexibility of accepting Debit Cards and modern NFC mobile payments is a progressive and inclusive approach. Combined with the valuable Active Military Discounts, Hertz Car Rental in Ventura's Auto Center Drive offers a well-rounded, accessible, and reliably serviced option for any short- or long-term vehicle need along the California coast.
Hertz Car Rental - Ventura - Auto Center Drive Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Ventura - Auto Center Drive Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Ventura - Auto Center Drive Photos








Hertz Car Rental - Ventura - Auto Center Drive Location
Hertz Car Rental - Ventura - Auto Center Drive
6800 Auto Center Dr, Ventura, CA 93003, USA
Hertz Car Rental - Ventura - Auto Center Drive Reviews
pricesEVmanagercallcreditpaycountrydollarpastpolicy
★ 5★ 4★ 3★ 2★ 1Not happy with my experience. My car was totaled and the other person was supposed to pay for it with there insurance. Got a rental from here. I return the vehicle they said everything was fine i didn't owe anything when I dropped it off. Then they charge me telling me the fuel was slightly off and took my deposit.
September 29 · crystal raidtI rarely leave reviews, but I had to recognize Kevin Hernandez at Hertz. I was in a really stressful situation needing to return my rental car to a different location than originally planned, and I couldn’t make the change online or get through to anyone over the phone. Kevin went above and beyond—on a Saturday morning, no less. He not only walked me through what to do, but he actually used his personal phone to call the Hertz support line and coached me on exactly what to say. Thanks to his patience, kindness, and problem-solving, I was able to get everything resolved. Truly one of the best customer service experiences I’ve ever had. Hertz is lucky to have him!
April 14 · Matthew HernandezPoor selection of cars (did not have the car I reserved or a suitable replacement) and not well-staffed (long waits to pick up and then difficult to return the vehicle). I found the staff to be overwhelmed but not overly concerned about my or anyone else's happiness. They were defensive about the smallest details, like they were doing me a favor, and made me question Hertz overall as a company. I've traveled all over the country and rented many cars from Hertz. I would say this was my worst experience to date at any car rental company. To add more backstory, I even own Hertz stock in my retirement account, and yet still feel compelled to write this review out of respect for other people. My experience seems to be consistent with recent reviews I have read below. The takeaway: you have other rental car options, and results matter when you are spending your own money, or in this case, spending so much time and energy to even try to do so. My advice: take advice and avoid this location at all costs. I certainly wish I had done so in advance of my experience and this review.
April 28 · Mark HyattDO NOT GO TO VENTURA LOCATIONManager lazy , rude , and lied about my complaints when overcharged to cover his lack of professionalism and knowledge on how EV's work . They are the WORST EVER and I've traveled a lot and rented many cars in different states and in California Never have I dealt with something this AWFUL !!!!! I've had problems before at this Ventura location with messed up tires and rims and dirty cars but this is my final experience with these guys ! BYE BYE 👋 the one star is for the other young man who was at least nice and polite but he did not know how to use an EV either .STAY AWAY FROM VENTURA HERTZ if you are worried about management . His name is Onatseyin and he is rude and not honest
September 17 · Lisa MichelleThey were awful. Reserved a truck. There was 1 that matches my reservation when I got there. They say "someone else reserved it 3 weeks ago, but there is another about to be turned in". We wait around, and surprisingly it drives in. Then "we can't because it just got here."I live 2 hours from tVantura and was there just for that truck, that I had reserved, to move across the country. Left bitter without a truck. How rude! Wish I could leave 0 stars.
July 13 · Jason Lyons
More Car Rental Near Me
Enterprise Rent-A-Car3.0 (150 reviews)13270 N Autoshow Ave, Surprise, AZ 85388, USA
Crosby Cars1.0 (1 reviews)1755 Pebble Creek Pkwy #1037, Goodyear, AZ 85395, USA
Avis Car Rental4.0 (43 reviews)17150 N 134th Dr, Surprise, AZ 85378, USA
Budget Car Rental4.0 (142 reviews)17150 N 134th Dr, Surprise, AZ 85378, USA
Enterprise Rent-A-Car4.0 (1110 reviews)12555 NW Grand Ave, El Mirage, AZ 85335, USA
Budget Car Rental3.0 (60 reviews)2000 N Litchfield Rd, Goodyear, AZ 85395, USA
Avis Car Rental3.0 (148 reviews)2000 N Litchfield Rd, Goodyear, AZ 85395, USA
Enterprise Rent-A-Car4.0 (1466 reviews)13740 W Van Buren St, Goodyear, AZ 85338, USA
Hertz Car Rental - Goodyear - West Van Buren Street2.0 (317 reviews)13530 W Van Buren St, Goodyear, AZ 85338, USA
Budget Car Rental4.0 (101 reviews)205 E Van Buren St, Avondale, AZ 85323, USA
Avis Car Rental3.0 (54 reviews)205 E Van Buren St, Avondale, AZ 85323, USA
Avis Budget Car and Truck Rental3.0 (26 reviews)205 E Van Buren St, Avondale, AZ 85323, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (117 reviews)
Enterprise Rent-A-Car4.0 (563 reviews)
Avis Car Rental3.0 (128 reviews)
Avis Car Rental3.0 (102 reviews)
Rent-A-Wreck3.0 (81 reviews)
TransNet Medical Transportation LLC5.0 (6 reviews)Trending Car Rental Blog Posts
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
What Happens When the Rental Car Company Cancels Your Reservation
How to Choose the Best Rental Car for a Ski Resort Vacation in the U.S.
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
Best Ways to Split Rental Car Costs Among Group Travelers
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
