Zezgo car rental Introduce
For residents and visitors in the Los Angeles area, securing economical and reliable transportation is a vital step in navigating the sprawling Southern California region. Zezgo Car Rental, an agency operating in the immediate vicinity of Los Angeles International Airport (LAX), is often positioned as a budget-friendly option for those seeking to rent a vehicle. By utilizing an off-airport location, Zezgo aims to provide a diverse fleet—ranging from small, fuel-efficient economy cars to larger intermediate and SUV models—at rates that frequently appear highly competitive on comparison booking websites. This positioning makes it a popular choice for cost-conscious travelers landing in one of the world's busiest air travel hubs.
The agency’s core mission, as advertised, is to deliver a seamless, reliable, and affordable car rental experience. For many users, particularly those flying into LAX, Zezgo represents a gateway to road trips, business travel, or simply managing daily life in the Los Angeles metro area. However, as an off-site rental provider often found through aggregators, potential customers should be prepared for the specifics of the non-traditional pick-up process and ensure they have thoroughly reviewed all documentation related to the final price and insurance prior to arrival.
The physical location for Zezgo Car Rental is at 10209 S La Cienega Blvd, Los Angeles, CA 90045, USA. This address places the rental counter inside or adjacent to the Hyatt Regency Los Angeles International Airport hotel. This arrangement is key to the agency's accessibility model. Since the location is not within the primary airport consolidated rental car center, customers arriving at LAX must first utilize the hotel's complimentary shuttle service to reach the Hyatt Regency, where the Zezgo counter is situated.
This pick-up method, while economical for the rental company, requires an extra step in the travel process. For drop-offs, the process of returning to the airport involves specific instructions provided by the Zezgo staff, which may include waiting for a designated, potentially unmarked, vehicle to provide a final transfer to the LAX terminals. Customers should budget extra time for both pick-up and drop-off to account for the reliance on third-party shuttle services and the less standardized transfer arrangement upon returning the vehicle. Given the location in a high-traffic area adjacent to LAX, Zezgo's counter experiences significant volume, and patience is recommended during peak travel times. The rental services often operate with extended hours to accommodate flight schedules, though these hours should be confirmed directly with the local office.
The services provided by Zezgo Car Rental are focused on offering a functional and economical rental experience:
- Diverse Vehicle Fleet: Zezgo offers a variety of vehicle classes to suit different travel needs and budgets, including:
- Economy and Compact Cars (e.g., Toyota Yaris or Nissan Versa types for city driving and fuel efficiency).
- Intermediate and Full-Size Sedans (e.g., Nissan Altima or similar for more comfort).
- SUVs (for family travel or luggage capacity).
- Some locations may offer luxury, convertible, or electric/hybrid options, though availability is always dependent on the Los Angeles fleet.
- Affordable Pricing Model: The company is widely promoted on travel platforms for its exceptionally low daily rates, which serve as its primary value proposition.
- Flexible Booking Options: The agency partners with major travel booking sites like Expedia and Kayak, often including options for penalty-free cancellation on select reservations.
- LAX Transfer Logistics: Providing essential transit from the airport to the off-site rental counter via the readily available hotel shuttle and offering a specific, though sometimes non-traditional, shuttle service for the return trip to the airport.
- Additional Extras: Customers have the option to rent accessories such as GPS units, infant, child, or booster seats, and may be able to add additional authorized drivers for an extra daily fee.
Key features and highlights that draw customers to Zezgo Car Rental in Los Angeles are:
- Aggressive Pricing Strategy: Their advertised rates are frequently among the lowest available in the competitive LAX rental market, a major benefit for budget-conscious renters.
- Convenient Airport Proximity: Although off-site, the location inside or adjacent to a major hotel near LAX provides a known and easily accessible landmark for pick-up.
- Vehicle Quality: Customer feedback often notes that the vehicles themselves are clean and well-maintained, suggesting a modern and reliable fleet for driving across California.
- Debit Card Acceptance: Although specific policies vary and may require additional scrutiny, the ability to rent without a major credit card can be an important flexibility point for local residents or travelers.
Contact Information:
Address: 10209 S La Cienega Blvd, Los Angeles, CA 90045, USA (Inside or adjacent to Hyatt Regency LAX)
Phone: (424) 239-5099
Mobile Phone: +1 424-239-5099
What is worth choosing Zezgo for is the undeniable opportunity for significant cost savings on the base rental rate. The introductory prices, often found on comparison sites, are highly appealing and can make a large difference for extended rentals or for travelers on a strict budget. The company's reliance on a modern fleet also means that the rental vehicle itself is typically clean and in good working order, which is a key factor for a comfortable California road trip.
However, the primary drawback and most crucial consideration for prospective renters is the noted discrepancy between the advertised base price and the final amount due at the counter. Multiple customer accounts consistently highlight a situation where a substantial increase in price—sometimes four to five times the booking amount—occurs due to various mandatory charges, most notably the insistence on purchasing additional insurance even when the customer already holds coverage through a booking platform or private auto insurance. This practice of presenting a low initial rate and then adding significant fees upon pick-up is a common complaint in the budget car rental segment.
Additionally, the logistics surrounding the shuttle service and vehicle return can be challenging. Customers have reported confusion and lack of cooperation from hotel staff regarding shuttle usage, as Zezgo is not directly affiliated with the hotel, and the return shuttle process can involve an unclear, non-standardized transfer. Furthermore, anecdotal reports of an insecure or "broken public lockbox" for key drop-off should be addressed directly with the on-site agent to ensure the safe return of the vehicle.
Therefore, for any customer considering Zezgo Car Rental, the friendly and professional advice is to call the Los Angeles office at (424) 239-5099 immediately after booking and before arrival. Insist on a complete, final breakdown of all mandatory fees, including taxes, facility charges, and any required insurance policies, to confirm the true total cost of the rental. This pre-emptive communication is essential to avoid the unpleasant surprise of hidden fees and ensure a predictable, stress-free start to your journey in California. By confirming the total price and all necessary requirements upfront, you can maximize the value of the competitive base rate and be prepared for the specific logistics of the off-site location.
Zezgo car rental Photos




Zezgo car rental Location
Zezgo car rental
10209 S La Cienega Blvd, Los Angeles, CA 90045, USA
Zezgo car rental Reviews
I found this company on Expedia and chose them because of the price. They are located inside of the Hyatt Regency but are not affiliated with them. They had us take a Hyatt Regency shuttle from the airport to get to their office. When picking up the car they told us we had to pay for another type of car insurance when I already paid for insurance through Expedia. This seems to be a common complaint amongst other reviews. When dropping off the car, we were told to leave the keys in a broken public lockbox. That didn’t seem very safe, as anyone could have taken the keys and driven off. When trying to make our way back to the airport, we were yelled at by the Hyatt regency for trying to use their shuttle again. There were no clear instructions on how to get back, and were told to wait for an unmarked strangers vehicle who would take us to the airport. Sketchy. They seem busy, but need more than one employee. I’m not likely to use them again, it’s worth it to go with a trusted brand next time.
January 29 · John DeKlerkThe price you see advertised is not the price when you pay once you get to the counter. I thought I was going to pay $32 for 2 days, instead, I paid $178.The car was clean and looked good though. My only mark down is the price…. If it seems to good to be true….it probably is.
July 02 · SharonThis is a scam stay away. Nobody heard of them and they try to force you into insurance crap you don't even need to do. I could tell this lady as soon as I said no I wasn't doing that she just said cancel then. Run away fast!
January 30 · Lawrence SowellIf there was 0 star id choose it unfortunately. I was so excited to get a fantastic rate only to he required to show an insurance policy that simply doesn’t exist then to be required to buy theres at an extra 40$/day, this happened to 10 people in front of me while i waited therefore id call it a clear scam. Id have been better off paying the 30$ rate for a “luxury” car rental located at airport and saved several hours in time. Do not use them just because it seems like a $ deal, its absolutely not
February 10 · Amber BergAVOID THIS PLACE!. Expedia has them at an attractive rate, but it is worthless. They will keep your deposit, force you into their insurance, and I was not provided a final receipt. I had zero contact from them even after reaching out. I dropped off the car afterhours and left the car in the designated parking spot and placed the key in the drop box outside of the office door. Nothing, not even a confirmation that the car was returned. You are better off going through a rental company that you get transparency from and has a recognizable name than deal with this scam. If Expedia will continue to do business with them, then take your business elsewhere.
March 15 · Paul Tynda
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