Budget Car Rental Introduce
For Southern California residents and visitors arriving in the region, the Long Beach Airport (LGB) serves as a convenient and often less-congested alternative to the larger hubs of Los Angeles and Orange County. Budget Car Rental, located directly at the LGB facility, provides essential ground transportation services, making it a critical first stop for those needing reliable mobility for their stay in the Golden State. As a globally recognized car rental agency, the Budget brand at 4100 Donald Douglas Drive is positioned to offer a variety of vehicles and services to suit different travel budgets and needs, whether you are planning to explore the Long Beach coastline, commute to business meetings in Orange County, or begin a road trip across California.
This location focuses on delivering a selection of vehicles—from small, fuel-efficient models perfect for urban driving to larger SUVs and vans suitable for family trips or transporting gear. The convenience of renting directly from the airport property means a shorter path from the airplane to the driver's seat, a highly valued benefit for any traveler in a rush. However, prospective renters in the California market should note that, like many high-traffic airport rental locations, the Long Beach Budget desk has faced internal operational challenges, including reports of understaffing leading to long wait times and occasional issues with vehicle cleanliness and maintenance. A proactive approach, such as utilizing the Fastbreak service and thoroughly inspecting the assigned vehicle before leaving the lot, is highly recommended to ensure a seamless experience.
Location and Accessibility
The Budget Car Rental location is strategically situated at the Long Beach Airport (LGB), making it an optimal choice for both air travelers and local Long Beach residents seeking easy access to a rental vehicle.
Address: 4100 Donald Douglas Dr, Long Beach, CA 90808, USA
The rental counter is conveniently located inside the terminal building, near the baggage claim area, allowing for a quick transition upon arrival. The car lot is a short walk away, across from the main terminal, minimizing the hassle of waiting for a shuttle. The Long Beach Airport area itself offers excellent connections to major Southern California freeways, including the 405 and 710, providing direct routes to Downtown Long Beach, Orange County, and the rest of the Los Angeles metropolitan area.
A crucial factor for many users is accessibility, and this location is equipped to serve all customers:
- **Wheelchair accessible entrance** is provided into the terminal where the counter is located.
- **Wheelchair accessible parking lot** ensures convenient access for customers with mobility needs.
- **On-site parking** is available for customers who drive their own vehicles to the location before picking up their rental.
The operational hours are generally broad, from 7:00 AM to 10:00 PM daily, accommodating most flight schedules and local pick-up times. After-hours returns are also permitted, with a key drop box available at the rental counter inside the terminal.
Services Offered
As a full-service car rental agency, the Long Beach Budget location provides a comprehensive array of vehicle types and transactional conveniences designed for the modern traveler.
- **Diverse Fleet Selection:** The agency typically offers a variety of car classes, including economy, compact, medium (like the popular Intermediate car), standard, and full-size sedans. Larger options such as SUVs, minivans, and specialty vehicles like luxury and convertible cars are often available for exploring the California coast in style.
- **Flexible Payment Options:** Budget accommodates multiple payment methods for the utmost convenience. They accept all major **Credit cards** and **Debit cards** for both deposit holds (with certain restrictions for debit cards, especially at airport locations, which may require proof of a return flight) and final payment.
- **Modern Transaction Technology:** This location is set up to accept **NFC mobile payments**, allowing customers to complete transactions quickly and securely using services like Apple Pay or Google Pay, reducing physical contact and speeding up the counter experience.
- **Onsite Services:** The rental counter handles all reservation, check-in, and return procedures as part of their comprehensive **Onsite services**, eliminating the need to visit off-airport facilities.
- **Roadside Assistance and Coverage:** While customers should always ensure they have adequate protection, Budget provides options for coverage and access to roadside assistance, which is essential when driving in the expansive Southern California road network, especially on toll roads where debris is a known hazard.
Features / Highlights
The value proposition of the Long Beach Airport Budget branch is enhanced by several specific features and customer-focused programs.
- **Active Military Discounts:** Budget is a proud supporter of the U.S. Military community, offering **Active military discounts** and special rates. These discounts can reach up to 35% off the base rate, particularly for members of military-focused programs like WeSalute+ (Veterans Advantage), and are a key benefit for the large military population in Southern California.
- **Fastbreak Member Service:** For frequent renters, the Budget Fastbreak service is a major highlight. Members can bypass the main counter line and proceed directly to their vehicle with a pre-printed contract, greatly reducing the reported long wait times that can occur at this location.
- **Exceptional Individual Service:** While overall customer service consistency has been noted as an area for improvement, the branch features outstanding employees, exemplified by one agent named Gilbert. His patience, care, and willingness to assist a distressed customer during a complex issue, such as locating a towed vehicle and guiding the renter through the next steps, underscore the potential for high-quality, empathetic service at this location.
- **Airport Convenience:** Being a true airport-based facility at LGB provides unparalleled convenience, saving travelers the time and cost associated with shuttle transfers or neighborhood pick-ups.
- **Flexible Payment Technology:** The acceptance of **NFC mobile payments** caters to modern consumer habits, offering a quick and efficient way to finalize charges at the counter.
Contact Information
For making or modifying reservations, confirming specific vehicle availability, or inquiring about discounts, customers can use the direct contact information for the Long Beach Airport branch.
Address: 4100 Donald Douglas Dr, Long Beach, CA 90808, USA
Phone: (562) 421-0143
Mobile Phone: +1 562-421-0143
Given the reported staffing issues and potential for delays, calling the location ahead of arrival to confirm reservation details and estimated wait times is a prudent step, particularly during peak travel windows.
What is Worth Choosing
The Budget Car Rental location at Long Beach Airport is best chosen by California travelers who prioritize airport convenience, fleet diversity, and access to value-added programs, provided they approach the rental with preparation.
What truly makes this location worth considering is its sheer **convenience for LGB travelers** and the strength of the major brand's infrastructure, which includes valuable benefits such as **Active military discounts** and the **Fastbreak program**. For those utilizing the Fastbreak service, the often-reported issue of long lines can be entirely mitigated. The broad acceptance of **Credit cards**, **Debit cards**, and **NFC mobile payments** also ensures a smooth financial transaction process. While some users have reported challenges with vehicle preparation (cleanliness, overdue maintenance alerts) and inconsistent customer support, the potential for exceptional assistance from dedicated employees like Gilbert provides reassurance that complex issues can be resolved with competence. Renters must ensure they meticulously check their vehicle for damage, confirm fluid levels/maintenance indicators, and review the fuel return policy closely to avoid unexpected charges, a common industry practice that requires consumer vigilance. By leveraging the time-saving technology and brand discounts, this Budget location remains a solid, convenient option for exploring Southern California from the Long Beach hub.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
4100 Donald Douglas Dr, Long Beach, CA 90808, USA
Budget Car Rental Reviews
pick upfeedeskreceiptgasprepaidcheck inroadside assistanceminivanLAX
★ 5★ 4★ 3★ 2★ 1Upon arrival at Long Beach Budgetlocation, there was only one agent handling check-in, resulting in an over-one-hour wait in line. This was a frustrating start to my trip.The assigned vehicle displayed an overdue oil change notice, was visibly dirty, and had a rough, hard-driving feel that made it uncomfortable to operate.Unfortunately, while driving on the 241 toll road in Irvine, CA, I struck road debris, causing a tire blowout and loss of vehicle control. There was no spare tire provided, and I was unable to reach anyone at Budget for assistance despite multiple attempts.Later, when I arrived at the Long Beach location early the next morning for reassurance about my situation, the agent was extremely rude and unhelpful, offering no support or empathy.Once I located the towed vehicle in the lot myself bc the front agent refused to help look in the lot insinuating my car was not towed there, Gilbert stepped in and was exceptional. He guided me through the next steps with patience and care, providing much-needed comfort and reassurance during a stressful time. Gilbert truly stood out one and ONLY highlight.Overall Recommendation:Despite Gilbert's outstanding service, the overall experience was marred by poor preparation, inadequate roadside support, and inconsistent customer care. I will not be using Budget again and would caution others against it based on this subpar standard.
October 06 · Aryn KnightThis location did not have clean cars available for our reservation when we arrived. The desk staff told us they were seriously understaffed because of recent layoffs, so they had lots of cars available but almost no one to clean them and turn them around. When we returned our vehicle, we filled it with gas at the closest gas station but were still charged for “fuel service” because supposedly it was only 7/8ths full. Contesting it would take more time and effort than I have available; it seems my best recourse is to just warn my fellow travelers away, and take my business elsewhere in the future.
October 17 · Jeffrey NewmanBudget literally came through for me today! I had a reservation with a different company and they denied me because they wanted a hold for twice the amount Budget requested. Because I didn't have my major credit card with me they also couldn't even help me.I was going to run errands and go to a funeral. The other company did me a favor since Budget was more in my budget!The gentleman that helped me was efficient, courteous and professional! Very grateful to Carlos at the LGB location!I got a great car! I just needed it for the day because my car is in the shop. I was able to pick up and drop off at different locations without it costing me an astronomical amount.All went smoothly.Thank you again!
August 25 · MsXochi AvalosThe pick up was effortless, and the team member at pick up was amazing. We were given an upgrade. Upon return, which included a swap at another location in San Diego, this team helped us sort out fraudulent charges that the other location had added. The team manager James and the rep Francisco were honest and amazing to work with through the whole process. In an industry that’s plagued by shadiness and horrible customer service, these guys went above and beyond. I really enjoyed my experience with these guys and will definitely be renting from them again.
August 25 · Maheen KhanI rented an SUV at this location from 10-14 July 2025. Things were hectic at checkin as they were obviously understaffed and there were people complaining and waiting to have their problems handled. By the time I got to the counter, the attendant basically threw the keys at me and told me the vehicle location. I never even got a chance to sign my rental agreement or accept additional coverage. I went out to the spot and the first thing that I noticed was the vehicle had around 43,000 miles on it and the interior was not super clean but I chalked it up to normal wear and tear for a vehicle with that many miles. The rental itself went fine and I dropped the vehicle off as scheduled. After returning home I got an email telling me that I damaged the vehicle and also got pet hair everywhere inside requiring extra cleaning on their part. The damage that they noted was there at pickup and the only passengers were 6 adults and luggage. None of us even own a dog! I really wish I'd read all these reviews prior to renting as I would have taken tons of pictures before driving off the lot. This franchisee is either running a con game or has some of the most incompetent employees I've ever seen. AVOID AT ALL COSTS!
July 27 · John Scheihing
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