Avis Car Rental

- 6170 W Grand Ave, Gurnee, IL 60031

For residents and visitors in Northern Illinois, particularly in the Lake County area, reliable transportation is essential for everything from daily errands to weekend adventures. The Avis Car Rental location at 6170 W Grand Ave in Gurnee, IL, stands out as a highly dependable neighborhood resource, merging the trust and extensive fleet of a global brand with the warmth and efficiency of dedicated local customer service. This branch is ideally suited to serve the varied needs of Illinois users, whether they are planning a family trip to Six Flags Great America, need a replacement vehicle following an accident, or require a large van for a group outing.

The core philosophy of this Avis location revolves around making the rental experience as smooth and fast as possible. This commitment is reflected in genuine customer feedback, where the process is frequently described as "very smooth, easy and fast." The team prides itself on being both friendly and professional, ensuring that customers are not just another number, but valued members of the community receiving personalized attention. A specific highlight of the service is the knowledge and unwavering positivity of key staff members, who excel at guiding users through their options to secure the perfect vehicle for their specific needs at a reasonable price.

As a full-service car rental agency that also specializes as a van rental agency, the Gurnee Avis location provides a comprehensive fleet. While one customer mentioned the desire for more "nicer cars," the available selection is consistently described as decent and catering to various preferences. Typical offerings within the Avis system, and therefore likely available at this location, span from highly fuel-efficient **economy and compact cars**—perfect for navigating local Gurnee traffic and saving on gas—to **full-size sedans** like the Toyota Camry or similar models that offer ample space for a family vacation or business travel across Illinois. For those needing maximum utility, the location provides **SUVs** of all sizes, and importantly, a wide variety of **vans**, including popular options like minivans (e.g., Chrysler Pacifica) and larger 12- or 15-passenger vans (e.g., Chevrolet Express), critical for local schools, churches, and large family gatherings in the region.

The location of the Avis Car Rental branch at 6170 W Grand Ave in Gurnee, IL 60031, offers superb accessibility for users in Lake County and surrounding areas. This is a crucial neighborhood location, situated conveniently near major retail centers like Gurnee Mills Mall and key thoroughfares such as Grand Avenue, which connects to I-94. This positioning makes it an easy drive from Waukegan, Kenosha (just across the border), and northern Chicago suburbs. The accessibility features of the premises are thoughtfully designed to accommodate all renters, demonstrating a strong commitment to serving the entire Illinois community.

Services offered at the Gurnee Avis location are designed to maximize convenience and customer satisfaction:

• **Diverse Vehicle Rentals:** Offering standard car rentals (Economy, Compact, Intermediate, Full-Size) and specialized rentals (SUVs, Premium/Luxury cars, Convertibles, and Minivans).
• **Group Van Rentals:** Specializing in larger passenger vehicles, including 12- and 15-passenger vans, for group transportation needs in Illinois.
• **Active Military Discounts:** A proud feature designed to support and thank members of the military community for their service with exclusive savings.
• **Flexible Payment Options:** Accepting both **Credit Cards** and **Debit Cards** for bookings, catering to a wider range of Illinois customers. Note that a $200 fee/hold is applied for card transactions, and specific payment methods like Chime, PayPal, or Cash App are not accepted.
• **Avis Preferred Service:** Allowing repeat customers to benefit from loyalty programs that can include expedited counter service and free upgrades when available.
• **On-Site Parking:** Providing **on-site parking** for customers, ensuring a hassle-free transition when picking up or dropping off a rental vehicle.

Key features and highlights of renting from this specific Avis branch include elements that prioritize customer experience and convenience:

• **Exceptional Customer Service:** Exemplified by staff like Ritu, who are noted for their positive, friendly, and professional demeanor, making the sometimes tedious rental process a pleasant experience.
• **Commitment to Accessibility:** Featuring both a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring that the facility is welcoming and easy to use for all members of the Illinois community.
• **Simplified, Fast Process:** Customer reviews confirm that the check-in and out procedures are smooth and quick, an essential factor for travelers and those on a tight schedule.
• **Debit Card Acceptance:** While large national agencies often make it difficult, this location accepts debit cards, providing essential flexibility, albeit with the standard $200 fee/hold for security.
• **Reasonable and Transparent Pricing:** Customers report finding the pricing competitive and reasonable, adding to the overall positive value of the service received.

For individuals in the Illinois and Lake County area, what makes this Avis Car Rental location at 6170 W Grand Ave worth choosing is the potent combination of **brand reliability and local warmth**. You benefit from the quality, maintenance, and breadth of a major national fleet, coupled with the kind of dedicated, personal attention that is typically only associated with smaller, independent businesses. The staff’s professionalism, noted ease of transaction, and the clear effort to accommodate diverse needs—from group travelers needing a 15-passenger van to military members seeking a discount—demonstrate a deep commitment to serving the local community well. For a friendly, fast, and comprehensive car or van rental experience in the Gurnee region, this Avis branch consistently delivers satisfaction and convenience.

Contact Information:

Address: 6170 W Grand Ave, Gurnee, IL 60031, USA

Phone: (847) 782-1570

Mobile Phone: +1 847-782-1570

Avis Car Rental

6170 W Grand Ave, Gurnee, IL 60031, USA