Enterprise Rent-A-Car Introduce
Planning your next adventure, managing a business trip, or needing a reliable replacement vehicle while your car is in the shop? For Tennessee locals and visitors alike, finding a dependable and service-oriented car rental agency is essential. Enterprise Rent-A-Car, located on Clinton Highway in Knoxville, stands out as a key resource for your short-term and long-term transportation needs. This branch provides more than just a set of keys; it offers a commitment to customer service and a wide-ranging fleet perfect for navigating the Smoky Mountains region and the wider Volunteer State.
This specific Enterprise location, which proudly identifies as a women-owned business, understands the importance of local community connection and aims to provide tailored services to the Knoxville area. Whether you need an economy car for quick errands around town, a spacious SUV for a family vacation to Gatlinburg, or a sturdy van for commercial use, this agency is focused on making your rental experience smooth and efficient. Their extensive fleet ensures that no matter your travel group size or cargo requirements, you have plenty of quality options to choose from.
Conveniently situated in North Knoxville, the Enterprise Rent-A-Car branch is easy to find, making your pick-up and drop-off process simple. The physical location is:
6339 Clinton Hwy, Knoxville, TN 37912, USA
This address positions the location with excellent access to major routes in the area, including close proximity to I-75 and I-640, which are vital arteries for travel across East Tennessee. This central, easily accessible spot is ideal for customers coming from Powell, Halls Crossroads, or other surrounding Knoxville neighborhoods, saving valuable time when beginning your journey.
The agency goes the extra mile to ensure accessibility for all customers. Notably, the location features a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This dedication to accommodating diverse customer needs helps ensure a comfortable and frustration-free experience from the moment you arrive. Furthermore, for those driving their own vehicle to the location, convenient On-site parking is available, providing a secure place to leave your personal car while you are renting.
Enterprise Rent-A-Car is a recognized leader in the transportation industry, and this Knoxville branch offers the core services that customers expect, along with specialized options to meet niche requirements.
- Car Rental Agency: Offering a wide variety of car classes, including economy, compact, mid-size, full-size, SUVs, trucks, luxury vehicles, and more. This ensures every type of trip—from a weekend getaway to a daily commute—is covered with a suitable vehicle.
- Van Rental Agency: Specialized van rentals are available, including passenger vans (such as 12- and 15-passenger options for large groups, church outings, or team travel) and cargo vans (ideal for moving furniture, transporting equipment, or fulfilling commercial delivery needs).
- Insurance Replacement Rentals: Providing reliable transportation options for customers whose personal vehicles are undergoing repair or have been involved in an accident, working directly with many insurance providers to streamline the process.
- Short-Term Rentals: Daily and weekly rentals for tourists, business travelers, or locals needing a temporary vehicle solution.
- Long-Term and Monthly Rentals: For extended assignments, seasonal needs, or lengthy repair periods, Enterprise offers flexible long-term rental agreements, often with specialized rates.
- One-Way Rentals: For travelers moving across the state or country, this branch likely offers one-way rental options, allowing you to drop the vehicle at a different Enterprise location, a convenient service often critical for long-distance trips.
Beyond the standard rental services, this Enterprise location offers specific features that make it a compelling choice for the Tennessee community. These highlights are important considerations for customers looking for value, convenience, and community support in their rental choice.
- Identifies as Women-Owned: Supporting a women-owned local business is a valuable factor for many customers in the Knoxville area who prioritize community investment and diverse business partnerships.
- Active Military Discounts: In a region with a strong appreciation for service members, the availability of Active military discounts is a significant advantage, providing savings for those who serve or have family members who are active military.
- Flexible Payment Options: The agency accepts a variety of common payment methods, including major Credit cards, Debit cards, and modern NFC mobile payments, offering flexibility for financial transactions.
- Dedicated Customer Service: Customer reviews highlight the staff's dedication, noting instances where employees "exceeded their previous record" in managing high volumes of reservations and ensuring all customers received a vehicle, even "under pressure." This suggests a team that is committed to solving problems and ensuring customer satisfaction, a crucial factor in the service industry.
- On-Site Parking: For the convenience of customers arriving in their own cars, the availability of dedicated On-site parking simplifies the transition into a rental vehicle.
If you are planning your trip or need to arrange a last-minute rental, you can easily reach the Enterprise Rent-A-Car on Clinton Highway in Knoxville using the following contact details:
Address: 6339 Clinton Hwy, Knoxville, TN 37912, USA
Phone: (865) 922-0709
Mobile Phone: +1 865-922-0709
For Tennessee residents and visitors, choosing this specific Enterprise Rent-A-Car location is a decision that balances the reliability of a nationally recognized brand with the personal touch of a locally rooted, women-owned business. The commitment to customer service, as evidenced by positive remarks regarding staff members like "Alyssa," who are described as "very sweet" and "welcoming," demonstrates a strong focus on the customer experience. While some customer feedback points to management issues, the core staff’s dedication to processing high reservation volumes and ensuring everyone drives away with a car is a powerful testament to their operational effectiveness.
Furthermore, the presence of specific benefits like active military discounts and excellent accessibility features—including wheelchair accessible entrance and parking—makes it a conscientious choice for the community. When you rent here, you are choosing a business that is not only highly capable of handling a diverse range of car and van rental needs but also values inclusivity and offers tangible benefits to local heroes. From the moment you step onto the property, you can expect reliable vehicles, flexible payment options, and a team that works hard to get you on the roads of East Tennessee quickly and efficiently. For a stress-free car rental experience in the Knoxville area, Enterprise Rent-A-Car on Clinton Highway remains a top-tier choice for dependable service and a diverse vehicle selection.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6339 Clinton Hwy, Knoxville, TN 37912, USA
Enterprise Rent-A-Car Reviews
pricecallpickupbookthe futurefull sizeSUVgentleman2022point
★ 5★ 4★ 3★ 2★ 1Both of the ladies that worked with us were wonderful under pressure! They exceeded there previous record of 41 reservations. 10/3/25 they had 53 reservations and found cars for everyone! We will definitely go to that location again in the future!
October 10 · Emily ByrdBlond lady (manager) has very poor customer service, not welcoming at all doesn’t greet & seems to have some kind of attitude twice I’ve come in. Didn’t even acknowledge me both times I’ve come in once when I went in for pick up & then drop off. The only reason I’m giving this place a 2 star is because of Alyssa I think was her name she’s a tall brunette ... very sweet girl, very welcoming & her customer service skills are better than her superior. Due to the snobby unwelcoming attitude of a manager I will not be returning to this location moving forward sadly!
September 22 · Aussie DEnterprise at both locations on Clinton Hwy in Knoxville Tennessee are well staffed and so customer friendly! Great experience! Will definitely use again and recommend to others!
October 07 · Gayle EdmistonThe car was great, the issue was getting it on time. There were a lot of reservations due to fall break. Enterprise should not over-book rentals, and the vehicles should be ready as promised.
October 12 · Todd FordahlEnterprise hasn’t really changed; and that’s not to be taken as a compliment.The last two times I reserved a car for business trips with this company, there were issues that went *completely unresolved* by Enterprise corporate. Not as much as a phone call or email, which is pathetic.When I went to pick my car up, they didn’t have the kind I reserved (shocking!), but the young gentleman that helped me was more than kind and professional. (Kudos to the guy with the mustache.)Here’s where things got “meh…”The car I was given looked like it’d been off-roading / “mudding.” I was told that it was “too cold to run the pressure washer.” Alright; understandable. Cosmetically, no huge deal.Then I got in the car; there was a half tank of gas, and some kind of “sticky” substance was in the cupholders and door, likely from a spilled soda. Basically, the car looked like it had been returned shortly before I picked it up, and I’m certain that it hadn’t been cleaned. C’mon!On to mechanical concerns about the car;(Enterprise; you need to pay attention to this part…)1. The tires were in poor condition; see photo.2. The car needs a front end alignment; wheel was shaking if the car got over 45mph; on the interstate—this was UNSAFE. My rental was a 2022 model; and shouldn’t be that way at 50k miles.3. The car is past due for an oil change.The ONLY reason I chose Enterprise is due to the fact they had after-hours drop off. How many times can a rental experience be terrible before the company notices / makes an active change?The precedent has been set (with a VERY low bar), and I’m certain that I’m not the only one with these issues (based on other reviews I’ve seen.)Do yourself a favor, go elsewhere and look for a company that values your safety over making a dollar.Also, Enterprise—don’t bother giving a half-baked canned response to this review asking me to reach out to corporate. Not happening. Why? We all know that does absolutely nothing.Caveat emptor!!!!***FOLLOW UP! “Enterprise” responded to my review and said they’d like to “look into my billing issue?!?” I DON’T HAVE A BILLING ISSUE! Par for the course!***
February 21 · Mick James
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