Enterprise Rent-A-Car Introduce
For residents and visitors across the San Francisco Bay Area, having access to reliable, local transportation is a fundamental necessity. Enterprise Rent-A-Car in Redwood City, situated conveniently along the historic El Camino Real, stands as a trusted resource for all vehicle rental needs. As a well-established car rental agency, this branch is particularly focused on serving the "home city" market—meaning it’s the ideal choice for local residents who need a replacement vehicle while theirs is in the shop, a minivan for a family vacation down the California coast, or a passenger van for group travel to a Bay Area event. The service is structured to be seamless, professional, and accessible, ensuring that your life and travel plans remain uninterrupted.
This Enterprise location is more than just a place to pick up a set of keys; it's a dedicated provider of comprehensive mobility solutions. It offers a fleet that spans from fuel-efficient economy cars perfect for navigating Silicon Valley traffic to spacious SUVs and large passenger vans, classifying it also as a dependable van rental agency. This dual capability allows the branch to cater to a broad spectrum of California users, whether the trip is a short commute or a long-term cross-state adventure. Furthermore, the commitment to outstanding customer service, as highlighted by local patrons, positions this branch as a community-oriented business that genuinely values the renter's experience, often going the extra mile to assist customers during stressful times, such as after a vehicle accident.
The Redwood City Enterprise Rent-A-Car is strategically positioned in the heart of the Peninsula, making it an easy drive for anyone living or working in the mid-Peninsula region of California. The location sits directly on one of the main thoroughfares, El Camino Real, which is known for its accessibility and proximity to major residential and commercial areas.
Contact and location details are as follows:
- Address: 345 El Camino Real, Redwood City, CA 94062, USA
- Phone: (650) 366-9200
- Mobile Phone: +1 650-366-9200
For physical accessibility, the branch ensures that all members of the California community can utilize their services comfortably. The facility is equipped with a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility is a key factor in making the rental process straightforward and dignified for all customers. For those arriving by car, the location on El Camino Real offers excellent road connectivity, making pick-up and drop-off quick processes without the complexity of an airport terminal.
As a full-service transportation provider, Enterprise Rent-A-Car offers a robust package of services, tailored to both short-term needs and extended travel requirements for the California market.
A comprehensive list of services offered includes:
- Replacement Rentals: A core specialty of Enterprise, offering prompt vehicle rentals typically coordinated with insurance companies when a personal vehicle is undergoing repair after an accident.
- Diverse Car and Van Fleet: Rental options spanning all classes, including economy cars, sedans (standard, full-size, luxury), SUVs (compact, standard, full-size), pickup trucks, minivans, and 12- or 15-passenger vans.
- One-Way Rentals: Allowing customers the flexibility to rent in Redwood City and drop off the vehicle at another Enterprise location across the state or country, ideal for major moves or extended road trips out of California.
- Long-Term Car Rental: Providing flexible, extended rental periods of several weeks, a month, or more, which often includes competitive long-term rates and no mileage limits on most classes.
- Free Customer Pick-Up: A signature Enterprise service at non-airport locations, where the branch will pick up the renter (during business hours) and bring them back to the office to complete the paperwork and pick up their rental car.
- Refueling Service Options: Customers can choose between prepaying for fuel, having Enterprise refill the tank upon return (with a service fee), or refilling the tank themselves before returning the vehicle.
- Optional Protection Plans: Offering Damage Waiver (DW) and Extended Protection to provide coverage options for the rental vehicle and supplementary liability protection.
- After-Hours Vehicle Return: Providing a secure drop box for keys outside of normal business hours, allowing customers to return vehicles at their convenience (note: customers remain responsible for the vehicle until the branch opens and inspects it).
The Redwood City location is notable for several business and operational characteristics that make it a compelling choice for local California consumers. These highlights go beyond the standard rental transaction and speak to the company’s broader values and efficiency.
Key features and highlights include:
- Identifies as Women-Owned: Operating as a women-owned business is a point of distinction that contributes to supplier diversity within the Bay Area's competitive landscape.
- Active Military Discounts: Providing special rates and discounts for active military personnel, showing support for those who serve.
- Variety of Payment Methods: Accepts Credit Cards, Debit Cards, and NFC mobile payments, catering to the digital and diverse financial preferences of Bay Area users.
- Emphasis on Customer Service: Customer reviews frequently praise the staff for being "kind, respectful, and professional," highlighting the personalized and efficient service that is a hallmark of the Enterprise brand.
- Enterprise Plus® Rewards: Members of this free loyalty program can earn points towards free rental days on any available car with no blackout dates, adding substantial value for frequent renters.
The Enterprise Rent-A-Car location in Redwood City presents a particularly strong case for users in the California region looking for a stress-free and reliable car rental experience. The highly praised quality of customer service—from an agent patiently explaining car features to efficient check-in and check-out processes—makes this location ideal for customers, especially those renting under less-than-ideal circumstances, such as needing a vehicle after an unexpected accident.
The designation as a women-owned business further adds an element of community support for customers who prioritize patronizing diverse local enterprises. Combined with the offer of discounts for active military members, the branch demonstrates a clear commitment to serving various community segments. For anyone in the Peninsula area needing a car rental, especially if their vehicle is in the shop, the free pick-up service, extensive vehicle selection, and general focus on the "home city" renter make this Enterprise Rent-A-Car a superior local choice. Its combination of accessible location, diverse fleet (including the ability to handle van rentals), and dedication to customer satisfaction makes it a standout option for maintaining mobility in the dynamic Bay Area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
345 El Camino Real, Redwood City, CA 94062, USA
Enterprise Rent-A-Car Reviews
priceinsuranceteamcleanchoicegentlemandeskdistancesystemused car
★ 5★ 4★ 3★ 2★ 1I unexpectedly needed to rent a car when my car was damaged. Needless to say, I wasn’t as clear-minded as usual when I arrived unannounced at the Redwood City Enterprise Rent-a-Car. Mo was at the front desk and couldn’t have been more kind, respectful or professional. He really listened to me and – on short notice – arranged for me to rent a car I would feel comfortable and safe to drive. He patiently took time to make sure I knew how to access the many features of the rental car. I couldn’t be more grateful.
October 13 · Donna ScheiflerAnother great experience at Enterprise. Recently I have rented several times at various Enterprise locations, either via National or directly thru Enterprise. What continues to impress me is the quality of customer service at each location. This time it was in Redwood City location and James helped when I needed a quick rental of a pick up for just the day. He was polite helpful and efficient. I think it was ?Dillon who checked me back in. Really nice to interact with people who actually seem to enjoy their jobs and the customers. Enterprise must be doing a good job hiring, training, and retaining staff-keep it up.
August 13 · Rena RussellIncredibly unreliable branch that never has the vehicle type that was reserved online. This branch has ruined my plans on no less than four occasions, and they do nothing to make it right but say 'oops, making a reservation doesn't guarantee we'll have the vehicle'. What's the point then?If you aren't on a schedule or don't need a specific vehicle type, go for it. If not stay away.
September 03 · Jackson MeredithThe team at Enterprise Redwood City consistently delivers outstanding service with professionalism and teamwork. Dillon, the Branch Manager, provides strong leadership, and James, the Assistant Manager, supports the team excellently.I also want to highlight one team member—though I forgot his name—who assisted me with the car. He was absolutely amazing and made the experience seamless.Together, this group creates a positive and efficient work environment. It’s a privilege to work with such a talented and committed team.
July 28 · Firas HaimourI am very pleased to have rented out with Enterprise at Redwood City. The manager, Dillon, as well as James, Zion and Ryan, were so helpful throughout the process. I recently was in a car accident, and they knew I needed a car rental through my insurance, which had a limit on it, but they didn't have a car that would fit the range. They kept an eye out, looked for other locations around the peninsula, and were very persistent in helping me, even during their busiest time. With the number of times I came back for a car rental, everyone was very personable and willing to help me out. I am happy and give this place a 5 star review because the team deserves it :)
June 25 · Anna C
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