Enterprise Rent-A-Car

- 4385 Electric Rd, Roanoke, VA 24018

For residents and visitors in the Roanoke Valley area of Virginia, having access to reliable, local transportation is essential for everything from everyday errands to weekend getaways on the Blue Ridge Parkway. The Enterprise Rent-A-Car branch, located conveniently on Electric Road in Roanoke's Tanglewood area, serves as a key local resource. It operates as both a comprehensive Car Rental Agency and a dedicated Van Rental Agency, focusing on the “home city” market—meaning they specialize in rentals for people who are already in the area, whether they need a replacement vehicle, a large van for a group trip, or an extra car for a personal need.

A notable distinction of this specific Enterprise location is its status as a women-owned business, which can be an appealing factor for customers looking to support diverse local enterprises within Virginia. The business prides itself on offering a wide range of vehicle options, from fuel-efficient economy cars for daily driving around the Roanoke area to spacious minivans and full-size SUVs for family trips across the Commonwealth. They also cater to customers needing a rental following an accident, often working closely with insurance providers to facilitate the process and offer special, reduced insurance rates when applicable.

Enterprise is renowned for its commitment to customer service and maintaining a high-quality fleet. For local Virginia users, this non-airport branch on Electric Road is a central point for resolving transportation needs with personalized service, setting it apart from high-volume airport desks. While customers should always verify their reservation details and expected charges, this location aims to provide a reliable solution for temporary vehicle needs.

The Enterprise Rent-A-Car branch is situated in the heart of the Tanglewood district of Roanoke, VA, placing it near major commercial centers and residential communities. This is an advantage for Roanoke County and Salem residents who prefer a non-airport pick-up location. The location is easily accessible from primary local thoroughfares, providing a convenient drop-in point for residents.

The precise physical address is:

Address: 4385 Electric Rd, Roanoke, VA 24018, USA

The operating hours cater to standard business needs, generally running from 8:00 AM to 6:00 PM Monday through Friday, with reduced hours on Saturday and closure on Sunday. It is important to note that, unlike some airport branches, this local office explicitly states that After Hours Drops Service is not available, meaning vehicles must be returned during the established business hours.

Accessibility for all customers is a priority at this location, featuring a clearly marked Wheelchair Accessible Entrance to the office. A dedicated Wheelchair Accessible Parking Lot is also available, ensuring convenience for customers with mobility limitations. General On-site Parking is provided for easy pick-up and drop-off of rental vehicles.

The Enterprise Rent-A-Car on Electric Road functions as a full-service rental agency, providing solutions for both short-term personal use and long-term commercial needs.

• Comprehensive Vehicle Fleet: Offers an extensive selection of vehicles, including economy cars, compact, intermediate, and full-size sedans, as well as SUVs (from small crossovers to full-size models like the Chevrolet Suburban).
• Van and Group Rental: Specializes in larger capacity vehicles, including Minivans (e.g., Chrysler Pacifica or similar) and Passenger Vans (up to 15-passenger models), which are ideal for sports teams, church groups, or large family outings in Virginia.
• Insurance Replacement Rentals: Works directly with local insurance companies to provide replacement vehicles for customers whose cars are undergoing repairs after an accident, often at special contracted rates.
• One-Way Rentals: Provides the flexibility to pick up a car at this local office and drop it off at another Enterprise location across Virginia or the broader United States.
• Refueling Options: Customers have the choice to pre-pay for a full tank of fuel, refuel the vehicle themselves prior to return, or have Enterprise refill the tank after return (with associated charges).
• Additional Protection Products: Offers optional coverage products such as the Damage Waiver (DW) and Supplemental Liability Protection (SLP) to provide customers with peace of mind during their rental period.

This specific Enterprise location incorporates several key features that benefit the local Virginia customer base.

• Active Military Discounts: The agency extends special discounted rates for active-duty U.S. military members, retired personnel, veterans, and their families, often providing a 5% discount off base leisure rates or special contracted rates for official government travel. Military ID or official orders may be required at the time of rental.
• Identifies as Women-Owned: As a women-owned establishment, the branch offers a unique local characteristic that may appeal to customers who prioritize supporting minority and women-led businesses in the Roanoke community.
• Payment Flexibility: Accepts all major Credit Cards, Debit Cards (though with specific requirements for authorized drivers and age), and modern NFC Mobile Payments for a quick, digital transaction experience.
• Enterprise Plus® Rewards: Offers customers the opportunity to enroll in the free loyalty program, allowing them to earn points for every qualifying rental dollar spent, redeemable for free rental days with no blackout dates.
• Pick-Up Service: As a neighborhood location, Enterprise is widely known for offering a Pick-Up Service Available feature, which provides local customers with a courtesy ride to the rental office to pick up their vehicle.

For making or modifying reservations, confirming specific vehicle types, or inquiring about pick-up services, Virginia customers should use the following direct contact details for the Roanoke Tanglewood branch.

Address: 4385 Electric Rd, Roanoke, VA 24018, USA

Phone: (540) 772-8262

Mobile Phone: +1 540-772-8262

Choosing the Enterprise Rent-A-Car on Electric Road in Roanoke is highly recommended for local Virginia residents who value personal service and convenient neighborhood access over the speed of an airport counter. The location's focus on the “home city” market makes it an ideal choice for insurance replacement needs—a common scenario that often requires close coordination with local agents, which this branch is structured to handle efficiently.

The unique combination of a strong, diverse fleet (including essential van rentals), the benefit of a publicly acknowledged women-owned business status, and the valuable Active Military Discounts positions this branch as a community-focused provider. The offering of the complimentary Pick-Up Service is a significant advantage, removing the logistical headache of getting to the rental office, especially for customers whose personal vehicle is unavailable. While experiences can vary, the commitment to working directly with insurance companies and providing a range of payment options underscores a strong focus on accommodating the complex needs of local customers in the Roanoke, VA region. For any rental, always remember to confirm all details directly with the office to ensure a smooth, professional experience.

Enterprise Rent-A-Car

4385 Electric Rd, Roanoke, VA 24018, USA