Budget Car Rental Introduce
When traveling into Virginia’s Blue Ridge region, securing reliable transportation is the first step to enjoying the area's stunning mountain views, vibrant city life, and historic attractions. The Budget Car Rental office in Roanoke, VA, conveniently located right at the Roanoke-Blacksburg Regional Airport (ROA), is a primary resource for Virginia residents and visitors needing immediate, on-site vehicle access. Operating both as a full-service Car Rental Agency and a specialized Van Rental Agency, this location is equipped to handle diverse travel demands, from a quick weekend trip to a long-term business stay.
Budget Car Rental’s core appeal lies in providing competitively priced vehicles across a wide range of classes. For those flying into the region, or locals needing a temporary vehicle without the hassle of navigating off-airport locations, the ROA office is designed for efficiency. While the core mission is to offer budget-friendly options, the quality and selection of the fleet are intended to meet various needs, ensuring you can find a car that suits both your itinerary and your wallet. It is essential for customers to use their online tools and confirm their booking to ensure the best possible experience upon arrival, especially given the operational nature of busy airport rental centers.
This on-site branch, classified under Service options: Onsite services, aims to streamline the process from baggage claim to highway, making it a key component of the local travel infrastructure for the Roanoke Valley.
The Budget Car Rental office is strategically positioned at the Roanoke-Blacksburg Regional Airport (ROA), making it the most direct and convenient option for air travelers. Its proximity to Interstate 81 and Interstate 581 means that once you have picked up your vehicle, access to Downtown Roanoke, Blacksburg (home of Virginia Tech), and the scenic Blue Ridge Parkway is quick and simple.
The rental counter is typically situated within the airport terminal itself, often near the baggage claim area, minimizing the distance customers must travel from their flight. The exact location details are:
Address: 5202 Aviation Dr NW, Roanoke, VA 24012, USA
This location provides comprehensive accessibility features for all customers. These include a clearly marked Wheelchair Accessible Entrance to the terminal and rental counter area, ensuring easy entry. Additionally, Wheelchair Accessible Parking Lot spaces are available, which are vital for customers with mobility requirements picking up or returning a vehicle. Furthermore, general On-site Parking is available for the fleet and for quick customer transactions. With extended operating hours on weekdays and weekends (Monday-Friday: 7:00am - 11:30pm; Saturday: 8:00am-9:00pm; Sunday: 8:00am-11:30pm), the office caters effectively to late arrivals and early departures common at regional airports.
The Roanoke Budget Car Rental provides a range of transportation solutions, focusing on speed and flexibility for travelers in Southwest Virginia.
- Diverse Vehicle Fleet: Offering various car classes, including economy, compact, intermediate, full-size, and luxury sedans, as well as SUVs (small, mid-size, and full-size) to fit individual, family, and business needs.
- Van Rentals: Specializing in larger vehicle options, including minivans (typically 7-passenger) and larger passenger vans (such as 12- and 15-passenger models), which are ideal for group travel to Virginia Tech events or shuttling families.
- One-Way Rentals: Facilitating flexible travel plans by allowing customers to pick up a vehicle at ROA and drop it off at another Budget location across Virginia or the country.
- Fuel Plans and E-Toll Services: Offering optional products like fuel purchase options (EZFuel, Self Refueling, or Refueling Service) and electronic toll payment systems (e-Toll) to simplify the driving experience on Virginia’s highways.
- Fastbreak Service: An expedited check-in/check-out program designed to speed up the process for frequent renters, allowing them to bypass the counter and quickly grab their keys.
- Roadside Assistance: Providing optional Extended Roadside Assistance for peace of mind, covering services like key replacement, jump starts, and flat tire replacement.
For Virginia users, Budget at ROA offers specific advantages and features designed to provide value and convenience.
- Active Military Discounts: The agency extends special rates and discounts for active U.S. armed forces veterans, active-duty personnel, National Guard and Reservists, and military spouses, recognizing the large military presence across the state. These savings can be significant, often reaching up to 35% off the base rate, though terms apply and verification is required.
- Onsite Airport Convenience: Being located directly within the Roanoke-Blacksburg Regional Airport terminal means no need for a shuttle bus, allowing travelers to transition directly from their flight to their rental car with minimal delay.
- Flexible Payment Options: The branch accepts major Credit Cards, and under specific conditions (often requiring a ticketed return travel itinerary at airport locations), Debit Cards. NFC Mobile Payments are also accepted for a fast, contactless checkout process.
- Extended Hours: The late closing times on most days (up to 11:30 PM) are particularly beneficial for travelers experiencing flight delays or arriving on late-night routes into Roanoke.
- Accelerated Check-in: Customers can utilize the company's online Accelerated Check-in service to save time at the counter, a benefit that significantly improves the pick-up experience at the airport.
For making or confirming reservations, especially for specialized vehicles like passenger vans or to inquire about after-hours procedures, Virginia customers should use the following direct contact information for the Roanoke-Blacksburg Regional Airport branch.
Address: 5202 Aviation Dr NW, Roanoke, VA 24012, USA
Phone: (540) 265-7328
Mobile Phone: +1 540-265-7328
The primary reason to choose Budget Car Rental at the Roanoke-Blacksburg Regional Airport (ROA) is convenience and speed, especially for travelers in the Southwest Virginia area. The on-site location is the most direct route to ground transportation after a flight, which is an undeniable advantage when facing long travel days or late-night arrivals. The operational efficiency, supported by features like the Fastbreak service and Accelerated Check-in, is designed to minimize your wait time and maximize your road time.
Furthermore, the financial benefits are worth noting. Budget offers a compelling value proposition, which includes significant savings for the Virginia military community through its Active Military Discounts. For those needing larger transport, the availability of both minivans and full-size passenger vans directly at the airport simplifies the logistics for families or groups exploring the Blue Ridge Mountains or traveling to university functions. While customer experiences can vary, as with any high-volume airport operation, choosing this location provides access to a large fleet, extended service hours, and essential optional services—like E-Toll and Roadside Assistance—that are tailored to the needs of a Virginia road trip. For the best outcome, customers should always confirm their specific reservation details and vehicle availability with the local office prior to arrival.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental Reviews
deskcredit cardpickupprepaiddebit cardnumberflightmorningcalldiscount
★ 5★ 4★ 3★ 2★ 1I was told I was going to get a full refund instead I only got 2days of the rental and a coupon so I feel I was lied to by budget that I as a customer trusted im not happy with this type of serviceI feel cheap and budget i can't trust no more first time I witnessed an ant infested vehicle, dirty even buggers .vehicle with contract that belongs to another customer. If budget doesn't care about their reputation then I don't care either it was a nightmare and I never got to see my daughter."Xavier i received your message I did what you instructed I await to see the outcome ."
July 17 · Legend 2080Budget will rent you a car online, charge your credit card for it, send you a confirmation code by email, then have no car available when you arrive and not give a damn! I arrived at Budget to pick up my confirmed rental car after 24 hours of traveling, it was 10:30pm in a small city, and I was an hour's drive from home. I stood there a while just trying to keep myself from melting down. I ended up having to rent a hotel room near the airport ($120), catch a shuttle back to the airport the next day, and take a bus home. Budget has a database for its inventory - why is it possible to rent a car when none is available?To add insult to injury, when I called the company to get a refund (because, of course, the desk agent could not process an automatic refund after he explained there was no vehicle for me), I was told it would take 10 days to process the refund and, as a show of good faith, I could have a 10% off coupon (value of less than $10) for my next Budget rental (within 6 months).Great job, Budget. Truly epic. Thanks for giving me the shaft at every turn.Given the pattern of bad faith and worse business practices evidenced in many of the reviews here, I'll be reporting you to the BBB and other officials.
September 05 · Laurie SalleeDO NOT RENT FROM THIS COMPANY!!On August 17th I returned my rental car early in the AM to their drop box. After returning the keys I realized I had left my phone in the vehicle and it was locked. The location wouldn't be open until 7AM, which if I waited I would have missed my flight. I have been trying now for 3 days to reach this location. I have filed a lost and found report, but being that this is a smaller location I can't file the report online so they filed the report over the phone, which now they are saying they have no way of finding since I did not receive a reference number. Every time I call, I'm routed to a call center. Supposedly the call center, and their superiors have no way of contacting the location. How is that possible? How do it's employees contact their employers? I have an app that tracks my phone, it shows it is in their facility currently. It is a small airport, how have I not been contacted? They have contact information from the reservation. They found the phone the same day I returned the vehicle, my husband watched it move from the car, to another location (possibly to be cleaned) and then back to the location but inside this time. I want my phone returned. While it is my fault it was left, I am not requesting anything outrageous. Every time I speak to a call center representative I have gotten the run around, and sudden alternate numbers that don't actually go to the location I'm requesting. To say I am frustrated is an understatement.
August 20 · Marina SkidmoreHad a reservation for a rental today, when I got there it wasn’t ready. Ok no problem but the woman working the desk clearly hated her job! Extremely unpleasant and had no answer for how much longer the SUV would take to be ready like we were bothering her to do her JOB! Then they called an hour and a half after I left to tell me it was final ready! Will never use budget again because that was one of the worst customer service experiences I have ever had! Don’t have a customer service job if you hate working with the public!
August 23 · Elijah WidnerFelt scammed!! I reserved a SUV online and in the check in they asked me to sign all the paperwork stuff (as usual) before they showed the car and handed me the keys. When I get to the car I noticed the car was in an accident see pictures. The gas tank lid was dangling!! The front passenger frame had a huge dent. They did not say anything about the car condition during check in. I went back and told the car situation and they pretended they were not aware of the car situation. How can you not aware such thing!!? I then asked for a replacement SUV and was told they don’t have any other SUV!!. They even refused to upgrade me to a truck and only offered me to replace it with a sedan (an old Altima) but for the same cost as SUV!! Well guess what I had to accept that stupid offer because I didn’t have any other choice. This should be illegal. It was by far my worst rental car experience I ever had.
November 03 · M T
More Car Rental Near Me
Avis Car Rental3.0 (185 reviews)5202 Aviation Dr NW, Roanoke, VA 24012, USA
Enterprise Rent-A-Car3.0 (388 reviews)5202 Aviation Dr NW, Roanoke, VA 24012, USA
Alamo Rent A Car4.0 (58 reviews)5202 Aviation Dr NW, Roanoke, VA 24012, USA
National Car Rental4.0 (88 reviews)5202 Aviation Dr NW, Roanoke, VA 24012, USA
Hertz Car Rental - Roanoke Regional Airport3.0 (134 reviews)5202 Aviation Dr NW, Roanoke, VA 24012, USA
Dollar Car Rental - Roanoke - Blacksburg Regional Airport2.0 (36 reviews)5202 Aviation Dr NW, Roanoke, VA 24012, USA
Enterprise Rent-A-Car4.0 (174 reviews)7603 Williamson Rd, Roanoke, VA 24019, USA
Enterprise Rent-A-Car4.0 (211 reviews)4701 Melrose Ave NW, Roanoke, VA 24017, USA
Enterprise Rent-A-Car4.0 (644 reviews)1603 Williamson Rd NE, Roanoke, VA 24012, USA
Rent-N-Ride5.0 (26 reviews)501 Marshall Ave SW # C, Roanoke, VA 24016, USA
Hertz Car Rental - Salem - East 4th Street3.0 (168 reviews)231 E 4th St, Salem, VA 24153, USA
Avis Car Rental3.0 (15 reviews)3137 Brambleton Ave SW, Roanoke, VA 24018, USA
Categories
Top Visited Sites
Hertz Car Rental - Oak Park - West Madison Street2.0 (310 reviews)
Enterprise Rent-A-Car4.0 (692 reviews)
Alamo Rent A Car2.0 (33 reviews)
Avis Car Rental3.0 (124 reviews)
Jeep SUV Rental Greensboro5.0 (8 reviews)
National Car Rental4.0 (160 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Why Airport Car Rentals Are Always More Expensive — and When They’re Worth It
Tips for Veteran Drivers Renting Cars After Military Service
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
