Enterprise Rent-A-Car Introduce
If you live in the Chicago Southland area, or are simply passing through and need reliable transportation, the Enterprise Rent-A-Car location in Blue Island, Illinois, offers a friendly, professional, and high-quality solution for all your rental needs. Known globally for its commitment to customer service, this local branch specializes in both car and van rentals, serving local residents, travelers, and businesses throughout the region. Whether you need a replacement vehicle while yours is in the shop, a minivan for a family trip, or a cargo van for a big move, this location aims to provide a hassle-free experience with the kind of personal touch you expect from a dedicated neighborhood business.
A notable distinction of this particular Enterprise branch is its identification as a women-owned business. This designation speaks to a commitment to diversity in business leadership and often translates to a deeply rooted focus on community connection and exceptional customer care. By choosing to rent here, you are supporting a local business that values excellent service and accessibility for all customers across Illinois.
The feedback from local customers consistently highlights the exceptional service at this Blue Island location. Patrons frequently mention the speed and efficiency of the rental process, noting that they are "in and out in no time" and praising the polite and helpful staff who take the time to explain everything clearly. This focus on customer experience—including the ability to sometimes select your preferred vehicle from the available options—is what truly sets this branch apart. Should a problem ever arise with your rental, the team is known for having "no problem just switching the vehicle out and putting you in a new one," demonstrating a strong commitment to keeping your trip on track.
The Enterprise Rent-A-Car agency in Blue Island is strategically situated to serve a wide radius of the surrounding area. Its convenient location at 11945 Western Ave places it right in the heart of Blue Island, making it easily accessible for residents of neighboring Illinois towns like Calumet Park, Crestwood, Alsip, and others across the Southland region. The Western Avenue address is a major thoroughfare, ensuring simple navigation to and from the rental office. The presence of on-site parking provides a convenient experience for customers dropping off their personal vehicle before picking up their rental.
In terms of accessibility, the location goes above and beyond to accommodate everyone. It features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that all members of the Illinois community can access their services with ease and comfort.
This Blue Island location acts as both a car rental agency and a van rental agency, offering a robust and diverse fleet to meet various transportation demands, ranging from personal use to commercial needs. Their services are designed to be flexible and comprehensive.
Services Offered:
- Car Rentals: A broad selection of vehicles is typically available, including fuel-efficient economy cars, comfortable full-size sedans, and spacious SUVs, catering to daily commutes, weekend getaways, and family vacations.
- Van Rentals: Specializing as a van rental agency, they provide options like minivans for passenger needs and cargo vans for moving or business logistics, offering crucial utility for local residents and contractors.
- Customer Choice: Patrons have reported a positive experience where they can often choose which car they prefer from the available fleet, adding a level of personalization to the rental process.
- Vehicle Switching: Exceptional customer service includes a straightforward process for switching out a vehicle if a problem is encountered, ensuring you always have a reliable ride.
- Flexible Payment Options: The location accepts multiple forms of payment, including major credit cards, debit cards, and modern NFC mobile payments, providing a variety of convenient ways to complete your transaction.
- Local Pick-Up Service: Enterprise is well-known for offering a complimentary local pick-up service, a huge convenience for customers who need a car but may not have a way to get to the branch. This is a vital service for residents in the Southland area.
This branch offers several key features and highlights that make it a compelling choice for car rental in the Illinois region, focusing on both accessibility and value.
Features / Highlights:
- Identifies as Women-Owned: Choosing to rent here means supporting a women-led business, a commitment to diversity in the local Illinois economy.
- Active Military Discounts: The branch proudly offers active military discounts, providing a well-deserved savings opportunity for service members and their families traveling for leisure or official business. This is part of the larger commitment Enterprise has to the military community.
- High Customer Satisfaction: Reviews frequently praise the A1 customer service, politeness of the staff, and the efficiency of the check-in and check-out process.
- Deposit Transparency: While a security deposit is required for rentals (customer reviews suggest an amount around $300, though actual deposit amounts can vary based on rental cost and payment method), the process is standard in the industry, and the team is ready to explain the details upon reservation or pickup.
- Accessibility Focus: The provision of wheelchair accessible entrance and parking ensures that the service is available to the entire community.
The Enterprise team in Blue Island is available to assist you with reservations, vehicle selection, and any questions you may have about your rental.
Contact Information:
Address: 11945 Western Ave, Blue Island, IL 60406, USA
Phone: (708) 824-9094 (Local Number)
Mobile Phone: +1 708-824-9094
Operating Hours for this local branch are typically Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. Please note that the location is typically closed on Sundays, a common practice for many neighborhood rental agencies, which is worth planning around if your travel falls on a weekend.
For Illinois residents seeking car or van rentals, choosing the Enterprise location in Blue Island is a smart decision for several compelling reasons. Beyond the globally recognized quality and reliability of the Enterprise fleet, this local office provides tangible benefits right in your neighborhood.
What is worth choosing:
The combination of being a women-owned business and a pillar of the community elevates this Enterprise branch above the typical chain experience. You get the quality assurance of a national brand with the personalized, friendly, and efficient service of a dedicated local team. The genuine "A1" customer service, as described by past renters, means a clear and easy process from start to finish. Furthermore, the inclusion of special offers like active military discounts shows a commitment to serving specific segments of the local populace, providing real value back to the community. Finally, the convenience of the Western Avenue location, combined with on-site parking and a strong emphasis on accessibility, makes Enterprise Rent-A-Car in Blue Island a dependable, welcoming, and high-quality choice for all your transportation needs in the Chicago Southland area.
Whether you are an Illinois resident needing a vehicle for insurance replacement, a new driver looking for a short-term rental, or a business owner requiring a commercial van, this Blue Island team stands ready to deliver an excellent rental experience. The emphasis on customer satisfaction, including the ability to quickly switch out a vehicle if necessary, demonstrates a business model focused on your peace of mind while on the road.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
11945 Western Ave, Blue Island, IL 60406, USA
Enterprise Rent-A-Car Reviews
phoneislandmanagementpatientfeeemployeespeoplediamondfull size cargas
★ 5★ 4★ 3★ 2★ 1Had a really great experience with this location! I was in and out in no time and was able to pick which of the cars they had I preferred. The only things I think that could be better is how much they charge for a deposit, it was $300 and my car rental was under $150 also, would love if they were open Sunday’s! Will definitely be coming back next time I need to rent a car.
August 07 · anita sEvery time I’ve rented a car at enterprise, their customer service was A1. They put me in something that I asked for or similar to it. If you have a problem with the vehicle, they have no problem. Just switching the vehicle out and putting you in a new one and the workers are so polite And they explained things on a level where you could understand
October 14 · Thelma CheathamI have rented cars many times and this is the worst experience I have ever had. Wait times are unnecessary, and the staff is unfriendly and unprofessional. A female worker was cussing to another worker with the door opened. So unprofessional. A corporate boss or district manager needs to put this place under review. Enterprise in a near suburban Chicago area with a different demographic would not treat customers unfriendly and unprofessional. It is apparent why a certain customer base comes here. Better training, employee discipline, and high customer service are sorely needed. In the meantime, until this place changes, NOT RECOMMENDED.
July 09 · Jayden MillerCustomer Service was top tier. Everyone I encountered from obtaining the rental to the return, in person and over the phone was amazing. Friendly, knowledgeable, easy to work with and professional!
September 11 · Lesia FreemanThe experience at the ENTERPRISE location at 11945 S. Western Ave., here in Chicago, Ill., was great! The sales person, Malik, was very attentive and knowledgeable. Even, on a personal note, agreed to look up the murder/mystery book I wrote, Crimes Glass Vanity, online. I will definitely rent from ENTERPRISE again!
August 27 · Charles Hunter
More Car Rental Near Me
Ritzy Rentals0.0 (0 reviews)13433 Kolmar Ave, Crestwood, IL 60418, USA
Hertz Car Rental2.0 (205 reviews)5009 Cal Sag Rd #410, Crestwood, IL 60418, USA
Enterprise Rent-A-Car4.0 (491 reviews)1820 W 87th St, Chicago, IL 60620, USA
Enterprise Rent-A-Car4.0 (838 reviews)4700 SW Hwy, Oak Lawn, IL 60453, USA
POINT A TO B CAR & SCOOTER RENTALS4.0 (24 reviews)Chicago, IL 60620, USA
Hertz Rental4.0 (8 reviews)8430 S Cicero Ave, Burbank, IL 60459, USA
Budget Car Rental3.0 (146 reviews)8181 S Cicero Ave, Chicago, IL 60652, USA
Enterprise Rent-A-Car4.0 (458 reviews)16130 State St, South Holland, IL 60473, USA
Rent-A-Wreck4.0 (554 reviews)5225 W 79th St, Burbank, IL 60459, USA
Chicago Express Transportation5.0 (54 reviews)4325 Frontage Rd ste 106, Oak Forest, IL 60452, USA
Enterprise Rent-A-Car4.0 (485 reviews)6801 W 95th St, Oak Lawn, IL 60453, USA
Exotica Rentals5.0 (5 reviews)11009 SW Hwy, Palos Hills, IL 60465, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (386 reviews)
Manhattan Rent A Car5.0 (2 reviews)
Enterprise Rent-A-Car3.0 (176 reviews)
Enterprise Rent-A-Car4.0 (57 reviews)
Avis Car Rental3.0 (141 reviews)
Enterprise Rent-A-Car4.0 (647 reviews)Trending Car Rental Blog Posts
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
Why Some Rental Cars Have GPS Trackers and What It Means for You
How to Know If a Rental Car Company’s “Unlimited Mileage” Really Means It
The Real Story Behind “No Deposit” Car Rental Deals
How to Avoid Paying for Optional Equipment You Don’t Need in a Rental Car
Best Ways to Split Rental Car Costs Among Group Travelers
