Enterprise Rent-A-Car

- 16040 S Lincoln Hwy, Plainfield, IL 60586

For residents and visitors navigating the greater Chicago suburbs, finding reliable, local transportation is essential. The Enterprise Rent-A-Car branch located in Plainfield, IL, serves as a primary resource for both short-term personal car rentals and commercial van needs. Situated strategically on a major thoroughfare, this location provides a convenient option for those who need a replacement vehicle following an accident, a minivan for a family trip, or a cargo van for a local move within Illinois.

As a recognized and established name in the industry, Enterprise focuses on providing a wide range of rental solutions. This specific branch is classified as both a Car rental agency and a Van rental agency, meaning its fleet extends beyond standard sedans to include vehicles necessary for larger groups or significant hauling projects. They understand the diverse mobility demands of the bustling Illinois area, from daily commutes to large-scale weekend activities.

An interesting highlight of this Plainfield branch is its identity; it proudly Identifies as women-owned. Furthermore, the location demonstrates a commitment to community support by offering Active military discounts, a valuable benefit for the service members and families residing near the Joliet/Plainfield area. While the business is often praised for excellent, flexible, and professional local customer service—with one customer noting the manager, Rio, was the "best part" and the cars were "that nice"—it is important for customers to be aware that experiences can vary, as one detailed review highlighted issues with breakdown assistance and corporate communication during a vehicle malfunction. Enterprise, however, offers a robust roadside assistance program available to all renters to help resolve such issues.

The Enterprise Rent-A-Car branch is ideally located for easy access for drivers throughout Will County and the southwest suburbs of Chicago.

The physical address is:

16040 S Lincoln Hwy, Plainfield, IL 60586, USA

Its placement directly on South Lincoln Highway makes it highly visible and easy to reach from neighboring communities like Joliet, Shorewood, and Crest Hill. The convenient location minimizes travel time for local users who are often renting due to insurance claims, vehicle servicing, or business needs.

The branch also ensures a high level of physical accessibility, which is important for all customers in the Illinois community:

• Wheelchair accessible entrance: Ensuring that all customers, regardless of mobility, can easily enter the office to complete the rental paperwork.
• Wheelchair accessible parking lot: Providing designated, convenient parking spaces for drivers and passengers with disabilities.

The standard operating hours for the Plainfield S. Lincoln Hwy location are generally Monday through Friday from 7:30 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM, remaining closed on Sunday. It is always best practice to confirm the hours directly with the branch, especially when planning a return, as after-hours returns are typically available via a secure key drop box, but the customer remains responsible for the vehicle until an employee inspects it the next business day.

As a dual Car rental agency and Van rental agency, this Enterprise location offers a comprehensive array of vehicle types and specialized services tailored to meet the varied demands of the Illinois market.

• Extensive Car Rental Fleet: Availability of all vehicle classes, including:
  • Economy and Compact cars for fuel efficiency and city driving.
  • Mid-size and Full-size sedans, often used for replacement rentals or business travel.
  • SUVs (Small, Standard, and Large) to accommodate families and luggage for weekend trips.
  • Luxury and Premium sedans for upscale travel or special events.
• Diverse Van Rental Options: A crucial offering for group travel and hauling needs, including:
  • Minivans (7- and 8-Passenger) for family vacations.
  • 12- and 15-Passenger Vans, perfect for group outings, sports teams, or organizational events.
  • Cargo Vans (Compact and Heavy-Duty) for moving, large shopping trips, or business inventory transport.
• Insurance Replacement Rentals: Seamless coordination with local insurance providers for customers needing a vehicle while theirs is in the shop for repair.
• Local Pick-Up Service (Varies): While the primary focus of this location is over-the-counter rental, Enterprise is widely known for its "We'll Pick You Up" service, a convenient option that helps customers get to the branch to collect their rental vehicle. Customers should always call the local number to confirm current availability.
• Flexible Payment Options: Accepting various forms of payment to accommodate all customers, including Credit cards, Debit cards, and modern NFC mobile payments.

The Plainfield Enterprise branch offers several noteworthy characteristics that contribute to its standing as a valuable local business in the Illinois community.

• Women-Owned Business Designation: The branch proudly Identifies as women-owned, supporting diversity and local economic growth within the Plainfield area.
• Active Military Discounts: A consistent commitment to providing Active military discounts offers significant savings and support for those serving the country and their families.
• Highly Rated Local Customer Service: Despite occasional corporate-level difficulties, the local team is frequently highlighted for exceptional service, with employees noted for their professionalism, flexibility, and helpfulness, demonstrating a commitment to personalized interaction.
• Clean and Newer Fleet: Customers consistently praise the quality and maintenance of the vehicles, noting the cars are "clean" and "nice," which contributes significantly to a positive rental experience. The branch provides access to late-model vehicles, such as the 2025 Chevy Malibu mentioned in one of the reviews, ensuring a modern driving experience.
• Diverse Payment Acceptance: Beyond standard credit cards, the acceptance of Debit cards and modern NFC mobile payments provides maximum convenience and flexibility for renters.
• After-Hours Returns: Providing a key drop box system allows customers to return vehicles outside of standard business hours, a necessary feature for those with tight travel schedules or late-night returns.

To check vehicle availability, confirm a reservation, or inquire about the specific rental policies for the Plainfield location, customers can use the following contact information.

Address: 16040 S Lincoln Hwy, Plainfield, IL 60586, USA

Phone: (815) 577-2000

Mobile Phone: +1 815-577-2000

For immediate roadside assistance related to a rental vehicle issue, Enterprise maintains a separate 24/7 national line, ensuring that help can be dispatched quickly should an unexpected mechanical failure occur, even on busy urban expressways like those in Chicago.

Choosing the Enterprise Rent-A-Car branch on South Lincoln Highway in Plainfield is a solid choice for Illinois residents looking for a blend of selection, local care, and organizational reliability. This location shines when you need a wide variety of vehicles, ranging from a basic sedan for a short trip to a large Van rental agency product for a big event. The high praise for the local staff, including a branch manager who has earned customer loyalty through flexible and professional assistance, speaks volumes about the quality of the in-person experience.

It is particularly worth choosing this branch if you are an Active military member looking to utilize the valuable discounts offered, or if you appreciate supporting a locally operating, women-owned business in your community. Furthermore, the modern payment options, including NFC mobile payments, streamline the process and make the pick-up and drop-off quick and convenient. While nationwide services can occasionally face corporate communication or roadside challenges—as highlighted in one review—the local team's commitment to swiftly resolving issues and getting a replacement car ready is the reason many return. For a dependable, well-maintained rental vehicle backed by dedicated Plainfield customer service, this Enterprise location offers a strong value proposition for the southwest Chicago suburbs.

Enterprise Rent-A-Car

16040 S Lincoln Hwy, Plainfield, IL 60586, USA