Enterprise Rent-A-Car Introduce
For residents and visitors navigating the diverse transportation needs of the greater Los Angeles area, a truly exceptional local car rental experience can make all the difference. Enterprise Rent-A-Car in Marina Del Rey, located conveniently on Washington Boulevard, is repeatedly highlighted by local customers as an outlier in the industry, consistently providing service that goes well beyond the expected standard. While many rental agencies are viewed merely as a necessary utility, this specific Enterprise branch distinguishes itself through a deeply rooted culture of friendliness, professionalism, and genuine customer care.
The agency’s reputation for excellence is not just anecdotal; customers who frequently deal with rental companies for both work and personal travel describe their experience here as the "best possible" they have encountered in decades. This positive feedback stems from the entire team, from the office staff to the personnel working outside, who are noted for being happy, helpful, and taking clear pride in their job. In a region where reliable transportation is key to daily life, having a rental partner that makes the process "easy and pleasant" is a significant advantage, especially for those in need of insurance replacement vehicles, which is a common reason for rentals at neighborhood locations.
Enterprise Rent-A-Car at this Marina Del Rey location proudly identifies as a women-owned business, adding a notable dimension of local ownership and community focus to its operation. This identity, coupled with the commitment to offering tangible value like active military discounts, underscores a business philosophy centered on inclusion and support for various segments of the community. Whether you are seeking a car for a weekend getaway along the California coast, a van to accommodate a large family or group, or a temporary vehicle while your own is in the shop, this agency provides a robust fleet and the high-quality, service-oriented staff that clients rely on.
Customers consistently praise the quality of the vehicles and the seamless nature of the setup process. Specific team members, such as a representative named Payton, have been individually recognized for ensuring clients are set up with a wonderful vehicle and have everything they need, even for short-term rentals. This blend of great vehicle quality and proactive, friendly customer service defines the Enterprise experience at this prime West Los Angeles location.
The Enterprise Rent-A-Car branch is ideally situated in Marina Del Rey, providing convenient access for residents of Marina Del Rey, Venice, Santa Monica, Culver City, and West Los Angeles. Its location on a major thoroughfare, Washington Boulevard, makes it easily reachable for quick pick-ups and returns without the necessity of navigating the often congested LAX area. This "neighborhood" location model caters perfectly to local renters and those who do not require an immediate airport connection.
The physical address for this highly-rated agency is:
3240 Washington Blvd, Marina Del Rey, CA 90292, USA
As a local car rental agency, it is particularly well-suited for customers requiring insurance replacement rentals or those needing a vehicle for a local weekend trip without the complexities associated with major airport hubs. The location’s operating hours cater to typical business and weekend needs, though they are not 24/7 like some airport branches. Current hours generally run from 8:00 AM to 6:00 PM on weekdays and 9:00 AM to 1:00 PM on Saturdays, with the location closed on Sundays. Customers should confirm these hours when booking.
In line with a commitment to serving all community members, the facility ensures accessibility for individuals with disabilities:
- Wheelchair accessible entrance for easy access to the office.
- Wheelchair accessible parking lot, ensuring convenient drop-off and pick-up access.
This Enterprise location offers a comprehensive suite of car and van rental services, with a noted specialization in supporting insurance-related needs and providing a diverse fleet for the dynamic California lifestyle.
- Diverse Vehicle Fleet: Offers a wide selection of vehicles ranging from economy and compact cars (ideal for city driving and fuel efficiency) to full-size sedans, SUVs, luxury cars, and convertibles for longer trips and a quintessential California experience.
- Van Rental Agency: Provides essential van options, including passenger vans for groups and minivans for families, making it a reliable resource for large parties or specific transportation tasks.
- Insurance and Dealership Replacement Rentals: Known for seamless coordination with major insurance companies and body shops to facilitate replacement vehicles for customers whose personal cars are undergoing repairs after an accident.
- Active Military Discounts: Offers special rates and discounts as a way of showing gratitude and support for active military members and veterans.
- Flexible Payment Options: Accepts major credit cards, debit cards, and supports NFC mobile payments for a quick and modern check-out process.
- Customer Pick-up Service: As is customary for many non-airport Enterprise locations, they often offer a free local pick-up service during regular business hours, which is invaluable for customers needing a replacement vehicle. Customers should confirm availability when reserving.
- Online Reservation Management: Allows customers to view, modify, and manage their reservations easily through digital platforms.
- Long-Term Rental Solutions: Caters to needs that extend beyond a few days, providing options for weekly and monthly rentals.
The unique attributes of the Enterprise Rent-A-Car Marina Del Rey branch elevate it above standard car rental providers, focusing on a superior customer experience and community engagement.
- Exceptional Customer Service: The most highlighted feature is the "outlier" level of service, characterized by staff who are friendly, helpful, and go above and beyond their basic duties, providing a genuinely pleasant experience.
- Identifies as Women-Owned: This designation supports local business diversity and highlights a commitment to inclusive practices.
- Active Military Support: The availability of active military discounts provides a concrete financial benefit to service members and their families.
- Proven Reliability for Insurance Rentals: The agency has a strong reputation for making the often-stressful process of picking up an insurance replacement vehicle "easy and pleasant," seamlessly coordinating with auto insurance providers.
- Staff Morale and Pride: Customer reviews specifically note that the employees appear happy and take pride in their jobs, which translates directly into better service quality.
- Convenient Neighborhood Location: Situated away from the airport chaos, this Washington Blvd address is perfect for local pickups, vehicle repairs, and day-to-day transportation needs in the West Los Angeles region.
- Modern Payment Acceptance: The option to pay with NFC mobile payments, in addition to credit and debit cards, offers maximum transactional speed and convenience.
To connect with the dedicated team at the Marina Del Rey location for reservations, vehicle availability, or service inquiries, please use the contact details provided below.
Address: 3240 Washington Blvd, Marina Del Rey, CA 90292, USA
Phone: (310) 827-7800
Mobile Phone: +1 310-827-7800
Type: Car rental agency, Van rental agency
Choosing Enterprise Rent-A-Car at 3240 Washington Blvd in Marina Del Rey is a decision rooted in prioritizing service, quality, and community value over merely seeking the lowest price. For California residents, particularly those in the Los Angeles area, this location is an outstanding choice, especially for the often-unforeseen need of an insurance replacement vehicle. The fact that customers use their own insurance companies to refer them to this specific branch on multiple occasions is a powerful testament to the agency’s professional relationships and consistent service quality.
The primary draw is, without a doubt, the superior customer experience. In an industry frequently criticized for impersonal or indifferent service, this Enterprise team stands out as the gold standard. Knowing you will be met with "friendly and service oriented staff members" who genuinely go "above and beyond" eliminates the usual anxiety associated with rental car transactions. This is particularly valuable when a car rental is necessitated by an accident or a mechanical issue, adding complexity and stress to the customer's day.
Furthermore, the agency’s identification as a women-owned business, combined with its active military discount program, provides consumers with the opportunity to support a business with strong community values. The availability of both car and van rentals means that whether a customer is planning a move, a family vacation, or simply commuting, a suitable vehicle from a reliable, well-maintained fleet is available. In short, the Enterprise Rent-A-Car in Marina Del Rey offers more than just a car; it offers peace of mind, exceptional treatment, and a high-quality vehicle—a winning combination for any renter in California.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3240 Washington Blvd, Marina Del Rey, CA 90292, USA
Enterprise Rent-A-Car Reviews
teamcleanmanagerjobhoteldiscountminivanLAXsedancheck
★ 5★ 4★ 3★ 2★ 1My car insurance company sent me here to pick up a rental car on two different occasions and on both occasions my experience has been really easy and pleasant. Everyone in the office from the staff to the folks working outside are lovely, friendly and very helpful! It’s crazy to experience this level of customer service at a rental car agency! The team and management here are doing something right because the employees here seem happy and take pride in their job. It’s so pleasant to work with them. Most rental car representatives I’ve dealt with in the last 25 years- and I deal with a lot for work and personal travel- have been below average to average. Most of the time I feel the reps are doing their job (on a good day) and unwilling to be helpful outside of their “role”. In fact, more often than not my experience with rental car agency staff has been below average. This location has been an outlier and I can confidently say has provided the best rental car experience possible. THANKS TEAM!
June 12 · Katiana JohnsonEnterprise has never let me down. Every time I use their rental car service I am provided with friendly and service oriented staff members, good running vehicles and service that often goes above and beyond. Payton helped me get set up with a wonderful vehicle and made sure I had everything I needed for my two-day rental.Great quality and great customer service. That's Enterprise.
May 06 · Eddie PortogheseI’ve rented from this location for years for work without any super negative interactions.Sometimes the cars would not be super clean but I didn’t think it was a big deal.When returning a car today a woman working behind the front desk blatantly talked shit about me to her coworker.I’d avoid this place there are plenty of other companies to use and I won’t be giving them my business in the future.
September 17 · J StannardI received a notice from Enterprise that I needed to come in to any location for a rewrite to extend a rental. Mind you I did the extension a week prior. I called first to see if I needed to bring or do anything beforehand. I was told just bring my DL. Once I got there and waited in line, they told me I had to leave and come back with a full tank of gas?! I wasn’t turning it in. They weren’t giving me a new car. They needed to evaluate it the way it was given to me. Basically they checked the mile and looked at the treads of the car. Didn’t check like tire pressure or pop the hood. Why would I need a full tank of gas?
June 16 · Christina AdamsSeamless rental process with enterprise. Big shoutout to Rania for helping me out all the way, from offering to drive me back to the hotel and getting my checkout process done within minutes. It’s not often you find an amazing customer service like this. Thank you Rania, you made my stay in Marina amazing. xx
July 16 · Arby Mohamad
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