Enterprise Rent-A-Car Introduce
For Southern California residents in the heart of the San Fernando Valley, finding a reliable, professional, and genuinely caring car rental agency can transform a potentially stressful situation—like needing a replacement vehicle after an accident—into a smooth, seamless experience. The Enterprise Rent-A-Car branch located at 17717 Ventura Blvd in Encino, CA, stands out in the bustling Los Angeles mobility landscape precisely because of its commitment to high-touch customer service, combined with the comprehensive resources of a global brand.
This facility operates as both a dedicated car rental agency and a van rental specialist, catering to the diverse transportation needs of the 91316 community and surrounding areas. Whether your need is a compact vehicle for navigating the daily commute along the 101 Freeway, a spacious SUV for a family trip to the beach, or a 15-passenger van for a corporate outing, the Encino location is equipped with a modern, well-maintained fleet to fulfill your request. The range of services, from short-term leisure rentals to long-term business solutions, positions this branch as a vital local resource.
A significant highlight of this Encino Enterprise location is its well-earned reputation for outstanding staff performance, a fact repeatedly emphasized in customer feedback. Testimonials specifically call out staff members, including the manager, for turning difficult circumstances into positive interactions. For instance, customers who have been in car accidents describe the experience of securing a replacement rental as "seamless," praising the team’s professionalism, care, and attention to detail. This level of service is a crucial distinction, providing peace of mind when customers are most vulnerable.
Moreover, this Enterprise branch proudly identifies as a women-owned business, demonstrating a commitment to ownership diversity and local community investment in the Encino neighborhood. This local identity, coupled with inclusive features like wheelchair accessibility and dedicated discounts for active military personnel, underscores a business philosophy focused on serving the entire California community with fairness and respect. The blend of a massive, reliable fleet and personal, attentive service is what makes this Ventura Boulevard location a top choice for discerning drivers.
Situated directly on Ventura Boulevard, the primary artery running through the San Fernando Valley, the Enterprise Rent-A-Car in Encino offers unparalleled convenience for both local customers and those traveling from nearby Los Angeles communities.
- Address: 17717 Ventura Blvd, Encino, CA 91316, USA. The location is strategically placed on a main commercial street, making it highly visible and easy to find.
- Access to Major Freeways: The branch is centrally located for quick access to the 101 Freeway (Ventura Freeway) and the 405 Freeway (San Diego Freeway), facilitating travel across the greater Los Angeles area, whether heading to the coast or downtown.
- Neighborhood Integration: Being an integral part of the Encino neighborhood means the branch is surrounded by local businesses, dining options, and service centers, making it a practical stop for running errands.
- Physical Accessibility: The facility ensures a welcoming environment for all customers with physical requirements, offering a wheelchair accessible entrance and designated wheelchair accessible parking spaces.
- After-Hours Return: For added flexibility, the location provides an after-hours drop-off service, allowing customers to return vehicles outside of standard operating hours by utilizing a designated drop box, though customers remain responsible for the vehicle until business opens.
This Encino location provides a comprehensive suite of car and van rental services, ensuring mobility solutions for every scenario encountered by a Southern California resident:
- Full-Spectrum Car Rental Fleet: Access to a diverse inventory including fuel-efficient economy cars, dependable mid-size and full-size sedans, powerful SUVs for mountain or desert travel, and luxury vehicles for a premium experience.
- Van Rental Specialization: Dedicated offerings as a van rental agency, providing minivans (7-8 passenger capacity) and larger passenger vans (potentially 12 or 15 passenger capacity, subject to California corporate regulations and renter qualifications), essential for large groups or logistical needs.
- Accident Replacement and Insurance Rentals: Expertise in coordinating directly with major insurance carriers and auto repair shops to provide timely, stress-free replacement vehicles following an accident.
- One-Way Rentals: Facilitating flexible travel plans with the option for one-way rentals, allowing customers to pick up a car in Encino and drop it off at another Enterprise location across California or the nation.
- Customer Pick-up Service: Offering Enterprise's popular service where the team will pick up customers from their home or nearby location and bring them to the branch to complete the rental agreement (subject to local service radius and availability).
- Adaptive Driving Devices: A commitment to customers with disabilities, offering Adaptive Driving Devices, such as hand controls, at no extra charge (typically requiring 2-3 business days' notice).
- Payment Flexibility: Accepting all major Credit Cards, Debit Cards, and NFC Mobile Payments, providing convenient transaction options for all customers.
The Encino Enterprise branch is distinguished by its blend of corporate reliability and dedicated local customer focus:
- Women-Owned Local Business: The branch proudly identifies as women-owned, contributing to the diversity and entrepreneurship within the Encino business district.
- Exceptional Staff & Leadership: Highly praised for its manager, Val, and other staff members who are noted for turning stressful rental situations, particularly accident replacements, into smooth and efficient experiences.
- Active Military Discount: Offering a special discount for active military personnel, recognizing and supporting the service of military families in California.
- Accessibility Commitment: Featuring both a wheelchair accessible entrance and parking lot, ensuring inclusive access for all members of the community.
- Debit Card Acceptance: Providing a wider range of payment options by accepting debit cards for rentals (subject to standard corporate policies and vehicle classes).
- Convenient After-Hours Return: Allowing customers to drop off their rental vehicles outside of business hours for maximum schedule flexibility, a critical convenience in busy Los Angeles life.
For reservations, current rental inquiries, or immediate customer support, the Encino branch of Enterprise Rent-A-Car can be reached through the following channels:
- Physical Address: 17717 Ventura Blvd, Encino, CA 91316, USA
- Phone Number: (818) 758-2828
- Mobile Phone Number: +1 818-758-2828
Choosing the Enterprise Rent-A-Car on Ventura Boulevard in Encino is selecting a business where the customer experience is truly paramount. The testimonials are clear: this location provides service that goes "above and beyond," especially when a customer is dealing with the immediate aftermath of an unexpected event like a car accident. The professionalism, coupled with genuine care, as experienced by customers working with staff like Val, builds a level of trust that is invaluable and often leads to long-term customer loyalty.
The fact that this is a locally-recognized women-owned business that also provides essential active military discounts demonstrates a deep commitment to social responsibility and community support—values that matter to California consumers. When you combine this ethical approach with a modern, reliable fleet of cars and vans and a practical, accessible location on Ventura Blvd, the choice becomes clear. Whether you need a simple weekend car or specialized group transportation, this Encino Enterprise branch offers a top-tier service package that prioritizes ease, efficiency, and a fantastic customer experience, ensuring you are well-cared for on every journey across the Golden State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
17717 Ventura Blvd, Encino, CA 91316, USA
Enterprise Rent-A-Car Reviews
pricemanagerpickupstaffcompetitivecleanquestionsphonedrive
★ 5★ 4★ 3★ 2★ 1Val P was my service rep when I got into a car accident, and he went above and beyond to help me. He turned such a stressful situation into a seamless experience with his professionalism, care, and attention to detail. I truly appreciate everything he did to make the process so much easier!
September 16 · Amber NealGreat experience the manager picked up the phone and he helped me his name is Val. He is fantastic. He helped me in every way that I needed. I definitely definitely will go back if I ever need to rent a car.
August 26 · E HReally great experience. Evelyn, the branch manager, deserves commendation. Responsive and helpful to address any questions. Our rental was involved in a minor collision and the center was quick to advise us on the next steps. Perhaps a note to all renters to get collision damage waiver - LA drivers have a reputation ; )
April 02 · Wan FongThe customer service was excellent. The young lady walked out to the car with me and answered all my questions about the vehicle. I haven’t seen this type of customer service in past rentals.
June 21 · Beth WiseAmazing and great service - thank you to the manager Val for his help renting a vehicle!
September 02 · Miks Moods
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