Hertz Car Rental

- 970 Airport Rd, Lynchburg, VA 24502

For Virginia residents and travelers flying into the heart of the Commonwealth, having reliable, on-site transportation is the key to unlocking everything the Lynchburg region and Central Virginia has to offer. The Hertz Car Rental location situated on Airport Road offers the convenience of an airport agency, providing a vital service for those arriving at Lynchburg Regional Airport (LYH). As a globally recognized brand, this local branch caters to both business travelers and leisure visitors seeking quality vehicles and a streamlined rental process right where they land.

This Hertz agency is designed to transition you quickly from the terminal to the open road, whether you are headed to a business meeting in the "City of Seven Hills," exploring the local historical sites, or driving toward the scenic Blue Ridge Mountains via routes like US 460 or US 29. The fleet is expansive, ensuring Virginia users can find everything from a fuel-efficient compact car for city exploration to a spacious SUV for a family adventure.

However, potential renters in Virginia should be aware that, as with any high-volume airport location, the customer experience can vary. While the convenience of the location is unmatched, customers have reported difficulties in reaching staff by phone for urgent issues, such as lost items or unexpected vehicle changes. One customer review highlighted a concerning lack of responsiveness for a "lost and found" inquiry, describing the company communication as "impersonal and difficult." Additionally, policy discrepancies, specifically around the minimum rental age, have caused issues for younger Virginia renters who were turned away despite holding a valid reservation based on information received from the corporate website or call center. It is always recommended that prospective customers confirm all specific policies, especially concerning age and payment, directly with the Lynchburg Airport branch prior to arrival to prevent travel disruptions.

This Hertz Car Rental branch benefits significantly from its prime location, which offers maximum convenience for those flying into or out of the region.

The precise address for the location is:

• 970 Airport Rd, Lynchburg, VA 24502, USA

The address places the agency near the Lynchburg Regional Airport (LYH), making it the optimal choice for immediate vehicle access upon deplaning. However, it is important to note that the rental counter for this specific location (970 Airport Rd, which is often listed as the FBO/Freedom Aviation location) may be distinct from the main terminal rental counter (often located at 350 Terminal Dr). Virginia travelers should verify which exact facility their reservation is held at to ensure a smooth pickup.

Accessibility is a key priority at this location, catering to all travelers with features including:

• Wheelchair accessible entrance: Ensuring easy and unrestricted entry and exit from the rental facility.
• Wheelchair accessible parking lot: Designated parking spaces are available for individuals needing mobility assistance.

The surrounding road network, including easy connections to US Route 221, US 29, and US 460, allows for immediate access to greater Virginia, from Roanoke to Charlottesville.

As a full-service car rental agency, the Hertz Lynchburg location provides a variety of options to meet the diverse needs of Virginia users:

• Comprehensive Vehicle Selection: The rental fleet encompasses various classes, including economical compact cars (like the Chevrolet Spark or Ford Focus), standard and full-size sedans (such as the Chevrolet Malibu), and SUVs (like the Jeep Compass or Nissan Rogue) suitable for any Virginia road trip.
• Acceptance of Multiple Payment Types: The location accepts major payment methods to secure and finalize rentals, including both Credit cards and Debit cards. However, customers should note that using a debit card often requires additional identification, a credit check, and a larger authorization hold on funds, a standard policy at many airport locations.
• Hertz Gold Plus Rewards Service: Members can benefit from an expedited rental process, often bypassing the standard counter line, selecting their vehicle from designated areas, and experiencing faster drop-off via eReturn.
• Optional Protection Products: Customers have the choice to purchase various insurance and protection products, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to supplement their existing coverage and mitigate liability during the rental period.
• Availability of Extras: Additional options often include Child Safety Seats and various disability-specific driving equipment, such as Hand Controls and Spinner Knobs, although these may require advance notice for installation.

Key aspects that define the experience at this Lynchburg Hertz location include:

• On-Airport Convenience: Being situated on Airport Road offers the ultimate convenience for air travelers, eliminating the need for off-site transportation immediately after arriving in Virginia.
• Diverse Fleet for Local Travel: The range of cars, from small fuel-efficient models perfect for driving through downtown Lynchburg to comfortable SUVs for mountain travel, ensures Virginia residents and visitors find a suitable vehicle.
• Corporate Travel Specialization: The location frequently serves corporate clients and business travelers, offering services and vehicles tailored for professional use.
• Acceptance of Debit Cards for Rental: This feature broadens accessibility, allowing customers without a major credit card to rent, though renters must adhere to strict terms regarding authorization holds and identification requirements.
• Potential for Competitive Pricing: As an airport-adjacent location, Hertz often participates in promotional pricing, with compact vehicles occasionally offered at competitive daily rates, particularly during off-peak seasons.

However, transparency is necessary when evaluating customer experiences. Virginia renters should proceed with caution regarding the following reported issues:

• Inconsistent Age Policy Enforcement: Despite corporate or online guarantees, the local branch staff has reportedly enforced a minimum rental age of 21, turning away customers aged 20, causing significant inconvenience for younger travelers.
• Poor Phone Accessibility and Customer Support: Multiple reports indicate difficulty in reaching staff by phone, leading to an "impersonal" and frustrating experience for urgent concerns like lost items or required vehicle swaps.
• Service Disputes: Incidents have been reported where the manager has allegedly refused to perform a vehicle swap for safety reasons unless the customer paid a roadside assistance fee, a major point of contention regarding the quality of vehicle maintenance and customer safety protocols.

For general inquiries, vehicle reservations, or to verify specific rental policies for the Hertz location on Airport Road:

• Address: 970 Airport Rd, Lynchburg, VA 24502, USA
• Phone: (434) 237-6284

The Hertz Car Rental at 970 Airport Rd is worth choosing primarily for its unparalleled convenience as an on-site mobility solution for air travelers arriving at Lynchburg Regional Airport (LYH). For the Virginia traveler whose priority is immediate access to a wide-ranging, quality fleet upon arrival, this location is a logistical winner. The ability to rent everything from a compact to an SUV, coupled with the facility’s dedicated accessibility features, makes it a practical option for a broad customer base.

However, for potential renters, particularly those traveling to the area for the first time or those under the age of 21, careful planning is paramount. It is highly recommended to call the provided local phone number in advance—despite reported communication challenges—to confirm the minimum rental age, debit card policies, and availability of any specialty vehicle classes. While the convenience of the location is the main draw, successful renting will require the customer to be proactive and verify all critical details to avoid the frustrations experienced by other local users who encountered inflexible or contradictory service policies. For the prepared traveler in need of a quick, on-airport pick-up in Central Virginia, Hertz offers the inventory and accessibility to get your Virginia journey started.

Hertz Car Rental

970 Airport Rd, Lynchburg, VA 24502, USA