Enterprise Rent-A-Car Introduce
For residents and visitors in the beautiful Central Virginia region, having access to reliable, high-quality, and customer-focused transportation is crucial. When your personal vehicle is in the shop, you're planning a Virginia road trip, or you need a large van for a group outing, the Enterprise Rent-A-Car location at 3913 Old Forest Road in Lynchburg stands out as a consistently excellent choice. This particular location is noted not only for being part of a trusted national network but also for its commitment to exceptional, local-level service and its unique identity as a **women-owned** business.
Enterprise is renowned for offering a vast fleet of **clean, newer model vehicles**, ensuring that Virginia drivers can travel with confidence and comfort. Their commitment to superior customer service is evident in patron feedback, where staff members are frequently praised for going "above and beyond" to ensure a satisfactory experience, even when unforeseen minor issues arise. Customers who travel frequently between Virginia and other states highlight this location, along with its sister branches in the Lynchburg area, for their uniform standard of excellence and quick problem resolution, affirming their reliability over years of exclusive use.
This Lynchburg agency is an indispensable resource for the local community, catering to a wide range of needs from basic replacement rentals to specialized van rentals for large families or organizations. The combination of a massive nationwide fleet—meaning help is always nearby—and a dedicated, customer-service-oriented local team makes this Enterprise location a highly recommended option for anyone in the greater Lynchburg and Virginia area needing temporary wheels.
The Enterprise Rent-A-Car branch is strategically positioned in a convenient and accessible part of Lynchburg, making vehicle pickup and return effortless for local users. Located on a prominent roadway, the branch is easy to reach whether you are coming from downtown Lynchburg, nearby neighborhoods, or surrounding counties.
The specific address for this highly-rated Enterprise location is:
Address: 3913 Old Forest Rd, Lynchburg, VA 24501, USA
The location prioritizes accessibility to ensure a smooth experience for every customer:
- Wheelchair Accessible Entrance: The building design ensures that all customers can easily enter and exit the facility.
- Wheelchair Accessible Parking Lot: Dedicated parking spots are available to accommodate users requiring extra space and easy access to the entrance.
- On-Site Parking: Customers can utilize convenient **on-site parking** for their personal vehicles while completing the rental process.
- Prime Local Access: The Old Forest Road location provides direct and fast connections to key local routes and business districts, ideal for starting your journey, whether local or long-distance.
As a premier car and van rental agency, this Enterprise location offers comprehensive services designed to meet virtually any transportation requirement for Virginia customers.
- Extensive Car Rental Fleet: Offering a wide range of vehicle classes, including economy cars for fuel efficiency, full-size sedans for comfort, SUVs for family travel and cargo, and luxury cars for an upgraded experience.
- Van Rental Agency Services: Specializing in **van rentals**, including minivans for up to seven passengers and larger passenger vans (like 12- and 15-passenger vans) for group travel, catering to church groups, sports teams, and large family outings.
- Flexible Payment Solutions: Accepts all major **Credit Cards** and **Debit Cards**, providing flexibility for deposits and rental fees.
- Modern Payment Technology: Customers can use **NFC mobile payments** (Near Field Communication), offering a secure and touchless payment option for faster transactions.
- Replacement Rentals: Specializing in coordinating rentals for customers whose personal vehicles are undergoing service or repair.
- Nationwide Roadside Assistance: As part of the national Enterprise network, the rental comes with the security of a rapid, widespread support system that can get customers back on the road quickly, even when traveling far from Virginia.
This specific Enterprise Rent-A-Car branch provides several key features that make it an exceptional choice for the local Virginia consumer, especially those who prioritize community values and convenience.
- Identifies as Women-Owned: The location proudly **identifies as women-owned**, appealing to customers who prefer to support diverse local business leadership within the Lynchburg community.
- Active Military Discounts: The agency offers **active military discounts**, providing special rates and benefits to servicemen and servicewomen, veterans, and government personnel as a tribute to their service.
- Commitment to Vehicle Quality: Customers consistently praise the fleet, noting the cars are always **clean, well-maintained, and newer models**, ensuring a worry-free rental experience.
- High-Quality Customer Service: The staff, including dedicated professionals like Hunter and Keisha mentioned in reviews, is known for being genuinely **customer service oriented** and often go "above and beyond" to solve issues and improve the overall rental experience.
- Unmatched Reliability: With its network of local and national branches (including another excellent location on Graves Mill Road), Enterprise offers an extremely high level of **reliability** and immediate response to any vehicle issues, a key comfort factor for long-distance Virginia travelers.
- Convenient Digital and Physical Payments: The acceptance of major credit cards, debit cards, and cutting-edge **NFC mobile payments** caters to modern consumer preferences for financial flexibility and speed.
To reserve a car or van, inquire about their active military discounts, or to learn more about the vehicle options available for your next trip from Lynchburg, please use the contact details below.
Address: 3913 Old Forest Rd, Lynchburg, VA 24501, USA
Phone: (434) 385-7511
Mobile Phone: +1 434-385-7511
Choosing the Enterprise Rent-A-Car location at 3913 Old Forest Rd is a decision to prioritize quality, reliability, and community-focused service, making it an ideal choice for Virginia residents. This branch provides the extensive inventory and security of a global brand, but operates with the personal touch of a highly-praised local team, evidenced by its **women-owned** status and staff members who consistently deliver exceptional service.
The agency’s dual focus on diverse offerings—from economy cars and SUVs to large **passenger and cargo vans**—and customer-centric features makes it invaluable. Travelers appreciate the peace of mind that comes with driving a **clean, newer-model vehicle** backed by a quick, nationwide support system. Furthermore, the tangible benefits of **active military discounts** and modern payment convenience like **NFC mobile payments** ensure that a wide range of Virginia customers find both value and ease of use. When you need dependable transportation in Central Virginia, Enterprise Rent-A-Car on Old Forest Road offers a superior and hassle-free rental experience that is clearly worth choosing.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricetruckdrivecallpayinsurance companycheck ingasnissanforest
★ 5★ 4★ 3★ 2★ 1Hunter and Keisha were the best. Hunter went above and beyond to make sure my experience was exceptional when another employed denied helping me twice.
October 06 · Margaret OllisonWe travel from Virginia to Connecticut several times a year and use Enterprise locations on Old Forest Road in Virginia, on Colman Street in New London Connecticut, and the Enterprise in Old Saybrook Connecticut. We highly recommend all three locations. There is another location in Lynchburg Virginia on Graves Mill Road and that location is also excellent. We've only had one minor issue with a vehicle in 16 years of using Enterprise. When we did have the issue we called, the response was immediate and we were back on the road within an hour. That is because they have so many locations across the country. The cars are clean, newer models and the staff in all four Enterprise locations we've used are customer service oriented. We use Enterprise exclusively.
August 22 · MESD “MESD” MESDThe experience at this location was extremely disappointing. I made a reservation a week in advance for a vehicle pickup, but was called on Monday morning. I was told there were no cars available and that they didn’t know why my reservation had been confirmed in the first place. I was then told a Toyota Camry would be ready for me on Tuesday.I returned on Tuesday at 3:55 PM—just before my scheduled pickup time at 4:00 PM—only to be told to come back in 30 minutes because the car wasn't returned yet. When I came back at 4:30 PM, I was informed that the only available vehicle was a truck.I expressed my frustration, as I had made the reservation a week earlier, specifically for a smaller car. The manager showed no concern and simply asked, “So do you want it?” He then told me I could come back sometime to trade it in. When I asked for a specific time, he vaguely said “probably Thursday or Friday,” and I replied that he didn’t show any confidence with that statement, especially considering my original reservation wasn’t honored and got no reply from him.I would give this place 0 stars if I could.
July 15 · ShyAnne GreenawaltEnterprise on Lakeside Drive took care of me when my car needed repairs. They communicated with my insurance company, and the body shop. They even picked me up and drove me from the store to the bodyshop and back. Best rental experience I have had and I rent often. Thanks to the team at Enterprise on Lakeside Drive!
July 23 · James AngudI like my experience what's enterprise on winning calls. Prompt and Noble. I will run again run them next time.
October 09 · Robert Eagle
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