Hertz Car Rental - Middle Village - Metropolitan Avenue Introduce
For residents of Queens and the bustling New York City metro area, securing reliable ground transportation for local errands, home projects, or trips outside the five boroughs is a necessity. The Hertz Car Rental location on Metropolitan Avenue in Middle Village, Queens, serves as a crucial neighborhood hub, providing a convenient alternative to the often-crowded airport counters. This branch focuses on delivering the globally recognized quality and wide fleet selection of Hertz, adapted to the specific needs of a local New York clientele.
Operating as a neighborhood car rental agency, the Middle Village location is perfectly positioned to serve the communities of Middle Village, Ridgewood, Maspeth, and beyond. Whether you need a small, fuel-efficient vehicle for navigating city traffic and finding easier parking, a spacious SUV for a family weekend trip to Long Island or Upstate New York, or a commercial vehicle for moving or business logistics, this facility aims to provide a suitable rental solution. The overall tone is one of convenience, offering onsite services and the option to handle payment using modern methods, including credit cards, debit cards, and NFC mobile payments, to streamline the rental experience.
It is important for local users to note that while this is a major brand, neighborhood locations often have unique policies and inventory. The focus on a local customer base means the staff is generally prepared to handle scenarios common to New York City renters, such as temporary car replacements or local-only mileage needs. Customers are advised to book in advance, especially for popular car classes like intermediate or SUVs, which are in high demand in the Queens area, as availability can fluctuate significantly. While some customers have noted past issues with reservation honor and efficiency, the benefit of choosing a major, established brand is the access to a larger fleet network and standardized corporate policies intended to ensure a consistent, quality experience.
This Hertz branch understands the value of service to the community, offering dedicated benefits such as active military discounts—a valuable feature for the many service members and their families located around the New York area. This commitment to local perks and accessible service, combined with the convenience of a non-airport location, makes the Metropolitan Avenue branch a practical choice for Queens residents.
The Hertz Car Rental branch is strategically located in the heart of Queens, on a major commercial thoroughfare, offering excellent accessibility for local residents.
- Address: 62-16 Metropolitan Ave, Middle Village, NY 11379, USA
This address places the agency directly on Metropolitan Avenue, a key artery running through Queens that connects to numerous surrounding neighborhoods. For drivers, the location provides relatively easy access to major roads and highways like the Long Island Expressway (I-495) and the Jackie Robinson Parkway, making it simple to pick up a vehicle and quickly head out of the city or to other boroughs. Due to its neighborhood location, customers should be aware that hours can be more restrictive than 24/7 airport locations. Typical operating hours for neighborhood branches like this one often conclude in the late afternoon or early evening, and Saturday hours are often reduced, with the branch commonly being closed on Sunday. It is essential to confirm the current operating hours directly with the branch when planning a pick-up or drop-off time. Parking in the immediate vicinity may be typical for a busy commercial strip in Queens, so planning for a quick drop-off is recommended.
As a full-service car rental agency, the Hertz Middle Village location offers a range of services designed to meet diverse local transportation needs:
- Comprehensive Vehicle Rentals: Offering daily, weekly, and monthly rentals for various needs, from economy vehicles to full-size sedans, and SUVs.
- Cargo Van Rental: A specialized service for customers requiring a commercial-grade vehicle for moving, business delivery, or large haul projects within the NYC area.
- Onsite Services: All rental processing, vehicle inspections, and customer service inquiries are handled directly at the 62-16 Metropolitan Ave location.
- Diverse Payment Acceptance: Facilitating transactions through Credit Cards, Debit Cards, and modern NFC Mobile Payments (such as Apple Pay or Google Pay) for added convenience.
- Access to Loyalty Programs: Renters can utilize benefits and earn points through the Hertz Gold Plus Rewards® membership program.
- Optional Rental Equipment: Availability of supplemental items for safe and comfortable travel, such as child, infant, or booster seats, and potentially other mobility accessories, though these should be reserved in advance.
- Roadside Assistance: Access to Hertz's national 24/7 Roadside Assistance for support in the event of an emergency with the rental vehicle.
The Middle Village Hertz branch features several elements that make it a compelling choice for local New York renters:
- Active Military Discounts: A recognized commitment to service members by offering special discounted rates for active military personnel.
- Popular Vehicle Choices: The most popular car type rented at this location is often cited as a medium/intermediate sedan (e.g., Mazda 3 or Toyota RAV4 similar), which is ideal for balancing city driving with comfort for longer trips.
- Specialty Vehicle Availability: One notable inclusion in their fleet is the specific availability of Cargo Vans, addressing the high demand for utility vehicles in a dense metropolitan area like Queens.
- Flexible Payment Options: The acceptance of Debit Cards and NFC mobile payments offers greater flexibility compared to some agencies that strictly require major credit cards for deposits.
- Neighborhood Convenience: Located away from airport congestion, offering a much faster and less stressful pick-up and drop-off experience for local users.
- National Brand Assurance: Renters benefit from the backing of a major international brand, including a standardized fleet, maintenance protocols, and insurance options.
For bookings, inquiries, or to confirm vehicle availability at the Middle Village branch, please use the contact information provided:
- Address: 62-16 Metropolitan Ave, Middle Village, NY 11379, USA
- Phone: (718) 381-2913
As operating hours for neighborhood locations can vary, especially on weekends and holidays, it is highly recommended to call ahead to confirm the hours for your specific rental day.
Choosing the Hertz location in Middle Village offers a perfect blend of global reliability and local convenience for the New York resident. The primary value lies in its strategic neighborhood placement. For those in Queens, avoiding a trip to JFK or LaGuardia just to secure a rental saves significant time and often transportation costs. This branch is a practical, everyday solution for the person whose car is in the shop, the small business owner needing a van for a delivery, or the family planning a weekend escape from city life.
Furthermore, the agency’s acceptance of diverse payment methods—including debit cards and NFC mobile options—makes the rental process highly accessible to a wider segment of the New York population, who may prefer not to use a credit card for the transaction. The specific benefit of the active military discount also provides a direct, tangible saving for an important part of the local community. While one customer review mentioned issues with reservation reliability, a common challenge in high-demand metropolitan markets, the overall appeal remains strong. By choosing Hertz Middle Village, you are opting for the confidence of a major, well-maintained fleet, a vehicle size that suits Queens driving (such as the popular intermediate sedan or small SUV), and a focus on localized customer service and specialized needs like the essential Cargo Van rental, all within a familiar neighborhood setting. For an effortless start to your journey, booking a car in advance and confirming details with the local staff is the recommended path to a seamless rental experience.
Hertz Car Rental - Middle Village - Metropolitan Avenue Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Middle Village - Metropolitan Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Middle Village - Metropolitan Avenue Photos










Hertz Car Rental - Middle Village - Metropolitan Avenue Location
Hertz Car Rental - Middle Village - Metropolitan Avenue
62-16 Metropolitan Ave, Middle Village, NY 11379, USA
Hertz Car Rental - Middle Village - Metropolitan Avenue Reviews
pricecleaningmanagerpick upfeemoneygasinsurancecredit carddriving
★ 5★ 4★ 3★ 2★ 1Lots of roomThere are chairsEfficiency needs a little more work also familiarization with the program will help
July 24 · al leeFirst time trying hertz, reserved a car 3 weeks prior to the actual pick up date so i don't get stranded, got to the place, they did not honor my reservation, got stranded. last time trying hertz or recommending it anyone. worst experience ever.
October 10 · lobsang tashiI am so impressed and happy with the service at Middle Village Hertz. I picked up and dropped off my car on a Saturday morning and had the same representative. She was warm, professional and attentive. She answered my questions and offered support. So knowledgeable! I tried to find a way to leave positive feedback about her on Hertz corporate and tried to call to get her name but no luck. If the manager is reading this I hope you can share this with her-hire more talented people like her! Promote her and give her the accolades she deserves! (and if she is the manager, which I don't think so because most managers don't work on Saturdays. But if you are, you are amazing!)
June 21 · Jennifer RueggI was traveling alone with a small infant and this was absolutely the easiest part of my trip! The two reps I worked with were incredibly helpful, efficient, and friendly- I was in and out in minutes. I highly recommend renting from this location if you need a car.
September 15 · Molly MoserTHIS IS CLOSED!! but not updated somehow on the booking website, so you can still book cars. I arrived and was left without a car and had to arrange other transportation. Unbelievable that that is possible for a company as big as Hertz
October 10 · Casper van Langen
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