Hertz Car Rental - Pasadena - E Colorado Boulevard Introduce
If you are a resident of California or planning a trip to the greater Pasadena area—from San Marino and Alhambra to Altadena—securing reliable and suitable transportation is a key part of your planning. The local presence of a trusted, national-level car rental agency offers a convenient option right in the heart of East Pasadena. We are focusing on the details of the Hertz Car Rental branch located directly on East Colorado Boulevard, providing a comprehensive overview of the facility, its offerings, and what you can expect as a local user.
Choosing a reputable car rental service in Los Angeles County, especially one easily accessible from major local roads, can significantly reduce the stress of travel or logistical challenges. Whether your need is for a daily commuter, a vehicle for a scenic weekend getaway to the coast, or a larger van for a commercial project, understanding the specific services and policies of this particular branch is essential for a smooth experience. This location operates as a dedicated car rental agency, focusing on serving the immediate community and surrounding areas like Arcadia, Temple City, and Sierra Madre, making it a critical hub for local and regional car hire needs.
The range of vehicles at a location often reflects the needs of the local market. While general availability can fluctuate, a rental branch near a major thoroughfare like Colorado Boulevard must maintain a fleet that caters to a mix of city driving, family excursions, and specialized commercial requests. The services offered, from specific vehicle types to payment flexibility and discounts, are designed to make the process as accommodating as possible for various California drivers.
The Hertz Car Rental branch is strategically situated at 2070 E Colorado Blvd, Pasadena, CA 91107, USA. This prime location places it right on a major east-west artery through Pasadena, offering excellent access for drivers coming from the 210 Freeway or local Pasadena City College and Caltech neighborhoods. Its positioning on East Colorado Boulevard ensures it is simple to find and generally well-connected to public transportation routes, though a personal vehicle drop-off will be the most common way for customers to reach the counter.
For customers with mobility needs, the location prioritizes access. The facility explicitly offers an accessible environment, which includes a Wheelchair accessible entrance and designated Wheelchair accessible parking lot. This commitment to accessibility ensures that all customers, regardless of physical ability, can manage the rental process with greater ease and confidence. Drivers should confirm current hours before visiting, as times can be subject to change. As a general guide for the local area:
The typical operating hours for this location are as follows:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
It is always recommended to call ahead or check the official website for the most current schedule, especially concerning holiday hours or policies for after-hours drop-off, which may not be available at this neighborhood branch.
This Hertz location acts as a full-service car rental agency, providing multiple options to meet diverse transportation demands. Their service catalog goes beyond standard sedans to include specific categories tailored for business and personal logistics. Key services include:
- Comprehensive Vehicle Rentals: Offering a variety of vehicle classes, which typically range from economical compact cars (like the popular Peugeot 2008 in some fleets) and standard sedans (such as the Mazda 3) to larger vehicles like Medium 7 Passenger SUVs (e.g., Nissan Pathfinder). Availability of specific models, including Electric Vehicles (EVs) like Tesla Model 3s or similar, may vary daily.
- Cargo Van Rental: A crucial service for local businesses, moving, or larger errands. The fleet generally includes standard cargo van models, such as the Ford Transit or RAM Promaster series, designed for utility and capacity.
- Onsite Services: Customers can expect dedicated rental counter services and vehicle pick-up/drop-off directly at the facility on E Colorado Boulevard.
- Payment Flexibility: They accept a wide array of payment methods to accommodate most customers, including Credit cards, Debit cards, and modern NFC mobile payments. Note that policies for using a debit card, such as required authorization holds or credit checks, may apply.
While the core service is car rental, the Pasadena branch also offers specific features and benefits designed to enhance the value proposition for local Californians. These highlights include:
- Active Military Discounts: A significant highlight is the availability of discounts for active military personnel, veterans, National Guard, and Reserve members, often offered in partnership with programs like Veterans Advantage. These discounts typically provide savings on base rates, acknowledging the service of military members and their families. Drivers should inquire about specific requirements and savings when booking.
- Accessibility Provisions: As noted, the inclusion of a Wheelchair accessible entrance and parking lot makes this location particularly suitable for all customers, adhering to high standards of physical access.
- Diverse Fleet Selection: The capacity to rent more specialized vehicles beyond the typical sedan, such as SUVs, passenger vans, and commercial-grade cargo vans, provides flexibility for everything from family road trips up the coast to major hauling projects around the San Gabriel Valley.
- Proximity to Key Pasadena Attractions: The location is conveniently close to major points of interest like Pasadena City College, Cal Tech, and the Rose Bowl, making it an excellent starting point for visitors or a quick pick-up for faculty and students.
For booking, inquiries, or to confirm vehicle availability, please use the following official contact information for the Hertz Car Rental branch on E Colorado Boulevard:
Address: 2070 E Colorado Blvd, Pasadena, CA 91107, USA
Phone: (626) 578-0443
Mobile Phone: +1 626-578-0443
In a competitive market like California, customers always weigh their options. For local users, several factors make this specific Hertz branch on E Colorado Boulevard a compelling choice. The combination of a globally recognized brand and a local presence means customers can expect a professional operating standard backed by a national fleet network.
The agency's emphasis on utility through Cargo van rental is a significant advantage over competitors who may only focus on passenger vehicles. For residents tackling a renovation, moving, or managing a local business delivery, having a reliable source for commercial-grade vans is invaluable. Furthermore, the commitment to Active military discounts demonstrates a concrete appreciation for service members, translating into tangible savings for a community that values these programs.
However, it is vital to acknowledge customer feedback honestly. Recent customer reviews have raised serious concerns regarding vehicle condition (e.g., poor maintenance, high mileage on rentals) and service quality (e.g., slow, unprofessional, or unresponsive staff). While these reports reflect individual, negative experiences, they should prompt customers to take proactive measures.
To ensure the most positive experience when choosing this location, it is highly recommended that you:
- Verify Your Reservation Details: Always confirm the specific vehicle class you reserved and paid for, particularly for high-demand or premium vehicles (like EV models), upon arrival to prevent substitution issues.
- Thoroughly Inspect the Vehicle: Before leaving the lot, complete a full, detailed inspection of the rental vehicle for cleanliness, existing damage, and operational condition. Document any concerns with photos or video and ensure a staff member logs them on your contract.
- Allow Extra Time for Pickup and Drop-off: Due to reported delays and slow service, schedule extra time into your itinerary for both arrival and departure from the agency. Patience may be required during peak hours.
By combining the advantages of the national brand's fleet and features—like the convenience of onsite services, payment options, and military benefits—with diligent verification steps, you can confidently utilize the Hertz Car Rental agency on E Colorado Boulevard for your Southern California travel and logistical needs. This local spot remains a viable and well-located option for the Pasadena community, provided customers practice careful attention to their specific booking details and the condition of the vehicle they receive. Ultimately, it is a convenient option offering variety, with the best results coming from well-informed customers.
Hertz Car Rental - Pasadena - E Colorado Boulevard Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Pasadena - E Colorado Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Pasadena - E Colorado Boulevard Photos










Hertz Car Rental - Pasadena - E Colorado Boulevard Location
Hertz Car Rental - Pasadena - E Colorado Boulevard
2070 E Colorado Blvd, Pasadena, CA 91107, USA
Hertz Car Rental - Pasadena - E Colorado Boulevard Reviews
moneycallteslaartwalkingchoicenamedoorreviewoverbooked
★ 5★ 4★ 3★ 2★ 1I paid for a Model Y, but instead I received a cheaper Model 3. This Model 3 is in poor condition – the interior is messy, it has high mileage, and there are abnormal noises when driving.This is completely unacceptable. I paid for a Model Y, and I expect to receive the correct vehicle in proper condition.
September 18 · King Guess⭐ 1 Star — Extremely Disappointed with Hertz PasadenaI had one of the worst customer service experiences at the Hertz location on E Colorado Blvd in Pasadena. The staff were incredibly slow and seemed completely uninterested in helping customers. Instead of assisting people who were clearly waiting, they walked around aimlessly, avoided eye contact, and acted like we were inconveniencing them just by being there. One particular employee was shockingly rude—dismissive, unprofessional, and downright disrespectful. Her attitude made it clear she had no interest in doing her job or treating customers with basic courtesy.I came in expecting a smooth rental process, but instead I was met with confusion, delays, and a total lack of accountability. If the staff can’t provide even the minimum level of service, why is this location open at all? It felt like they were doing everything possible to avoid helping anyone. I’ve rented from other Hertz locations before and never had this kind of experience. This one was a complete letdown.I won’t be returning to this branch, and I strongly advise others to avoid it if you value your time and sanity. Hertz needs to seriously reevaluate the management and staff at this location.
August 25 · vishalI went to this location for a car rental. It worked out great. Thanks to their employee by the name of Andrew. He was very polite and very professional. It’s good to see that in a workplace. I will definitely go back again if Andrew is working there cause he seems to get the job done.
September 30 · Honesty Is BestAbsolutely terrible experience with Hertz. I returned the car, paid everything in full, and the rental was completely closed. Then, two months later, they had the audacity to charge my card $1,000 without any notice, explanation, or authorization. This company is full of thieves and scammers. Stay far away from Hertz they steal money from their customers after the rental is over!
October 13 · Matan ShomloOne of the worst services I’ve ever experienced—and I’ve been through some good ones. With people like Art and Dejuan running the place, it’s no wonder Hertz went bankrupt. An absolute clown show of an operation.Dejuan, a Division 7 basketball player, seems to take out his frustrations on innocent customers. It’s not my fault you didn’t make it to the NBA. He saw a wrapper and immediately accused me of smoking weed, claiming the car smelled like it too. One of the most insane accusations I’ve ever heard in my life.After I told him the wrapper was there before and that I don’t even smoke weed, he looked dumb because he knew he messed up. It was absolute discrimination on his part and a wild, baseless assumption. Coming from someone like him, he should’ve known better.Not to mention, when I called him for help and assistance, he told me I was wasting my breath and hung up on me. Never go there. Never rent a car from that location. You’re better off walking or riding a bike. They’ll make your life miserable for no reason.If I could leave a negative review I would. To save you the troubles and heart ache..
August 15 · Josue Villatoro
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