Avis Car Rental

- 647 Mateo St, Los Angeles, CA 90021

If you are a resident or visitor in the greater Los Angeles area, securing dependable and convenient transportation is key to navigating the vast California landscape. Located strategically within the vibrant Arts District, the Avis Car Rental location at 647 Mateo St serves as a key hub for all your vehicle rental needs. Specializing in both standard car rental and van rental services, this agency is committed to providing a diverse fleet and helpful service to get you on the road quickly, whether you are planning a weekend escape, need a temporary vehicle for work, or are looking to accommodate a large group.

Avis Car Rental maintains a commitment to service that aims to blend the convenience of a national brand with focused local support. While the rental experience may vary for individuals, as evidenced by some customer feedback regarding specific contract issues or vehicle return processes, the core goal is to offer a straightforward rental solution. The overall feedback often highlights professional and informative staff at the counter who strive to ensure customers are well-equipped with the necessary details for their rental period. It is always recommended to thoroughly review all contract terms, especially concerning payment processing, mileage restrictions, and vehicle return procedures, to avoid unexpected complications.

The range of vehicles available is designed to meet the diverse requirements of California drivers. From fuel-efficient compact cars perfect for maneuvering through city traffic, to spacious SUVs ideal for California road trips up the coast, and various van options for moving crews or large families, the fleet is regularly maintained to provide reliable options. Specific available vehicle types can change based on demand and season, but customers can typically expect models similar to those in the Economy, Midsize, Full-Size, SUV, and Van classes. Booking in advance is highly recommended to secure the best vehicle type and rate for your trip.

Location and Accessibility

The Avis Car Rental branch is situated at 647 Mateo St in Los Angeles, CA 90021, USA. This positioning places it centrally in the dynamic Arts District, an area known for its industrial roots and thriving artistic community, providing easy access to major freeways connecting Los Angeles to the rest of Southern California. For customers arriving via local transportation or rideshare, the location is relatively easy to find. The facility is situated on Mateo St, between Conway PL and Industrial St.

A crucial element of this location’s profile is its commitment to accessibility for all members of the community. The premises feature a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that customers with mobility challenges can access the rental office and vehicles with greater ease and comfort.

Operating hours typically run from morning to late afternoon on weekdays, with shorter hours on weekends. For the most current and holiday-specific operating times, customers should always check the official Avis website or call the location directly. The standard hours of operation are generally:

• Monday - Friday: 8:00 AM - 5:30 PM
• Saturday: 7:00 AM - 3:00 PM
• Sunday: 8:00 AM - 2:00 PM

The location also offers After-hours Returns, providing flexibility for customers whose travel schedules don't align perfectly with the standard business day.

Services Offered

This location provides comprehensive services tailored to both individual and commercial renters in the California region:

• Car Rental Agency: Offering a variety of vehicle classes, including compact, sedan, SUV, and luxury options (subject to availability), suitable for every type of California journey.
• Van Rental Agency: Specializing in larger vehicles, such as minivans and 12- or 15-passenger vans, perfect for group travel, university trips, or commercial needs.
• Free Pick-up Service: A convenient service for customers to be collected from a local address and brought to the rental location (must be arranged by calling the location directly).
• Avis Preferred Service: An expedited service for loyalty program members, often allowing them to bypass the counter.
• After-hours Vehicle Returns: Allowing customers to drop off their vehicle outside of standard business hours.
• Payment Flexibility: Accepting major Credit cards, Debit cards, and NFC mobile payments for transactions. Note that terms and conditions regarding the use of debit cards for deposit holds apply and should be reviewed beforehand.

Features / Highlights

The key features and policies that distinguish this Avis Car Rental location and the overall Avis brand include:

• Active Military Discounts: Avis offers special savings, typically up to 35% off PAY NOW rates, to active military personnel, veterans, and their families, often in partnership with programs like WeSalute+. This is a significant benefit for our service members located in or visiting California.
• Accessibility: The facility is designed for easy access, featuring a Wheelchair accessible entrance and Wheelchair accessible parking lot.
• Diverse Fleet Options: Availability of multiple vehicle categories from compact sedans up to large passenger vans ensures suitability for various travel needs.
• Convenient Location: Situated in the accessible and bustling Los Angeles Arts District (90021), simplifying pickups and returns for local and visiting clients.
• Multiple Payment Methods: Acceptance of Credit cards, Debit cards, and NFC mobile payments provides customers with flexible transaction options.

Contact Information

To make a reservation, inquire about a current booking, or arrange for the free pick-up service, you can contact the Los Angeles Arts District branch directly:

Address: 647 Mateo St, Los Angeles, CA 90021, USA

Phone: (213) 328-6182

Mobile Phone: +1 213-328-6182

What is Worth Choosing Avis Car Rental at 647 Mateo St?

For California locals and travelers, choosing Avis Car Rental at the Mateo Street location in Los Angeles provides several compelling advantages. First and foremost is the benefit of the Active military discounts, which offer substantial savings for veterans, active service members, and their families—a highly valued perk that speaks to the company's appreciation for those who serve. Furthermore, the dedication to physical accessibility, with a Wheelchair accessible entrance and Wheelchair accessible parking lot, makes it a suitable choice for a wider range of customers requiring accessible services.

Beyond these specific features, the branch’s urban location is highly convenient for those needing a rental car within the central Los Angeles metropolitan area, away from the usual airport crowds. The dual classification as a car and van rental agency means that whether you need an economical sedan for a downtown commute or a spacious van for a large outing to a California beach or mountain resort, a suitable vehicle is likely to be on the lot.

While individual customer experiences can vary—as seen in accounts describing confusion over return procedures or specific vehicle concerns—the general experience reported by many customers highlights professional conduct and clear communication upon arrival. Customers have noted that staff are often generous, pleasant, and informative when answering questions, ensuring that the rental process itself is managed smoothly and quickly. By proactively clarifying all terms, including details around deposits, payment schedules, and any necessary roadside assistance protocols at the time of pickup, you can best utilize the reliable fleet and professional service offered by this well-located Avis branch in the heart of the Arts District.

Avis Car Rental

647 Mateo St, Los Angeles, CA 90021, USA