EasyPZRentals Introduce
While specific fleet details for this exact neighborhood office may fluctuate, car rental agencies in Phoenix generally offer a wide selection, including fuel-efficient economy cars perfect for city commutes, mid-size sedans for family use, and SUVs suitable for exploring the rugged Arizona terrain, such as a weekend trip to Sedona or Flagstaff. EasyPZRentals positions itself to be accessible not just in location but in policy, notably accepting both **Credit cards** and **Debit cards** for payment, which is a major advantage for customers who prefer or require alternative payment methods.
The ethos of a smaller, local operation often translates into a more immediate and flexible response to customer needs, a characteristic highlighted by a review detailing how the owner personally intervened to deliver a replacement vehicle when an issue arose. This level of dedication to resolving problems is a significant highlight for local users who prefer to deal directly with a responsive team. However, as noted in other public feedback, the cost savings offered by smaller operators can sometimes be paired with operational challenges, such as longer wait times for pickups or during peak periods at the counter. Local users planning their rental should weigh the value proposition against potential time commitments, especially when using their airport shuttle service.
The location places it within the general vicinity of the city's main travel and business arteries, north of downtown and east of the I-17 freeway. This central position simplifies the process of picking up a rental car, whether you are coming from work, home, or a temporary destination within the metro area. Being a non-airport branch, it generally allows for a quicker, more relaxed pick-up environment compared to the sometimes chaotic Sky Harbor Rental Car Center (though shuttle service is often offered to facilitate airport customers).
Specific public-facing business hours are not always widely published for every unit within a commercial center, so it is highly recommended that all local users call the office directly before visiting, especially on weekends or holidays, to ensure smooth service and availability. While precise operating hours are best confirmed via phone, local car rental operations typically run during standard business hours and may have limited Saturday availability.
In terms of physical access, the facility demonstrates a commitment to inclusivity by providing a **Wheelchair accessible parking lot**. This feature ensures that customers with mobility needs have reserved and easy access to the entrance, reflecting a thoughtful consideration for all members of the Arizona community. For those driving to the location, the address is in a clearly marked commercial zone, making navigation straightforward.
- Standard Car Rental Services: The company serves as a general **Car rental agency**, offering vehicles across various classes, typically ranging from cost-effective economy models to spacious SUVs, catering to daily driving, extended vacations, and temporary transportation needs.
- Flexible Payment Options: The agency accepts both **Credit cards** and **Debit cards**. This flexibility is a critical service, as it allows customers without a major credit card to secure a rental, although debit card renters should expect the possibility of a required credit check and a significant authorization hold on their funds.
- Airport Shuttle/Transfer Coordination: While located off-airport, EasyPZRentals coordinates transport for customers arriving at Phoenix Sky Harbor International Airport (PHX). Customers typically take a shuttle to the Rental Car Center and then board the EasyPZRentals shuttle from a designated visitor parking area to the off-site location. Renters should confirm the exact pick-up procedure to minimize potential wait times.
- Customer-Focused Problem Resolution: The company demonstrates a commitment to hands-on customer service, exemplified by the owner's willingness to personally address major issues, such as quickly delivering a replacement vehicle when a mechanical problem arose, ensuring minimal disruption to the customer's journey.
- Reservation Booking: Rentals can be secured through online reservation platforms or by calling the local office directly to discuss needs and availability.
- Local, Responsive Management: A key highlight is the documented, hands-on involvement of the management or owner in immediately resolving significant vehicle issues. This indicates a higher degree of accountability and customer care than sometimes found in much larger, corporate rental environments.
- Debit Card Acceptance: The acceptance of **Debit cards** significantly widens access to vehicle rental services for the local population, a crucial policy for budget-conscious or unbanked individuals in Arizona.
- Focus on Value: The entire business model is centered on providing a more affordable rental option, an undeniable draw for locals seeking to save on travel expenses or temporary vehicle needs.
- Wheelchair Accessible Parking: Providing a **Wheelchair accessible parking lot** is a vital feature that ensures convenience and compliance with accessibility standards for all customers visiting the physical location.
- Strategic Central Location: Being located on North 21st Ave, near major Phoenix thoroughfares, provides an advantageous starting point for travel, allowing for quick access to destinations both within the city and to popular Arizona attractions.
Address: 6801 N 21st Ave Unit G, Phoenix, AZ 85015, USA
Phone: (623) 332-2123
Mobile Phone: +1 623-332-2123
Operating Hours: Recommended to call ahead to confirm daily and weekend operating hours before visiting, as times can be subject to change for local branches.
- Affordability is paramount: The primary appeal of this local operator is typically its ability to offer competitive rates, making it a great option for extended rentals or saving money on a family vacation.
- You need to use a Debit Card: The clear acceptance of **Debit cards** provides a necessary service for many local users who may not have a credit card available for a rental transaction.
- You value direct, personal service: The positive customer feedback highlighting the owner’s prompt and personal resolution of a mechanical issue suggests a high level of dedication to ensuring the customer is not stranded, which is a powerful advantage of a smaller, more centralized operation.
EasyPZRentals Details
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
EasyPZRentals Photos
EasyPZRentals Location
EasyPZRentals
6801 N 21st Ave Unit G, Phoenix, AZ 85015, USA
EasyPZRentals Reviews
The worst car rental I have ever experienced in my 50 plus years of renting cars. Inefficient and incompetent. Waited 50 min to be picked up by their shuttle at the rental car center in Phoenix . When finally transported to their car lot to receive my car, I had to wait another 1.5 hour to talk to the person at the counter. A long line of customers, understaffed and inefficient way to process reservations. It should not take over 2 hours to pick a rental car at any airport. Don’t waist your time to save a few bucks renting from this company. Unless you have a lot of time to kill when you arrive at Sky Harbor airport in Phoenix.
March 12 · Fereshteh WesterlundGreat company. The AC went out on the vehicle we were using and the owner immediately went into action and brought us another car. He offered to help in any way he could. I would highly recommend.
July 11 · Shopify5 star But don’t answer phone calls is crazy. Lol 🙏🏽
December 04 · Larry JonesHorrible customer service
February 08 · Jacob YatesWow
February 07 · Biggie Smalls
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