Enterprise Rent-A-Car Introduce
Welcome to a comprehensive look at one of the key car rental options serving the Las Vegas community. Enterprise Rent-A-Car, located on South Rainbow Boulevard, is a familiar and trusted name for Nevadans needing reliable transportation, whether for a routine trip, a group outing, or a necessary insurance replacement. This particular branch, identified as a **women-owned** business, brings the strength of a national brand together with a commitment to local, personal service right here in the 89139 zip code area.
The importance of a reliable vehicle in the sprawling Las Vegas valley and for exploring the wider landscapes of Nevada cannot be overstated. From daily commuting to long-term needs following an accident, or securing a large passenger van for a family vacation to nearby state parks or the Hoover Dam, this Enterprise location aims to meet a broad spectrum of vehicle requirements. They focus on delivering clean, well-maintained vehicles—ranging from standard full-size sedans like the reliable Toyota Camry to specialized vans—backed by transparent policies and professional staff.
However, as with any service provider, customer experiences can vary. While many customers appreciate the professionalism, clear explanations for complex situations like insurance claims, and the quality of the vehicles, others have reported inconsistencies in front-desk service, particularly concerning reservation management and customer loyalty recognition for frequent renters. Management’s attention to these service details is what will ensure this branch consistently delivers on the Enterprise promise of customer care.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally located for residents in the southwestern part of Las Vegas, offering a convenient alternative to the busy airport locations. This neighborhood location ensures a quicker, less stressful rental process, especially for those renting for local purposes.
The physical address of the car and van rental agency is:
8635 S Rainbow Blvd Ste 100, Las Vegas, NV 89139, USA
This location benefits from its presence in a commercial area with **on-site parking**, making vehicle drop-off and the transaction process far simpler than navigating a congested city center or airport lot. Crucially, the branch is dedicated to accessibility, featuring a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring that all customers can access the facility comfortably and safely. Its location on South Rainbow Boulevard provides easy connections to the I-215 Beltway, granting fast access to the Strip, the airport, and routes leading to Southern Nevada’s major recreational areas like Red Rock Canyon.
Services Offered
This Enterprise location offers comprehensive rental services typical of a major neighborhood branch, catering primarily to the local community's needs for general rentals, insurance replacements, and specialty vehicles.
- **Diverse Car Rental Fleet**: They provide a wide range of standard vehicle classes, including fuel-efficient economy cars, compact and full-size sedans (like the Toyota Camry), SUVs of various sizes, and, depending on availability, luxury vehicles for special occasions.
- **Van Rental Agency Services**: A crucial offering is the rental of passenger vans, including minivans (7- and 8-passenger capacity) and larger 12- and 15-passenger vans, along with cargo vans, making it a go-to source for group transportation and large hauls in the Las Vegas area.
- **Insurance Replacement Rentals**: The branch specializes in assisting customers who need a rental vehicle while their personal car is undergoing repairs following a collision, working directly with major insurance carriers to streamline the process.
- **Multiple Payment Options**: For convenience and security, they accept major forms of payment, including **Credit cards**, **Debit cards**, and modern **NFC mobile payments** (like Apple Pay or Google Pay).
- **Corporate and Loyalty Program Services**: They handle reservations for Enterprise Plus® members, offering services related to frequent renter programs and corporate travel accounts.
Features / Highlights
The distinct features of this Enterprise branch extend beyond its fleet to its operational identity and customer focus, giving it a unique standing in the Las Vegas rental market.
- **Proudly Women-Owned**: The agency identifies as a women-owned business, representing a commitment to diversity and community leadership within the corporate environment.
- **Active Military Discounts**: In recognition of service, the branch offers **Active military discounts**, providing special rates for service members on leisure travel (typically a percentage off base rates) and specific contracted rates for official government travel. Military ID is generally required at pickup.
- **Reliable Vehicle Quality**: Reviews highlight that vehicles, such as the full-size sedan class, are consistently provided in excellent, clean, and reliable condition, a critical factor for daily transportation needs.
- **Accessibility Focused**: The provision of a wheelchair-accessible entrance and parking lot ensures a welcoming and accommodating environment for customers with mobility considerations.
- **Emphasis on Insurance Coordination**: The staff is often noted for their patience and ability to clearly explain the sometimes-confusing process of renting under an insurance claim, providing valuable clarity to customers during a stressful time.
- **Neighborhood Convenience**: Being a neighborhood branch, it offers a more personal, localized service experience compared to high-volume airport desks, including dedicated **on-site parking** for a hassle-free drop-off and pickup.
Contact Information (address, phone)
For making reservations, checking vehicle availability, or managing a current rental agreement, customers can reach the Enterprise Rent-A-Car team at the following details:
**Address**: 8635 S Rainbow Blvd Ste 100, Las Vegas, NV 89139, USA
**Phone**: (702) 263-1958
**Mobile Phone**: +1 702-263-1958
These contact numbers ensure direct communication with the local branch staff, which is invaluable for coordinating specific pickup times, vehicle preferences, or complex insurance billing.
What is Worth Choosing
For anyone in the Nevada region needing a dependable car or van rental, the Enterprise on South Rainbow Boulevard is an excellent choice for several compelling reasons. Firstly, its versatility as both a **Car rental agency** and a **Van rental agency** makes it a single, reliable source for everything from a compact car for a weekend trip to a 15-passenger van for a large group event. Secondly, the focus on customer-centric features, such as being a women-owned business and actively offering **Active military discounts**, demonstrates a community-minded and inclusive approach that many customers seek out.
The location is particularly ideal for those dealing with the stress of an insurance claim, as the staff’s praised ability to simplify and clarify the process (as noted in one review) can be a significant benefit during an otherwise difficult time. Furthermore, the tangible accessibility features—the wheelchair-accessible entrance and parking—ensure that every member of the community is easily accommodated. While there are noted instances where customer service consistency has been challenging, the underlying commitment to a quality, clean, and reliable fleet of vehicles, combined with the convenience of a neighborhood location, positions this Enterprise branch as a highly valuable and practical resource for all your rental needs in Southern Nevada. The ease of payment with **NFC mobile payments** also adds a layer of modern convenience to the overall transaction process.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
8635 S Rainbow Blvd Ste 100, Las Vegas, NV 89139, USA
Enterprise Rent-A-Car Reviews
pick updriveinsurancemanagementcleanSUVinformationsalesrainbowname
★ 5★ 4★ 3★ 2★ 1I had to rent a car through Enterprise at this location after I got into a collision, and my experience here was great from start to finish. My insurance was covering the cost of the rental, which can sometimes be a little confusing to navigate, but Zach took the time to clearly explain how everything worked. He was patient, friendly, and made sure I understood the process before moving forward, which I really appreciated.The car I received was a Toyota Camry, and it was in excellent condition. It was clean inside and out, smelled fresh, and was ready to go when I picked it up. It ended up being the perfect vehicle for my needs, whether I was driving to work, running errands, or checking out dealerships while shopping for a new car. The car handled well and was very reliable the entire time I had it.When it was time to return the car, the process was quick, simple, and completely stress free. The staff made sure everything was squared away right away, and I was on my way within minutes. After I dropped off the car, Zach remembered I had mentioned I was car shopping and would be without a vehicle again. He told me Enterprise sells cars and even reached out to a nearby Enterprise location to see what they had available in case I wanted to take a look. I did not end up getting a car from them, but I genuinely appreciated the gesture. I am not sure if it was meant as a sales pitch, but it did not come across that way. It really felt like he was just trying to help out, and that made a positive impression on me.Overall, the entire rental process here was smooth, and the customer service I received was excellent. I would definitely recommend this location to anyone who needs a rental car, whether it is through insurance or on their own.
August 11 · Roseanne NobleI rarely write reviews, but I feel compelled to share my frustration with the ongoing poor customer service my husband and I have experienced at this branch location. My husband has been a loyal Platinum member for many years, consistently renting vehicles for extended periods and always treating the vehicles with care and respect. However, since the transition of the Durango team to this new location, the quality of service has dramatically declined. Each month, when my husband comes in to renew his rental agreement, he is met with indifference and a noticeable lack of courtesy from the front desk staff. Instead of being greeted with the professionalism and respect one would expect from a business like Enterprise, he is treated as though his presence is an inconvenience. As someone with over 25 years of experience in the customer service industry, I can confidently say that the current team lacks basic principles of empathy and professionalism. Today's experience was particularly upsetting. My husband arrived around 12:45-1:00 PM with a reservation to return his vehicle and pick up the next one. The staff member assisting him appeared confused, and the woman beside him was noticeably rude. She told him, "I cannot give you an offer I don’t have," and then claimed the vehicle we had reserved for the entire week was unavailable. To make matters worse, instead of honoring our reservation, they tried to upsell us to a vehicle we hadn’t requested. When we asked for clarification, the response was dismissive, as if my husband had never been a loyal customer. This behavior is completely unacceptable, especially toward a Platinum member who has consistently rented from your company. We expect far better service from a respected company like Enterprise, and it’s disheartening to feel that our loyalty and business are being disregarded. I sincerely hope that someone from management will look into these customer service issues and take appropriate action.
August 02 · Ida GordonMay 2024They are WONDERFULANGELA helped us get our rental & tried her best to put us in the type we wanted {right before Memorial Day} & didn't disappoint AND had ALL of the insurance paperwork in order. ... friendly n professional while juggling a position like she was triplets!!!JEN did the PU to bring us. ... so pleasant & a we felt safe in her car!
May 27 · A GranduskyJune 25, 20257:00 pmEven though I was tired and rude, the assistant manager held his composure and managed like the adult and professional that he was. He gave me a ride back to worksite and I was happy to hear some of the music that we listened to on the way to drop me off. I can’t remember his name and he even gave me a business card but I misplaced it.True professional, and it appeared the rest of the staff had their act together as well.Tight parking in the lot itself, but they do have some additional parking on West Cougar Ave.NOTE:Enterprise Mobility needs to find a way to get the interior windshields cleaned throughout all of their branded locations. The consistent hazy or poorly cleaned inside of the windshields is my number one complaint and is not indicative of the performance of the specific employee handling the client but is indicative of the management and the people who clean the vehicles. It’s a problem I’m coming across nationwide.*Clippy is representative of Louis Rossmann and his Consumer Rights Wiki.
October 02 · ZEPRAT GERNODT (ZEPRATGERNODT)Everyone was great. They were helpful in a family emergency situation. Had a car immediately; let me extend my rental simply on line and provided a lift when I returned the car.
July 19 · myrna ross
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