Enterprise Rent-A-Car Introduce
When you need a reliable vehicle in Douglas County, whether it’s because your personal car is in the shop for repairs, you’re relocating, or you simply need extra space for a family trip, the local Enterprise Rent-A-Car branch in Lithia Springs, GA, is a trusted solution for the community. Situated conveniently off Veterans Memorial Highway, this location brings the globally recognized standard of Enterprise's extensive fleet and dedicated customer service right to your neighborhood.
This specific Enterprise location is more than just a typical rental counter; it's a neighborhood partner committed to making the rental process smooth, professional, and empathetic—especially during stressful times, such as after an accident. Customers consistently highlight the courteous and professional staff who go the extra mile to ensure vehicles are clean, full of gas, and ready to meet various needs. The positive testimonials often reflect the team's ability to handle complex insurance replacement rentals with efficiency and kindness, turning what can be a difficult experience into a positive interaction.
The inventory at this Lithia Springs branch is geared towards satisfying the diverse needs of local Georgia residents and businesses, specializing as both a Car rental agency and a Van rental agency. From compact cars for economical travel around the Atlanta metro area to spacious vans for group outings, the flexibility of their offerings ensures that residents and visitors alike can find the exact transportation solution they need, backed by a commitment to quality and convenience that Enterprise is known for worldwide.
Location and Accessibility
The Enterprise Rent-A-Car branch is situated in a highly accessible area of Lithia Springs, making it easy for Douglas County and West Atlanta residents to reach.
- Address: 10177 Veterans Memorial Hwy, Lithia Springs, GA 30122, USA.
This location is positioned near the intersection of Thornton Road and Veterans Memorial Highway (formerly known as Thornton Road), a major local crossroads in the area. Its proximity to major thoroughfares ensures quick access for customers coming from Douglasville, Austell, and other surrounding communities.
For customers needing to pick up or return vehicles, the branch offers convenient hours of operation:
- Monday to Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed
The location also prioritizes accessibility for all members of the Georgia community. Key accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Additionally, customers benefit from dedicated on-site parking, providing a safe and easy place to leave their personal vehicle while renting.
Services Offered
The Lithia Springs Enterprise location focuses on providing comprehensive vehicle solutions tailored for local needs, particularly for those requiring an interim vehicle or specialized transport.
- Standard Car Rental: Offering a wide variety of clean and well-maintained vehicles, from economical compact cars suitable for city driving to full-size sedans and SUVs for family comfort.
- Van Rental Services: Dedicated van options for larger groups, relocations, or business use, including passenger vans and cargo vans.
- Insurance Replacement Rentals: A core service of this neighborhood branch, working directly with insurance companies (as noted in customer reviews) to provide seamless, temporary transportation while a customer’s vehicle is undergoing repairs.
- Local Pick-Up Service: Enterprise is known for its legendary "We’ll Pick You Up" service, a significant convenience for local customers who may be without transportation due to car repairs or other circumstances. (Customers should always confirm the availability and local radius of this service when booking.)
- Flexible Payment Options: Accepting multiple forms of payment, including major credit cards, debit cards, and NFC mobile payments for convenience. (Note: Specific local requirements for debit card rentals may apply and should be confirmed with the branch directly, such as proof of local address and a utility bill.)
Features / Highlights
The Lithia Springs branch distinguishes itself through several important features, focusing on community support, professional service, and operational convenience.
- Identifies as Women-Owned: This local business identifies as women-owned, contributing to the diversity of business ownership within the Douglas County and Greater Atlanta area.
- Active Military Discounts: A thoughtful highlight of this location is the provision of discounts for active military personnel, recognizing and supporting those who serve in the armed forces.
- High Customer Service Standards: The branch is repeatedly praised in customer feedback for having courteous, efficient, and professional staff, which is crucial for customers who often come in under stressful circumstances like an insurance claim.
- Quality Vehicle Fleet: Customers have noted the high quality of the rental vehicles, which are clean and well-maintained—a key factor for a pleasant, stress-free rental experience.
- Strategic Local Positioning: Located at a key intersection (Thornton Road and Veterans Memorial Hwy), the branch is perfectly positioned to serve the high demand for vehicle rentals outside of airport zones, catering specifically to neighborhood and business needs.
Contact Information
For reservations, inquiries about the fleet, or details regarding the specific requirements for using a debit card, customers in the Georgia area can contact the Lithia Springs branch directly.
- Address: 10177 Veterans Memorial Hwy, Lithia Springs, GA 30122, USA
- Phone: (678) 945-1921
It is always recommended to call the branch ahead of time, especially for van rentals or unique vehicle classes, to ensure availability and to confirm any specific documentation required for your rental transaction.
What is Worth Choosing This Location?
Choosing the Enterprise Rent-A-Car location in Lithia Springs, GA, on Veterans Memorial Highway, is a decision for reliability, community focus, and exceptional, personalized service. This branch truly excels in the "neighborhood" aspect of the brand's presence. Customers frequently point to the empathetic and professional demeanor of the staff, emphasizing the human element in an often transactional business. For local residents dealing with the inconvenience of car repairs—a major part of this branch’s business—having a team that is both efficient in handling insurance paperwork and kind during a personal disruption is invaluable.
The unique highlights are also compelling: identifying as women-owned and offering active military discounts demonstrates a commitment to community values that resonates strongly with local Georgia users. Furthermore, the accessibility features, including the wheelchair accessible entrance and parking, ensure that the service is available and convenient for everyone in the community. The acceptance of various payment methods, including NFC mobile payments and debit cards (subject to standard requirements), adds to the convenience.
When you rent from this specific Lithia Springs Enterprise location, you are not just getting a clean, dependable car or van; you are choosing a local business that prioritizes customer well-being and logistical convenience, making the rental process as smooth and stress-free as possible for your next ride, whether it's for an emergency replacement or a planned family adventure across Georgia.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
10177 Veterans Memorial Hwy, Lithia Springs, GA 30122, USA
Enterprise Rent-A-Car Reviews
insurancedrivetruckgasgentlemanpaydealershipmorningmanagerphone
★ 5★ 4★ 3★ 2★ 1I had an unfortunate incident where I tapped the back of my girlfriend’s motorcycle with my pick up truck on the way home from the Sturgis bike rally! No one was injured, but my truck and her bike fortunately. My insurance company sent me for repair and to enterprise for a rental at the Lithia Springs Georgia location off of Thornton Road. The young lady that checked me in was kind, was very empathetic because I was distraught about hitting my girlfriend on her motorcycle. She was efficient and professional. It was the same when I was returning the Jeep a week later with the gentleman who assisted me… The jeep was clean full of gas and I loved it… It’s a matter of fact I am planning on Trading my truck in for a Jeep Rubicon because of this experience
September 06 · Tasha DysonThe particular location in Lithia Springs where I had a nearly 3 week rental (because of insurance repairs being done on my vehicle) was a good experience. The manager and customer service representative at this location (@ the intersection of Thornton and Veterans Memorial Hwy. ) were very courteous and professional! Keep up the good work!
October 05 · KMTERRY PMHorrible customer service. Two customer service reps lied to me about my form of payment saying they didn’t take secured credit cards, which is a lie because I rented there in May of the same year and they also lied and said they changed company policy in August conveniently after the time in which I rented to say that the company no longer take secured credit cards and all I had to do with a simple Google search to find out that he was lying, even though I knew he was lying when I left the store. I just wanted to hear What line of BS he was going to tell me.
October 17 · R.J. SparrowThe branch assistant manager Charlotte Jones went to buffing beyond despite how her day went. They didn't receive returns on rentals by the time they thought they would and she personally went to grab a vehicle from another Enterprise lot until the ones I was looking for would be returned. She definitely deserves a raise
September 24 · Keith BaileyWe have used this particular enterprise 3 times this year. Always easy to book online, check in, & go. The people that work at the location are very friendly and professional. We haven't had any issues at all. Always given a new car with little mileage. Clean and ready to drive.
July 26 · Jennifer Garver
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