Hertz Car Rental - Las Vegas - The Palazzo Ihg Introduce
Introduction / Overview: Your Trusted Car Rental Partner on the Las Vegas Strip
For Nevada residents and visitors exploring the Silver State, having reliable transportation is essential. Whether you’re planning a weekend getaway, a professional trip, or simply need a temporary replacement vehicle, the Hertz Car Rental location inside The Palazzo IHG in Las Vegas stands out as a premier car rental agency. Strategically situated right on the iconic Las Vegas Strip, this Hertz counter offers a combination of world-class fleet selection, convenient onsite services, and the exceptional customer care you expect from a top-tier brand.
This dedicated location operates with a focus on efficiency and guest satisfaction, ensuring a seamless experience from check-in to vehicle return. Customers often praise the professional and welcoming staff for making the rental process easy, even noting the convenience of the counter’s location right next to the hotel check-in area. This centralization makes it far simpler to access your vehicle than at many other Strip hotels, requiring only a short walk to the elevators and down a few floors to the pickup area. It is important to note that, as a dedicated car rental agency, this location provides comprehensive services for all your ground transportation needs, including options for both personal and business use.
The core of the offering is a diverse and well-maintained fleet designed to suit any itinerary across Nevada and beyond. From fuel-efficient small sedans perfect for navigating city traffic and the Strip's sights to larger SUVs for family excursions to the nearby Red Rock Canyon or Hoover Dam, Hertz provides quality vehicles. Furthermore, for those looking for something special in Las Vegas, the availability of luxury and performance vehicles ensures you can find a ride that truly enhances your experience.
Location and Accessibility: Right in the Heart of the Action
One of the greatest advantages of choosing this particular Hertz branch is its prime location. The facility is centrally positioned on the Las Vegas Strip, making it easily accessible for guests staying at The Palazzo, The Venetian, or neighboring resorts, as well as for local residents needing an in-town rental solution. Its address places you immediately near major attractions, world-class dining, and entertainment venues, minimizing travel time just to pick up your keys.
The physical location details are:
- Address: 3325 S Las Vegas Blvd, Las Vegas, NV 89109, USA
- This address situates the counter inside The Palazzo IHG. The proximity to the check-in area is a significant benefit for quick, hassle-free service.
- While the counter is within a major resort complex, the team provides clear directions for vehicle retrieval and return, helping guests navigate the hotel garage logistics efficiently, even during periods of construction or high traffic. Customer feedback frequently highlights the value of this direct guidance for finding and returning the clean, ready-to-go vehicles.
Hertz Car Rental - Las Vegas - The Palazzo IHG is committed to serving all members of the community and visitors. The facility provides important accessibility features to ensure a comfortable experience:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The operating hours for this location are typically consistent throughout the week, often running from 7:00 AM to 1:00 PM (subject to change, so always check your reservation details). This allows for early morning pickups to get a head start on your day exploring the beautiful Nevada landscape.
Services Offered
The following services and options are available through this full-service car rental agency:
- Onsite services at a premium hotel location for maximum convenience.
- Diverse car classes, including small sedans, compact cars, SUVs (such as the Chevrolet Equinox and Nissan Pathfinder), and specialty vehicles.
- Luxury and specialty car rentals through collections like the renowned Prestige Collection, Adrenaline Collection, and Dream Cars, featuring high-end makes and models.
- Cargo van rental options for businesses or individuals needing commercial transportation, moving assistance, or extra storage capacity.
- Optional extras such as GPS navigation units and various types of child safety seats (Infant, Child, and Booster) for safe family travel, often available for a daily fee capped at a weekly maximum.
- Insurance and protection products, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to provide peace of mind during your rental period.
- Ability to add an additional qualified driver to the rental agreement.
- Acceptance of major credit cards and debit cards for payment.
Features / Highlights
Choosing this location provides several distinct advantages and notable features for your Nevada car rental needs:
- Premium Hotel Location: The counter is conveniently situated within The Palazzo, offering hotel guests immediate, high-end access to their rental vehicles without requiring a separate shuttle or trip off the Strip.
- Exceptional Customer Service: Reviewers consistently commend the staff, often mentioning specific team members for providing a "warm welcome," "excellent service," and helping to quickly resolve issues with bookings made through third-party portals. The personal attention to detail, like providing detailed driving instructions, is a major highlight.
- Streamlined Pickup Process: Compared to crowded airport rental facilities, the onsite counter ensures an "easy check in process" and much simpler access to the vehicles, making for a faster start to your travel plans.
- Diverse and Upscale Fleet Access: Beyond standard rentals, this location provides access to Hertz’s exclusive collections, allowing users to rent luxury vehicles from manufacturers such as Mercedes, BMW, and Range Rover, perfect for making a statement on the Strip.
- Accessibility: The provision of a wheelchair accessible entrance and parking lot confirms the location’s commitment to inclusive service for all customers.
Contact Information
For reservations, inquiries about availability, or specific service questions, you may contact the branch directly:
- Address: 3325 S Las Vegas Blvd, Las Vegas, NV 89109, USA
- Phone: (702) 607-2505
- Mobile Phone: +1 702-607-2505
- Operating Hours: Monday through Sunday, 7:00 AM - 1:00 PM (Hours are subject to change and should be confirmed directly with the agency.)
What is Worth Choosing: Convenience and Quality
When selecting a car rental service in the competitive Las Vegas market, the Hertz location at The Palazzo IHG distinguishes itself through unparalleled convenience and a high standard of professional service. For Nevadans and travelers seeking an efficient, in-hotel rental experience on the Strip, this is an ideal choice.
The ability to handle the check-in process seamlessly at a counter right next to the main hotel check-in area is a game-changer, eliminating the long transfers and complex logistics often associated with large off-site rental hubs. This convenience saves valuable time and energy, allowing you to maximize your time in Nevada, whether you’re heading out for a business meeting, cruising the Strip, or taking a scenic drive to the nearby state and national parks.
Moreover, the quality of the team, as reflected in customer reviews, underscores a commitment to personalized service. Details like a quick, sorted process even with complex third-party bookings and written instructions for car retrieval demonstrate a focus on minimizing customer friction. When coupled with the guarantee of a clean, well-maintained vehicle from Hertz's expansive fleet—ranging from economical daily drivers to high-performance and luxury models—this location provides exceptional value. For a reliable, premium, and stress-free car rental experience in Las Vegas, the Hertz branch at The Palazzo is the clear choice.
Hertz Car Rental - Las Vegas - The Palazzo Ihg Luxury car
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Las Vegas - The Palazzo Ihg Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Las Vegas - The Palazzo Ihg Photos






Hertz Car Rental - Las Vegas - The Palazzo Ihg Location
Hertz Car Rental - Las Vegas - The Palazzo Ihg
3325 S Las Vegas Blvd, Las Vegas, NV 89109, USA
Hertz Car Rental - Las Vegas - The Palazzo Ihg Reviews
hoteldeskcheck-inemailempathyheadachelobbyconvertiblegoogle mapsphone
★ 5★ 4★ 3★ 2★ 1A big thanks to CC (Cecilia) and her team for the warm welcome and excellent service. It was an easy check in process and access to the rentals is much easier than most hotels, just a short walk to the elevators and down a few floors. Thank you CC!
October 05 · David LeoneI booked through the Chase travel portal and the details they sent over didn't match my profile. I had my confirmation email handy and Ms. Cece got me sorted and on my way quickly. She also wrote down a detailed explanation on how to retrieve and return the car. The counter is right next to Palazzo check-in, the car was clean and easy to find. Navigating the garage is a bit confusing as there is construction going on but that's the hotel not Hertz. Will rent from here again next time I'm in town!
May 23 · Viviana BernabeI have NEVER witnessed a less competent, less respectful employee than KEITH . He was rude and UNKIND to every passer by and every rental customer that came in contact with him.He literally tried NOT to rent cars so that he didn't have to do the paperwork. I was there for over an hour watching him not helping customers and being rude and condescending to EVERY person he came in contact with.One poor lady said, "Excuse me", I hate to bother you but do you know where I could get the WI FI code?"He pointed to the sign above him and said " This says HERTZ" do I look like the INFO center?"He also told me I was wasting my time calling the HERTZ 800 number.Normally, this kind of stuff rolls off of my back, but this wasn't a one-off for Keith!Keith was the worst representative that I have ever met in any industry!Please look, I usually only leave GOOD reviews, but I had to write about him.He left me with a BAD TASTE IN MY MOUTH FOR HERTZ!I hope they don't endorse this or at least manage this guy.Out of control.I watched him personally ruin at least 3 families day with out even one ounce of care or compassion as if he got a sense of power over it. One of the families had a bride with them, and he refused to literally and said I don't care what you are going to be late for!HERTZ YOU ARE BETTER THAN THIS
May 26 · Dee GrinnellIt took us a while to find the correct location. Don’t follow the Google Maps, just go to the hotel lobby and you will find the Hertz front desk right next to the hotel check-in place. Key (I hope I’m spelling it correctly) helped us and he was a funny and friendly guy (and has beautiful eyes lol). With his help, we were able to quickly find our car in the garage. The whole process was smooth and quick. And the car was in excellent condition! Thank you so much, Key!
December 17 · yuan shuWorst experience everCustomer service absentLocation very hard to found and we ended up with another car not the one we had on line
April 24 · soufia cherbib
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