Hertz Car Rental - Lawrenceville - Riverside Parkway Introduce
Introduction / Overview
For residents of Gwinnett County and visitors to the Lawrenceville area of Georgia, the Hertz Car Rental location on Riverside Parkway offers a key, accessible option for all types of temporary transportation needs. As a recognized global brand, this local agency provides access to a large, diverse fleet and the assurance of established corporate processes, which can be particularly appealing for both planned family trips and sudden business requirements. Unlike airport locations, this neighborhood branch is conveniently positioned for those who need a rental car close to home or work, providing an accessible service right in the heart of Gwinnett County.
The range of vehicles available goes beyond standard passenger cars, notably including options like cargo van rentals, which is a significant advantage for local businesses, people moving furniture, or those undertaking substantial DIY projects. While the experience at any major rental location can vary, as illustrated by customer feedback, this Lawrenceville station strives to deliver prompt service, aiming for an efficient pick-up and drop-off process that gets you on the road quickly. The availability of various discounts, such as those for active military members and AAA members, also makes this location a budget-friendly choice for many Georgia drivers.
Location and Accessibility
The Hertz Car Rental branch is strategically located at 2100 Riverside Pkwy SUITE 126 in Lawrenceville, GA 30043, USA. This placement in the Riverside Parkway area is highly advantageous for local users in Gwinnett County, offering superior accessibility compared to traveling to the busier Hartsfield-Jackson Atlanta International Airport (ATL) rental facilities.
The facility's prime location is near major roadways in the Lawrenceville area, including being a short drive from Route 316 and Interstate 85, which are vital arteries connecting Gwinnett County to the rest of the Atlanta metropolitan area. The address in a commercial suite (Suite 126) suggests an accessible storefront within a commercial complex, likely offering ample, dedicated parking for customers.
A crucial highlight of this particular location is its commitment to serving all community members by featuring an accessible environment. Specifically, the location is confirmed to have a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot. This makes the pick-up and drop-off process more convenient and comfortable for customers with mobility considerations, reinforcing its role as a service-oriented local transportation provider in Georgia.
Services Offered
Hertz Car Rental on Riverside Parkway provides a comprehensive array of rental services typical of a major national agency, tailored to the needs of the Gwinnett County community.
- Diverse Vehicle Fleet: Offering standard car classes including economy cars, midsize sedans (e.g., Chevrolet Malibu), SUVs (like the popular Nissan Rogue and Chevrolet Tahoe), and even electric vehicles (EVs) as a "Manager Special EV" option, providing choices for all travel types and budgets.
- Commercial Vehicle Rentals: A key service highlight is the availability of Cargo Van Rentals and Box Trucks (check current availability), catering to local moving needs, business delivery, or larger transportation requirements.
- Onsite Services: The branch is equipped for Onsite Services, meaning most reservation adjustments, vehicle inspections, and necessary paperwork can be handled efficiently at the counter.
- Flexible Payment Options: The location accepts major Credit Cards and Debit Cards for rental payments, offering flexibility to customers. Note that specific rental policies apply to debit card use, and renters should confirm these details when booking.
- AAA Member Benefits: Customers who are AAA members can receive significant discounts and added value benefits, such as savings up to 20% off base rates, a waived young renter fee for members ages 20-24, and a free child safety seat, among other perks.
- Loss Damage Waiver (LDW) and Insurance: Standard rental protection options, including Loss Damage Waiver, Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI), are available for purchase to protect renters against potential financial responsibility.
Features / Highlights
The Lawrenceville Hertz branch distinguishes itself with several features that enhance the rental experience for local Georgia users.
- Active Military Discounts: A notable highlight is the availability of discounts specifically for Active Military members, demonstrating a commitment to supporting the U.S. armed forces community with valuable savings.
- Wide Range of Vehicle Classes: The location offers not just standard sedans but also Minivans, various sizes of SUVs (including 7-seaters), and specialty vehicles like cargo vans, ensuring nearly all transportation needs are met from a single Gwinnett County location.
- Excellent Accessibility: Featuring both a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, the facility ensures convenience and ease of access for all customers, prioritizing an inclusive service environment.
- Digital and Streamlined Drop-off: As noted in customer feedback, the process for dropping off vehicles is often highly efficient, with quick inspection and the rapid issuance of a digital receipt, streamlining the end of the rental agreement.
- Support for Extended Stays: Hertz caters to long-term needs, making it possible to rent vehicles for a month or more, which can be an economical solution for extended projects or while awaiting a new vehicle purchase in Georgia.
Contact Information
For current vehicle availability, rates, and to make or adjust a reservation, you may contact the Lawrenceville - Riverside Parkway branch of Hertz Car Rental using the details below.
Address: 2100 Riverside Pkwy SUITE 126, Lawrenceville, GA 30043, USA
Phone: (770) 822-0025
Mobile Phone: +1 770-822-0025
It is always recommended to call ahead, especially for specialty vehicles like cargo vans or specific large SUVs, to ensure availability and to confirm the best possible rate.
What is Worth Choosing
Choosing the Hertz Car Rental on Riverside Parkway is a valuable decision for Georgia locals seeking convenience, a wide selection, and the benefits of a major rental provider without navigating airport crowds. It is especially worth considering for three main reasons. Firstly, the sheer vehicle variety, extending from budget-friendly compact cars to spacious 7-seater SUVs like the Chevrolet Tahoe (often available for large families or groups), and crucially, specialized options like cargo vans, makes it a one-stop-shop for most transportation demands in Gwinnett County.
Secondly, the commitment to customer benefits and accessibility is a significant draw. The presence of discounts for active military members, coupled with substantial savings and benefits for AAA members—including waived fees for young drivers (ages 20-24) and additional qualified drivers—makes the service notably cost-effective for these groups. Furthermore, the explicitly advertised wheelchair-accessible features ensure that the service is welcoming and convenient for all members of the community.
Finally, as a national brand, the Lawrenceville branch is expected to adhere to standardized and efficient procedures, which often results in a quick and professional experience, particularly for experienced renters. While customer experiences can sometimes be uneven, the quick booking process, the use of technology for fast digital receipt issuance, and the availability of premium collections like electric vehicles showcase a modern, forward-thinking approach to car rental in the Georgia market. For reliable, diverse, and well-supported car rental in Lawrenceville, this Hertz location on Riverside Parkway remains a top choice.
Hertz Car Rental - Lawrenceville - Riverside Parkway Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Lawrenceville - Riverside Parkway Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Lawrenceville - Riverside Parkway Photos










Hertz Car Rental - Lawrenceville - Riverside Parkway Location
Hertz Car Rental - Lawrenceville - Riverside Parkway
2100 Riverside Pkwy SUITE 126, Lawrenceville, GA 30043, USA
Hertz Car Rental - Lawrenceville - Riverside Parkway Reviews
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★ 5★ 4★ 3★ 2★ 1Disappointing Experience with HertzI reserved a specific vehicle through Hertz, but when I arrived to pick it up, they didn’t have the car I requested. Instead, I was given a compact sedan that was filthy—dirt all over the seats, floor, and even the trunk. When I brought this up at the counter, the staff member was incredibly rude and dismissive, saying, “Take it or leave it.”I had no choice but to take the car, knowing I'd have to deal with the mess. Immediately after driving off, I called customer service to find out how to avoid being charged a cleaning fee. I then had to spend time taking detailed photos and even a video as proof.Returning the car at a different location (ATL airport) was simple enough, but I still had to explain the situation and show all the evidence I collected. It was a frustrating and stressful process from start to finish—definitely not what I expect from a major rental company.
June 04 · Tae LeePerfect Experience!We had done a reservation via our German Auto Club, and after reading the reviews from this station I was a little bit nervous, due to the amount of negative feedback.After arriving at the station, it took about 5 minutes till the rental process completed. My question has been answered, and the crew was polite and friendly.We booked an SUV 7-Seater (the large ones) and we received a Chevrolet Tahoe (bingo)The side window was a little bit dirty on the inside (looked like somebody has left some kind of color and had put up / down the window, bit for us not critic). The rest of the car was clean.For a German I was deeply impressed of the car (such cars you will not find often on the German roads) and we enjoyed every mile.The drop off process was also very smooth (max. 5 minutes), and right after 10 minutes I received my digital receipt with miles and finals cost via e-Mail (honestly, I have rented many cars on business trips, but this process for pick up and drop off was very smooth and I haven’t had this experience never in Europe.From my side thanks to the Hertz team Lawrenceville for such a nice ride on my holiday and I will come back…….
October 06 · Markus FrohmuellerHertz Car Rental on Riverside Parkway in Lawrenceville made the whole rental process smooth and hassle-free. The staff was friendly and quick, getting me in and out without any delays. They even offered an upgrade to a new vehicle with less than 1,000 miles on it, which was a nice surprise. Returning the car was just as easy with a quick and straightforward check-out. I chose the prepay option for gas for convenience, but there’s a nearby gas station if you’d rather top off yourself and save a few bucks. Overall, it was a great experience and I’d definitely rent from this location again.
April 13 · Kevin AoVanessa and staff are very friendly and accommodating. I realize car rental business can be hectic but my experience has been excellent. I have rented several times and will rent again.
August 04 · CJ BrownIf I could do negative stars I would! This place is unprofessional and has TERRIBLE customer service. I booked a SUV over a month prior to my pick up date. I arrived on time for my reservation and was told they don’t have a car available. I never received a call to let me know in advance. While I waited for them to call around every customer that came in had the same issue! The manager said they would have a mini van returning later that afternoon and he would call me. I never received the call so I went before they closed to see what was going on. The manager had left and the lady by the name Vanesssa wasn’t helpful. She wanted me to take a car that was not cleaned and wait for them to get an oil change after I had waited over 4 hours past my reservation time. To make matters worse this is my second bad experience with them. I tried to give them another chance but there will not be a third! DO NOT book from this rental place. It’s NOT worth the cheaper prices. I’m DISGUSTED with their customer service and the fact that they continue to give customers cars they didn’t book and tell them there’s nothing they can do. How about calling customers ahead of time to tell them you don’t have their car so they can find another car elsewhere!
July 11 · Jemima Hernandez
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